Great helped us in a time of need. They answer 24 hours a day. They took care of my dad. We Will…read moreuse again

Wonderful care when transferring from hospital to rehab facilities! Will use them in future-D…read moreGriffin

Smile Design Center I had to return to Smile Design Center…read moreon an emergency basis to have Dr. Raja ( owner) diagnose an issue with a tooth. I had several follow-up appointments,one of which was to have a root canal by Dr. Raja. He has newer equipment and techniques that made that process completed relatively .... pain free. I have been going to this practice for years. I am delighted that root canals can now be done here instead of going to Frederick. They got me in promptly for an appointment. Dr. Raja was not happy with the fit on my new crown. He sent it back to be redone. So glad he was looking out for me. He wants his work done RIGHT. He has since changed companies to prepare his crowns. He is very compassionate and I greatly appreciated this. I highly recommend Dr. Raja and his very qualified team member including Anna. Highly trained competent staff. Give Dr. Raja and his team a try..you will be pleased.

I've been going to Smile Design Centre for 5+ years now, and I have never walked in that I was not…read moregreeted with a warm caring smile. I've never waited to be seen more than 5 minutes. The dentists are professional and caring. They have made sure I never feel any pain. I never have anxiety about seeing the dentist since going to Smile Design. I highly recommend them!!

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Me and my wife chose My Frederick Dentist for our regular maintain Dental Hygiene. It was the…read moremiddle of the day and I took some time off from work. 3D Xrays imaging was conducted to create a 3D rendition of the oral cavity, which wasn't necessary for Dental Hygiene. It was charged to my insurance.Then 2D X-Ray images were taken in duplicates. I don't understand the need for duplicity of these various imaging conditions. I guess, whenever possible they try to take our hard-earned money to furnish their plethora of instruments and justify otherwise.Then, I waited on the Dental Chair for about 15 minutes for Dr. Sang Cho to attend to me. He had a glimpse at the images and started looking at my teeth. After 5 minutes, he wandered off to talk to some other folks and left waiting for another 10 mins. I told them that I had a meeting to attend after the dental appointment. Finally, he spent 5-10 mins cleaning. The cleaning was poorly conducted (in hurry) compared to other dental hygienists. I believe there is a lack of professional attitude to the patient. The doctor ( dental hygienist himself) hasn't spent enough time attentively to do the job properly. Later on he suggested putting a crown on one of my molars. I got a quote of a total of $900 in which $581 out of pocket. Immediately, there was a red flag. I realized this person is hankering for money from his (new) patients. I have previously done dental treatment such as filling and porcelain crown before with the same insurance coverage that cost me $135 out of pocket. My wife also experienced a similar situation from another dentist in Frederick. Later on she went to orthodontics in Gaithersburg for better and genuine treatment. Learning from the past experiences, I wanted to go for a second opinion. As soon as I requested my X-Ray images they were charging $37 for releasing my record... What a double whammy!! I have already paid for my X Ray. I have also paid for their instrument use and now they are charging more money for giving me what I already own. I don't understand if they have to charge more for releasing my report then why isn't it already included for the first time. I would never go back to Dr. Sang Cho at My Frederick Dentist. I suggest to folks who are reading this review to be careful using this dental service. Addendum: Looking at their pricing disparities (see attached photos), to me, My Frederick Dentist is ripping their customers off at a logarithmic scale. Their website shows (called casting a net) the X-Rays and Hygiene service for new patients is provided at $99 but in reality they charged me $481.00. Also, for the same service, fees varied for me vs. my wife. When we tried to report this in BBB - hehe, not a surprise, it's not accredited - indicates that their discriminatory business practices cannot be trusted.