Very nice service and pretty medium size salon. I really didn't have a go to salon but this has been a great experience. Thr chairs are extremely comfortable and i can endure the time without my booty hurting. They have s nice selection of colors, serve drinks and the music is really good. Highly recommend! read more

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The tech while giving me a pedicure not only cut by toe but left part of my nail imbedded causing me to have to go to a doctor because it ended up to be an ingrown toenail and an infection. I Plus I had an appointment with a tech that previously did my pedicure but when I came for my given appointment the technician was out on vacation and the shop never notified me. I was given someone else to do my pedicure. I would not recommend this place to anyone. Not very professional. read more

Once again, I showed up to my favorite team to get my nails and toes done! MaeVee, as always, absolutely killed it with my nails and even helped me pick out the perfect color. Lindsey was new for me (I think -- sorry if not!), but she did a wonderful job too. Honestly, I could recommend so many amazing people here -- MaeVee, Lindsey, Melanie , and David are all fantastic. Just an all-around great place every time! Always great music, busy but not chaotic! Everyone including customers are friendly and nice. read more

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I'm writing this review in hopes that management will address my recent experience. I came in with a specific reference photo for duck nails with sharp black French tips, which I showed before my service began. Unfortunately, the final result did not match the design or shape requested. The duck flare wasn't achieved, and the French tips were uneven and not as shown in the reference. I politely raised my concerns during and after the appointment, but instead of being offered a correction, I felt dismissed. I was also charged more than expected, despite the service not matching what was requested. I would appreciate management reaching out to resolve this fairly, whether through a partial refund or a proper correction. I believe clear communication and customer satisfaction should be a priority, and I'm hoping this can be made right. read more

Grey Stone Nail Bar - Reference photo vs. reality. Paid full price for work that didn't match and poor customer service. Not recommended. - Nail Salons Near Me - Frisco, Texas

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I don't usually write reviews but I came in-today to get my eyebrows done. I specifically said wax but I don't know who heard tinted. and when I went back to try to get a refund the guy at the front desk kept trying to say I wanted tinted when I said waxed. sadly this place has gone down hill. it just to be really convenient because it was so close to where I lived. but not going anymore. they try to rush you as well, not as nice as they used to be. very disappointed. glad I went back to get a refund. but wont go again. read more

I booked a mani/pedi for two as I was treating my friend for her birthday. Their prices are reasonable compared to other nail salons in Frisco, but they have lots of add-ons so the price piles up. I believe their manicures start in the $20s and pedicures start in the $30s. Since it was my friend's birthday, she got 10% off her mani/pedi. The total bill for both of us before tip came out to be right under $200 and I didn't feel as if we added on that many frills. It's nice that they have a pretty stocked bar so you can enjoy an alcoholic beverage while you relax. The two nail technicians we had spoke English well enough so we could understand them, but they didn't talk to us much. The guy managing the front desk was really nice. I had gel nails that chipped within a few days and stayed on for two weeks. My friend had gel as well but hers stayed on for over three weeks. Not bad. read more

I stopped by to check out this establishment after reading reviews online. The receptionist was so helpful. I explained what I wanted and she filled out the form for me and even set up an appointment for me later that day (I was on my way to an appt when I stopped by). I came back at the appointed time and was greeted and quickly ushered to my pedi chair. Probably the best pedi chair I've ever sat in. The massage was awesome. I might have stayed an extra 10 minutes just for additional chair massage . Two techs worked on me at the same time. Eva handled my dipped nails & Dan did my pedicure. Both were attentive to details and did a great job with cuticles, shaping and polish. They do give a 10% discount for first time visitors. What a nice surprise. If you pay by cash or Zelle, you will also get a 5% discount. The nail salon is lovely, clean. Background music plays while large screen TVs with closed captioning are nearby. Drinks are available if you desire. Appointments are available but walk ins are welcomed. read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

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All good things must come to an end. I had been regularly going to Grey Stone for nearly 5 years until this week. Things have been slowly going downhill as I have witnessed many upset people waking out after being frustrated with waiting way too long for their scheduled appointments. I have also experienced delays in my appointments despite always making a reservation, but have been loyal to the tech I have always gone to. I had an appointment this week and indicated that I had slightly over an hour and was told they would check to make sure they had time to complete my requested design. I waited 30 minutes soaking off my old set before the tech even came to talk to me. I was asked to come back later because there was not enough time anymore to complete my service. I have heard similar stories from other friends who stopped going to Grey Stone months ago and I have finally had enough. I decided to frequent a newer salon and can say with certainty that I will not be back to Grey Stone again. Please step it up and respect the time of your loyal customers before you continue to lose them all. No one should be waiting 30 minutes past their scheduled appointment time to even be approached by their tech! read more

