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Alamo Rent A Car

3.6 (91 reviews)
Closed 6:00 am - 12:00 AM (Next day)
Updated 2 weeks ago

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Jurel H.

Everything about this rental company I enjoyed. The rental rates are comparable to other places. Customer service was very satisfactory, and the choice of vehicles was nice. I rented a van this trip, and the condition of the van was really good. Other places I have used, would not have such a clean vehicle. I wont hesitate to rent here again.

Car Rental Counters
Luke L.

I always a big fan of Alamo and this one was no exception. I got my rental car through the Costco Travel and it was a pretty good deal ($100 for 2.5 days). Alamo is located on the arrival level of BUF (Buffalo Niagara International Airport). Just walk across the street and walk into the Car Rental Counters (you should see other rental car companies like Hertz, Avis, Budget, etc). I know there is a yellow sign on the arrival level that says "Off Site Rental Car Shuttles", but ALAMO IS LOCATED WITHIN THE AIRPORT PREMISE! The staff was really efficient and you do the check-in on any Alamo kiosks. After pushing all these buttons 5~10 minutes later, I got a free upgrade from Compact Car (Nissan Versa) to compact SUV (Nissan Rogue). I was able to drive the car all the way to Toronto without any issues and it was a simple and easy car return process. Overall I had a pretty good experience! P.S. - Alamo allows you to drive the rental car within U.S. and Canada, but not Mexico.

Arrival into Canada

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7 years ago

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9 years ago

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10 years ago

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9 years ago

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11 years ago

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9 years ago

100 % and a awesome experience!!! From beginning to the end. Budget you can pound sand.

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11 years ago

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Ask the Community - Alamo Rent A Car

Need the direct phone number if the Buffalo ny airport Alamo?

The contact information for the BUF location can be found here: https://www.alamo.com/en/car-rental-locations/us/ny/buffalo-niagara-international-airport-29ae.html. I hope this helps! -Chris R.

Don’t See Your Question? Ask Away!

Review Highlights - Alamo Rent A Car

It was our first time at Buffalo International Airport, and we were able to find the rental car counter without a problem.

Mentioned in 3 reviews

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Hertz Rent A Car - The hour long line you wait in to be told it will be another hour for a car to be ready.

Hertz Rent A Car

1.6(202 reviews)
0.1 mi

Pretty bad pick-up experience here…read more What should've been quick took over an hour. I got a text that I could check-out online and skip the line - so, when we arrived we saw a sign that said if you're Hertz rewards to go downstairs (via elevator) to their window - which we did. I was then told that if you use the text it takes you out of their system and I had to go back upstairs. So, we had to take the elevator again and when we got up there, now there were 5 people in line. When I got up to the counter, I was told I should be able to go downstairs and they'd take care of me. I refused and so then they "upgraded" me complementary and I ended up with a HUGE SUV which is not what I wanted to drive around (gas and also parking issues) so I had to go back to the window and ask them to put me in the rental I actually booked. It took over an hour - as mentioned - and it was stressful and not at all the Hertz experience I'm used to. If this location doesn't offer the text check-out then they should notify Hertz to discontinue that for people picking up here. Drop-off was a bit easier and went smoother than expected - I showed up earlier expecting it to not be fast but it was like other airports and it is nice that it's so close to the ticketing area (directly across the street).

We are Hertz President Circle members and travel quite a bit. I have never had a worse experience…read more Car was reserved. No president Circle pick up available because of being short staffed. Waited over an hour in line to be told it would be another hour for a car to be cleaned for us. Horrible. The other rental companies at airport did not have lines.

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Hertz Rent A Car - Long line.

Long line.

Hertz Rent A Car
Hertz Rent A Car - Hertz Counter at the airport.  Notice the sign for Gold members.

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Hertz Counter at the airport. Notice the sign for Gold members.

Alamo Rent A Car - carrental - Updated May 2026

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