Worst customer service ever!!! When calling about prices, the person was RUDE beyond belief when I…read moreasked for a ball park figure for a ride. He told me he didn't give quotes, to call another taxi service and then hung up on me. When I called back to tell him I would give him a bad review, he called me back two more times and left harassing messages if I were to leave a bad review. Don't bother with this service!!! (I would give this company ZERO stars, but had to give one to leave a review).

I used this service to pick my son up from a UB residence hall and take him to the Buffalo bus…read morestation, and they were great! After I called to make the reservation the night before, the driver texted me with detailed information about the early AM pickup, including his contact information, and followed up the next morning, texting me to know as soon as he picked up my son from his dorm and then again after dropping him at the bus station. The fee my son paid was exactly what was quoted to me. I could not be happier with the service, and would definitely use them again.

What an amazing smooth ride. Patel is the best! He made our first trip to the falls magical. Next…read moretime I'm here I'll always be sure to use this service and request Patel!

First time using this service and I highly recommend it! Mike was our driver and he was…read morecommunicative sending us updates of his location and the information needed so me and my wife can feel safe. Crossing to the Canada side was not a problem for Mike. We crossed quick and safe. Spacious and clean car. Great service!

We used Advantage Limousine for a Gala - It was the first time we'd been to this Gala and…read moreeverything went swimmingly. We were picked up promptly on time and the driver gave us his number to let him know when we were ready to be picked up. After all was set at the Gala, we did just that, he picked us up and took us home, safe & sound. The booking process was great as well. We communicated exactly what we wanted to do and Dave was able to set it up no problem.

Long story short owner does not give contracts makes up prices that's convenient for him. I was…read morequoted a price months prior. The vehicle I rented was not available because it was in for service so owner decided to send a different vehicle and charged me double the price. I asked for a contract never receive one. asked for driver information Was not responsive through text at all until the day of my event and I was stuck and had to accept the ridiculous prices he gave me after I was already quoted a much lower rate do not use this business for your transportation needs!!!

Tony was amazingly responsive by both text and email and helped coordinate a Wednesday birthday…read morelimo adventure for 23 ten- and eleven-year-olds. Carlos, our driver, is a saint. Truly. He patiently endured a moving karaoke concert featuring aggressively screamed lyrics from Morgan Wallen, Justin Bieber, and Michael Jackson. The party bus itself was "SICK" (official kid review) - spotless, spacious, and easy to blast music through Bluetooth. Decorating was flexible too: DIY the day before, decorate day-of, or let staff handle it while preserving your sanity. But honestly it didn't need decorations with the lights and the presents lining the windows. Payment was easy to take care of ahead of time, which meant zero stress on party day. Huge thanks for helping create an absolutely epic celebration for my kids -- and extra thanks to Carlos for surviving the chaos with his hearing, patience, and sense of humor intact.

The driver (who also may be the owner) is an extremely aggressive driver and made me feel very…read moreunsafe. Among some of the unsafe maneuvers he made, included speeding, swerving between lanes, tailgating, and after becoming impatient while waiting behind two cars turning left he swerved around them to turn left in front of them, speeding into traffic. He should have his license revoked. Do not hire this company for your car service needs!

Peggy took us on a wine tour for our wedding party adventure. She was great! She got us everywhere…read morequickly, put up with our noise, suggested locations we could stop and ensured we had a great time. It was a wonderful experience and we'd heartily recommend Giorgio's and Peggy.

This company did a pick up/drop off (both ways) for my daughter's wedding. It was for 20 family…read moremembers. They were punctual and accommodating!

I was extremely impressed with Buffalo Limo Service. I was picked up at the airport, and met at the…read moreterminal by a very friendly driver, who seemed genuinely concerned about my well being. He picked up my bags, even though I offered to help with them, and escorted me to the car, parked very close. He only confirmed my final destination, which he already knew, and off we went. I was impressed with the comfort of the limo, nice plush seats, and the temperature. The driver offered casual conversation, but could see that I was engrossed in work, and therefore stayed quiet the rest of the trip. Upon arriving at my hotel, the driver was very helpful in retrieving my bags, and making sure they were inside the hotel lobby where the bellhop could grab them and take them to my room. I will definitely use Buffalo Limo Service in the future, and would recommend it to other colleagues and friends.

We rented from this company for a friend's birthday, I'm very unimpressed about it. The bus we…read moreoriginally rented didn't pass inspection, which is fine, things happen, we get it. Unfortunately they called us 1.5 hours before out event to let us know that we could get a different bus or cancel. We opted for a different bus, I mean what was the difference? HUGE difference. When we walked onto the bus it looked like a tour bus one would take from Canada to the U.S. There were seats like an airplane and it was not party friendly at all. We asked for a discount and they pretty much said "too bad you could have cancelled" that is unacceptable. As a business you should have back ups for this situation. We were supposed to have a brand new bus. I doubt we will be renting again from this company as I could not believe the lack of customer service. Maybe if they would have called earlier during the week, we could have figured something out; but one and a half hours before? That is just bad business. At least the seats were comfortable.

What a great experience! We did a wine tour for my 54th birthday and what a time we had. John was…read moreour limo driver, he was the BEST! I definitely recommend him. He decorated the limo for me, what a great touch. If I ever use 716 Limo again I am requesting John for sure.

We use 716limo for our wedding transport and it was phenomenal. Robert our driver was amazing and…read moreaccomidative, when we wanted to stop at a gas station for a few items it was no problem and the karaoke on the way back was so much fun.

Response time to pick up call was excellent. We used them two days. Our drivers, who were…read morebrothers, were very friendly. Strongly encouraged us to take the Maid of the Mist boat tour. We did, it was amazing. Pointed out good places to eat. We truly appreciated their input and enjoyed chatting with them. Vehicle was clean and roomy.

I had a very nice experience with Diamond Taxi. They are one of the few who still get out of the…read moretaxi to help load and unload if needed. Fast service, clean vehicle, friendly drivers and safe drivers. What more could you want?