I made an appointment and was seated quickly. Helen only pedi and she was really nice. She was super quick on applying my gel color and it turned out really cute. This location is huge and can be busy. I suggest making an appointment. I'm def coming back here read more

Great services! Amy and Cindy provide the best pedicures!!! I've been coming here for 5 years and recommend if you live in Frisco. read more

I had four broken nails the week of Christmas, and my normal salon was closed the day after so I had no choice but to go somewhere new. I searched on Google and found Greystone and took a chance, which is always a little scary. I called first and Andrew was so sweet on the phone and told me to come right in and that they would take care of me. Tony was amazing - he was so gentle and careful with my broken nails, I knew I was being a baby, but he didn't make me feel silly about it. I left so happy and I could not recommend them enough; I will be back! read more

Grey Stone Nail Bar - White dip powder with gold glitter ombré - Nail Salons Near Me - Frisco, Texas

The manager lady at the front desk is rude, loud and unprofessional. She refuses to honor her own coupons that she sends out via texts and argues with the customers. Love my nail tech but may have to find a different salon so I don't have to deal with her. read more

I always find myself here for a mani pedi! I love it here, but it can get VERY busy. Be careful though, they have a list of shapes and lengths that you can get for free and some for an upcharge. I learned that on my first couple of visits. The color or my pedicure is Ruby Slippers and my full is is a dip powder. read more

Grey Stone Nail Bar - Sparkly pink dip set for my birthday - Nail Salons Near Me - Frisco, Texas

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I've been a customer of Grey Stone Nails maybe about a year two weeks ago I went in and I was very very disappointed. The two brothers wasn't there so it was another guy there ringing up people and he way way overcharged me because he didn't know the prices he charged me $19 for a cuticle trim. I would never go back to Grey Stone Nails again Because they charge you what they wanna charge you and they don't care if you call they don't care as long as they get their money they don't care how you feel because I'm just one customer. They have thousand customer so they don't care if I come back or not But just be aware and it's 15% off Monday through Thursday and make sure you let them know cause they don't let you know that you get 15% off. If you don't let them know, they're not gonna say nothing. They rip you off. read more

Grey Stone Nail Bar - My stones fell out the second day - Nail Salons Near Me - Frisco, Texas

Jolie was wonderful. Super busy location, but all very friendly. Full service with drinks and full bar if interested. Nails were what I wanted, so all great! read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

My friend booked this when I came into town after realizing that she had not had a pedicure since before the birth of her daughter. She was due. We were ushered in and promptly attended to. The guys who did our toes were funny and attentive to our toes. They generally really seemed to like their job- which was great! Cocktails come with the deluxe and we had some while our toes were files, snipped, scrubbed, and rubbed. It was so good I bought my friend a pedicure for her so she could return! This place is awesome and a great treat! read more

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Not me - once again obsessed with my nails. I didn't get the color but I did a lavender this time. Gel toes (Cindy) and dip nails (MaeVee)! I'm telling you this place is the absolute best and worth every single penny. One person is cleaning chairs non stop and equipment while one is changing lights! Just goes to show how much they love taking care of where they work and the people who come to visit! Love love love read more

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I've been here many times. Overall it's fine, but I'm going to start trying other places. I hate leaving a service feeling disappointed and that is how I have left many times recently. They are always accommodating with walk ins which is nice, and i've never had major issues. However, on my most recent visit, I was rushed to my chair not even offered a drink until another woman walked by and offered one, the pedicure chair tray/cupholder areas had nail residue (from nails being filed on them), and the pedicure service was very lackluster. (I go to get a good massage but that didn't happen.) I believe i received the wrong service as well. I requested and paid for a nicer pedicure which should have been 55 minutes, but mine was only 45 min. All around, disappointing. I'm not saying to avoid this place , it's fine if you are keeping things simple and don't want true pampering. read more

Tony did absolutely amazing!! Took his time and gave me exactly what I wanted, will definitely see him again! read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

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Just an ok pedicure. Quick. But not a lot of attention to detail. Customer service is lacking. They did cut my husbands toe as well. With so many nail salons to choose from hard to miss the mark on simple pedicures. read more

Toes were done terribly. Love the environment but my pedi service today looked like I painted my own toes. My toe nails weren't even fully polished. I was so annoyed I didn't even want to ask for them to redo it. I live an hour away and was so excited to come back just because my first time here was great. Literally a hit or miss smh. I won't be driving this far again. Literally about to go buy my own white polish just to redo them. read more

I love this nail salon. Mimi is the best. Her pedicures are amazing. I'm happy every time. Definitely recommend the salon.

