Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

I love their service! I used them to pick up my daughter from school and take her to the airport. I…read morefeel confident and secure with their services. Mustafa and Mina are awesome and they provide great customer service. They understand your needs and will provide quality service that fits your schedule. Kudos to the driver! He's always on time and call before he arrives. I recommend this company 100%!

Great customer service, highly recommend as they are very responsive to their customers.read more

We had a great driver and everything ran very smoothly - worth every penny!! The car was very…read moreclean and our driver was knowledgeable. Thanks again!

From the owner: WNY Black Car was founded by a seasoned transportation executive with more than two decades of…read moreleadership in the courier and logistics industry. After years of frequent travel for board meetings, corporate events, and nationwide site visits, he experienced firsthand the inconsistency of black car service across the country. The frustration became personal when returning home to Buffalo Niagara International Airport (BUF), where late arrivals, unclean vehicles, and a lack of professionalism were far too common. As a proud Buffalonian with deep roots in Western New York, he recognized the opportunity to bring a higher standard of executive transportation to his home region. In 2025, WNY Black Car was launched with a clear mission: deliver rel

Had the best experience EVER with this company. John was an amazing chauffeur, and made the night…read moreeven better. We were on the 20 person limo bus, and had the time. I will 100% be using this company in the future, and I will recommend this company, especially John, to everyone. He even decorated the bus for my birthday. Thank you John and 716 Limo!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Arrived early for our train ride. The station opens at 3:30am. Clean area and restrooms…read more We went outside to the platform to wait. As boarding time approached, there were more announcements made. The train was four minutes late. No big deal.. Amtrak has coach and business class. The train is comfortable and seating is open. Once the train has started, the conductor comes by for your ticket and scans them. He places markers above your chairs to indicate he has checked your ticket. We have many more stops to arrive at our destination.

This review is for the station only. Sadly I have not taken the train anywhere in the recent past…read more Dropping off a passenger was extremely easy, the stationmaster was very helpful. The station is clean, restrooms clean, my BIL said he was impressed by the cleanliness of the restroom. It was a good experience for dropping off, train on time and renovated station nice and clean.

Megabus is super cheap, which is awesome if you're on a budget. I've found the buses to be pretty…read morecomfy too! Can't go wrong with a comfy ride with (sometimes working) Wi-Fi for less than $20!

I was only in here while waiting for my son's bus to Toronto…read more It wasn't too bad. It was pretty clean. The employees were nice. It was a good sized station. There's a TIM HORTON's inside ,which is a HUGE PLUS !!!!!! I've never been in a bus station before. The only thing that I didn't like, was seeing homeless ppl & some scary looking ppl wandering around inside. If you're not catching a bus or waiting with or for someone who is, they should not be allowed inside. Made me paranoid

The driver was professional and the car was clean and tidy! Thank you Don, we had a great evening…read moreand will call again for sure.

We used TLC on two events in one weekend for a bachelor party. On both occasions, the drivers…read morearrived on time with very clean, high quality limos. They were very communicative and helpful when we were deciding what bars to go to and also very timely when we asked to be picked up. We had a fantastic time and greatly appreciated the effort put forth by TLC to make sure our events went smoothly. I would highly recommend Don and his drivers to anyone who needs limo services.

The driver (who also may be the owner) is an extremely aggressive driver and made me feel very…read moreunsafe. Among some of the unsafe maneuvers he made, included speeding, swerving between lanes, tailgating, and after becoming impatient while waiting behind two cars turning left he swerved around them to turn left in front of them, speeding into traffic. He should have his license revoked. Do not hire this company for your car service needs!

Dangerous and aggressive driving in winter conditions. I would advise against using this service.read more