Had the best experience EVER with this company. John was an amazing chauffeur, and made the night…read moreeven better. We were on the 20 person limo bus, and had the time. I will 100% be using this company in the future, and I will recommend this company, especially John, to everyone. He even decorated the bus for my birthday. Thank you John and 716 Limo!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

The driver was professional and the car was clean and tidy! Thank you Don, we had a great evening…read moreand will call again for sure.

We used TLC on two events in one weekend for a bachelor party. On both occasions, the drivers…read morearrived on time with very clean, high quality limos. They were very communicative and helpful when we were deciding what bars to go to and also very timely when we asked to be picked up. We had a fantastic time and greatly appreciated the effort put forth by TLC to make sure our events went smoothly. I would highly recommend Don and his drivers to anyone who needs limo services.

If a bonus star was an option Status Limousine would be deserving of this! Dan and I used Status…read moreLimousine for our wedding in 2018. They were professional from the moment I called and walked in to meet the nice owners. They let me look at their limo options and even go inside to check out the cool interior details! We settled with the white Escalade SUV limousine and was extremely satisfied with this choice. The limo first picked the groom (my husband and always + 1 Dan) and the groomsmen at our house and dropped them off at the church. The limo did arrive a little early but was patient and professional. Once the limo picked myself and the bridesmaids up at the Mansion the limo driver opened the doors and was very kind. He dropped us off at the church and waited for us to come out. I wish I remembered his name because he was awesome!! The bridal party, Dan, and myself took photos at the Albright Knox, the rose garden, and Hoyt Lake. It started to rain at the Rose garden and the limo driver let us borrow the umbrella which was appreciated! Status Limousine provided us with a smooth fun ride, good music, ice, and flutes! I would recommend Status Limousine to anybody for any occasion because you know you can trust them! Dan & I cant wait to use Status Limousine for our next special occasion!!

A couple weeks ago I planned a party bus to the Bills game, emailed a bunch of companies for…read morequotes, Status replied quickly (they also had the best rate) When confirming over the phone as well as the phone call to confirm the week before (2different workers) were so nice! Made it easy, I remember once we got off the phone I thought "Wow, they were so friendly". Day of, Mike our driver shows up-Down to Earth! Mike was so helpful, helped us set up our tailgate, gave us suggestions on where to set up, what area to claim, I even caught Mike cleaning up after everyone!! He helped unload all our crap and load all our crap at the end. We even had someone lose their phone and Mike was very helpful with looking and taking care of the situation. Mike was fun! If you ever been to a Buffalo Bills game you would understand the state everyone was in after, in a professional way Mike helped us gather everyone and keep us in line, which was much appreciated. I highly recommend status for their wonderful customer service!!

We rented a limo bus for a wine tour for my daughter's bachelorette and it was awful and they were…read morevery unprofessional. Sent a limo bus on a 89 degree day with no air conditioning and no radio. They were told by the driver, it's close so you will be fine and as for the radio the girls had to bring their own speaker to listen to music. It was extremely hot on there and with one girl being 8 1/2 months pregnant they couldn't be on that bus all day. I had to call the office twice before they agreed to switch buses. The driver wasn't happy he had to meet the new bus half way and told the girls "he had to meet the new f'ing bus half way" and was annoyed. Well the new bus came and it did have a radio, but there was air conditioning issues with that bus as well. The new bus wasnt a limo bus like we rented but a shuttle bus which is significantly cheaper. I called the office on the Monday after and was told they could have a free limo day. Well we live 2 hours away and a free limo day would come with us paying for hotel for a weekend again, wine tour fees and gratuities for the driver. We asked for a partial refund and was told no. Even asks for the difference in price for the limo bus to shuttle bus and they denied that as well. Very unprofessional company who we paid $1500 for a broken limo bus and a shuttle bus

Excellent, professional and friendly service! Arrived on time and the driver was able to accomodate…read morea couple of unexpected requests. He was gracious and professional. At every stop he was by the door to escort people off the limo. He took photos for us and did so with a smile, all day! My daughter is requesting Bill again for her wedding next month!

Greatest experience seeing the falls. Derick was perfect host for our group ... on time, answered…read moreall our questions, made sure we saw it all. Thanks Prestige

I want to thank Prestige for an amazing experience and i cant say enough about our driver michelle…read more She was so thoughtful and amazing and she is an employee you definitly want keep. I will be suggesting the company to everyone I know and telling them to ask for michelle! Thank you!!

The Seneca Street location for Affordable limo is just a garage that houses their buses.read more

Timkey has evolved from a limousine company to a ride service. They provide the same service as a…read moretaxi company, but with an elevated experience. If you need to get around the Lockport area, or a safe efficient trip to the airport, or a ride home after a couple glasses of wine, there is no better choice than Timkey car service. Cars are clean. The drivers are safe and courteous. They are also dependable, which is something you can't say for the national ride sharing companies in our area. I've used Timkey's service for many years and I know I can count on them. These are good people.

Great drivers, clean cars and prompt and courteous service. Would only ride with them in lockport.read more

I wanted something different than a limo bus for our wedding and stumbled upon the buffalo…read moretrolleys. We selected the white trolley which had ample room. Our trolley driving was incredibly helpful and had extra towels for our flowers and knew his way around Buffalo. The biggest complaint was my contact person through the company no longer worked there but after calling the main line I was connected to another individual who helped me through the rest of the process. I loved how gratuity was included so that wasn't something I had to think about the wedding day.

I used Buffalo Trolleys for my wedding and was pleased to say the least. They had excellent…read morecustomer service at the wedding show we met them at and we're kind enough to refund us a promotion value they started a few days after we signed with them. They asked all the important questions leading up to the wedding and had everything sorted out to make it stress-free the day of. No snags whatsoever. There was far more room than your average limo allows, which is why we chose them, due to our large wedding party and the driver was excellent. 10/10 would recommend them to anyone looking for transportation on their wedding day.