Response time to pick up call was excellent. We used them two days. Our drivers, who were…read morebrothers, were very friendly. Strongly encouraged us to take the Maid of the Mist boat tour. We did, it was amazing. Pointed out good places to eat. We truly appreciated their input and enjoyed chatting with them. Vehicle was clean and roomy.

I had a very nice experience with Diamond Taxi. They are one of the few who still get out of the…read moretaxi to help load and unload if needed. Fast service, clean vehicle, friendly drivers and safe drivers. What more could you want?

John and his wife run this business. You cannot ask for a nicer man. His cars are clean he is…read morealways prompt and courteous. He helps with your luggage. He calls you the day before your trip to make sure plans and times haven't changed. It just puts your mind at ease to know you haven't been forgotten when you make your arrangements so far ahead of time. You're missing out if you don't use this service!!!

Very prompt in answering my request. Excellent communication. I will be using their service in the…read morefuture

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

Very professional and polite. While driving us to the airport presented very good driving skills,…read morewas calmed and was focused on driving us safely to our destiny. He arrived at the hour established and care to carry our luggage into the trunk of his van. His van was neat and clean. It was a very good experience to have chosen this company to take us to the airport. I am very satisfied and I recommend his services again. From Fairfield inn Niagara Falls, NY to Buffalo airport.

Literally complete trash. Threw trash out of his cab. He didn't know I was standing on my porch and…read morewatched it. What's even more gross, it's an empty pack of cigarettes so if you dare use this company , request a non smoking vehicle !

Car 55 doesnt obey laws. They drove arojnd another car in a 45 mile zone, double yellow line, with…read moresnowy conditions and a car coming down the other side. This driver not only passed the car that was driving 45 miles an hour, but continued to speed up to 65 miles an hour..... this is not ok to drive passengers around doing things unsafe......

I used this company for tours and shuttle to and fro airport…read more The 4 times they picked us up the drivers were professional and courteous. They gave detail about the area from personal experience. The drivers that drove us were from Niagara so knew the area well. I would totally use them again. Not sure why they have a low rating.. But hey, you can't please everyone, right?

The quoted price sounded great ($55 from Niagara Falls to Buffalo airport) but they get one star…read morebecause THEY DIDN'T SHOW UP. I reserved this over a week in advance and then confirmed a day in advance and got an email saying we were all set.

St. Catharines o Niagara Falls traveled to same addresses…read more Niag Falls Taxi $50.00 Brock Taxi $40.00 Central Taxi $42.00 (after discount) Speedy $28.00 YOU DO THE MATH. When I called Niagara Falls Taxi one time I had 45.00 short 5.00 and the cabby would not bring me. A month later I gave cabby 50.00 and he looked at me and I said that right correct? and he said "Oh, no tip??? Most drivers a rude. DO NOT USE THIS CAB SERVICE....

Just got back from Niagara Falls, Canada, and we used the Niagara Falls Taxi several times during…read moreour trip. We wanted to write a review to say that we were very pleased with the service. All the taxi drivers were very prompt and polite. My only con is that you might need to retire one or two of your vehicles, but no real complaint. Thank you for providing this service.

They show up late or not at all. Couldn't get through to them, was sent right to voicemail which…read morewas full.

This company really is no good anymore I had scheduled transportation for days b4 doctors…read moreappointment n they never showed up n refuse to answer their phone most of time n missed my appointment with doctor n all the man does when he answers the phone is really rude n swears at you n hangs up on you!! He needs to be fired from his job n leave the drugs alone!! I deserve better treatment n to be picked up for appointments tyvm!!!