Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Had the best experience EVER with this company. John was an amazing chauffeur, and made the night…read moreeven better. We were on the 20 person limo bus, and had the time. I will 100% be using this company in the future, and I will recommend this company, especially John, to everyone. He even decorated the bus for my birthday. Thank you John and 716 Limo!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

We had a great driver and everything ran very smoothly - worth every penny!! The car was very…read moreclean and our driver was knowledgeable. Thanks again!

From the owner: WNY Black Car was founded by a seasoned transportation executive with more than two decades of…read moreleadership in the courier and logistics industry. After years of frequent travel for board meetings, corporate events, and nationwide site visits, he experienced firsthand the inconsistency of black car service across the country. The frustration became personal when returning home to Buffalo Niagara International Airport (BUF), where late arrivals, unclean vehicles, and a lack of professionalism were far too common. As a proud Buffalonian with deep roots in Western New York, he recognized the opportunity to bring a higher standard of executive transportation to his home region. In 2025, WNY Black Car was launched with a clear mission: deliver rel

If a bonus star was an option Status Limousine would be deserving of this! Dan and I used Status…read moreLimousine for our wedding in 2018. They were professional from the moment I called and walked in to meet the nice owners. They let me look at their limo options and even go inside to check out the cool interior details! We settled with the white Escalade SUV limousine and was extremely satisfied with this choice. The limo first picked the groom (my husband and always + 1 Dan) and the groomsmen at our house and dropped them off at the church. The limo did arrive a little early but was patient and professional. Once the limo picked myself and the bridesmaids up at the Mansion the limo driver opened the doors and was very kind. He dropped us off at the church and waited for us to come out. I wish I remembered his name because he was awesome!! The bridal party, Dan, and myself took photos at the Albright Knox, the rose garden, and Hoyt Lake. It started to rain at the Rose garden and the limo driver let us borrow the umbrella which was appreciated! Status Limousine provided us with a smooth fun ride, good music, ice, and flutes! I would recommend Status Limousine to anybody for any occasion because you know you can trust them! Dan & I cant wait to use Status Limousine for our next special occasion!!

A couple weeks ago I planned a party bus to the Bills game, emailed a bunch of companies for…read morequotes, Status replied quickly (they also had the best rate) When confirming over the phone as well as the phone call to confirm the week before (2different workers) were so nice! Made it easy, I remember once we got off the phone I thought "Wow, they were so friendly". Day of, Mike our driver shows up-Down to Earth! Mike was so helpful, helped us set up our tailgate, gave us suggestions on where to set up, what area to claim, I even caught Mike cleaning up after everyone!! He helped unload all our crap and load all our crap at the end. We even had someone lose their phone and Mike was very helpful with looking and taking care of the situation. Mike was fun! If you ever been to a Buffalo Bills game you would understand the state everyone was in after, in a professional way Mike helped us gather everyone and keep us in line, which was much appreciated. I highly recommend status for their wonderful customer service!!

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

Great driver, pricing, quality, professionalism, ability to cross border-- requested same driver…read more for my return trip. So glad I got an individual taxi vs the multi/stop & expensive mini-vans (which baffled me a bit.)

Negotiated price vs Uber. Courteous, well dressed and…read moreprofessional 2 trips, 2 nice rides Taxi #32 and #28

The taxi driver was very polite and helpful and on time both times we called him. He helped my…read moreparents in the immigration process at canada border and provided us with updates since their phone was not working. However, the vehicle itself is not too clean, hence four stars.

Booked online for a two part trip. First the driver had no idea where the hotel was, so after going…read morethe wrong direction for 15 minutes, I spoke up and he looked it up on Google. Then the driver had no idea about the second part of the trip, so refused to honour it. When he finally got us to the hotel he had no means of taking payment by credit card.

Booked through email communication to take us from Buffalo to Niagara Falls about one weeks in…read moreadvance. Our driver was Issah he was right on time, very professional, the car was very clean, he knew where he was going and very accommodating. He sent an email the day before the end of our vacation confirming him picking us up at our hotel and he was early to arrive even though we had a 6:30 am pickup which worked out great for us. I highly recommend his service. Thank you so much Issah you are great.

Booked a cab via internet and email communications for travel from buffalo to toronto about 2…read moremonths in advance meant to be after return from a cruise. Then 2 days before leaving on the cruise emailed them to confirm the pick up and then the chap emails back saying the agreed price has gone up by 50 dollars. No communications about it. Further emails were ignored. So we cancelled and booked with someone else. Lucky that we checked else we would have arrived and they would have held us to ransom at the time quoting the higher price!

The driver was professional and the car was clean and tidy! Thank you Don, we had a great evening…read moreand will call again for sure.

We used TLC on two events in one weekend for a bachelor party. On both occasions, the drivers…read morearrived on time with very clean, high quality limos. They were very communicative and helpful when we were deciding what bars to go to and also very timely when we asked to be picked up. We had a fantastic time and greatly appreciated the effort put forth by TLC to make sure our events went smoothly. I would highly recommend Don and his drivers to anyone who needs limo services.