Dip nails and pedicure- Pedicure was superb! Nail service was horrible. Shape was wrong nails were crooked dip finish was uneven even after he tried to fix it and then he tries to over charge and the receptionist up front had the audacity to tell me that he quoted me and i accepted which was a complete lie since he barely spoke one word to me! I asked for my nails to be redone because they were not $60 nails and she refused telling me it was my fault since I didn't say anything. If I didn't say anything why fid you have him come back to attempt to fix the hack job he did? So If you want good quality dip nails and great customer service this is not the place to visit anymore it has gone down hill for that service but they are still on par for pedicures! Pedicure alone is worth 5 stars! read more

tony was fantastic my nails look amazing he was very sweet and took his time with everything he did! the place is nice, very pretty the staff is pleasant a bit far from me but completely worth the drive! read more

Grey Stone Nail Bar - my nails tony did - Nail Salons Near Me - Frisco, Texas

Came to get a basic spa gel French tip pedicure, but didn't get to finish. Overall experience was so-so and I just had to tell the lady if she could just stop so I can get my toes done at my regular place just because the shaping wasn't right and she had already made the mistake of doing my whole nail instead of French. Overall just wasn't good and I still paid 20$ just bc she did the cuticles and all that. Honestly wasn't gonna pay, but I wasn't about to argue. read more

Grey Stone Nail Bar - Receipt - Nail Salons Near Me - Frisco, Texas

This is my go to Nail salon. I have been going for about 3 years now, and every time I come, I am ALWAYS satisfied, and I get a different nail tech each time. It's not painful like some other places I've been to. Also, I am sensitive to too much heat, and I let them know and they are very receptive to making sure the temperature is good, whether it's water, towels, or hot paraffin. Prices are reasonable, not too high, but not too low either. The interior is beautiful. Sign up with your phone number and you get random 10% off coupons or something for your birthday. I love this place. read more

My 5 star review is for my nail technician. Nikki is excellent and she takes her time to provide the necessary attention to detail. She's fast but does not feel like an assembly line experience. Most importantly, She makes me feel like a VIP each and every time!! Thank you Nikki!!! The owner (she) should treat all customers the same regardless of their race. The currency, toes and finger nails are the same. I am not a racist, but I can identify racism, when I see it. If you don't want to serve African American women, put a sign on the door. I walked in, she did not greet me or make eye contact. While I waited for her to acknowledge me and take my services slip, she did neither. 3 Caucasian ladies walked in right behind me and she rushed to greet them, eager to get them assigned to a chair. She finally took my slip and tossed it on the counter while she continued to engage with the 3 women. After and only after the ladies were ushered off to their pedicure chairs, she came back picked up my slip, from the counter, glanced at it and yelled at my nail tech "you have appointment'. She tossed my slip at a spot where I would eventually sit and she walked away. How would one interpret this treatment? Maybe, this has not been your experience, but it was and has been mine in the past. Moreover, I have seen her repeat this behavior with other customers who look like me. My reason for returning, is my nail tech, because she has always treated me with respect. read more

This was probably the worst manicure/ acrylic nail set I've gotten before. I did come here with my friend and she did not do any nail extensions she just got a simple dip manicure. I got acrylic nail extensions with gel. The technician helping me was finished about 10 minutes before my friends basic manicure so that shows you how much this was rushed. (We started at the same time) every single nail was a different shape and uneven. The nail tech only did one layer of paint so the blue is sort of see through and just looks sloppy. I asked for a French tip with the color blue and on most of my nails he painted for rhan half my finger blue, not just the tip. The nail tech sighed and mentioned multiple times how tired he was and how he had a long day. Besides MY nails, I'm giving two stars because my friends nails came out amazing and the rest of the staff was so nice. The building was clean and they had a good drink menu. read more

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Walked in with no appointment was able to seat me decent time. Nicol Dominquez first day and she did amazing job on my signature pedicure. I told her to pick out color and design. She asked me if I wanted fall colors and loved her color combos she picked out. Super cute design absolutely would come back! read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

It's very hard to figure out a rating for my experience on Saturday.. my husband took me to get my nails done for my birthday. We had an appointment for nexgen with design and two pedis. When we arrived, we waited 20-30 min after our appointment time before sitting down. Once we sat and our pedis started, it was at least another hour before they started on my nexgen. I could tell they forgot about it as my pedicure guy had to remind the person coordinating everything. Both of our pedis were great and we enjoyed them! Honestly it was one of the best I've had and my tech was great! For the nexgen, the tech was good up until the design.. when I called I mentioned that I needed an appointment for a design, I then put it on my paper when checking in as well as showing the front desk coordinator the design I wanted in hopes that she'd pair me with someone who could make it happen, but unfortunately my design is poorly done. It's uneven, not straight and looks so rushed although she tried her best. I should have said something at the time, but I could tell how much effort she was putting in to it and I felt terrible. We also were there for 3 hours after it was all said and done, which is crazy enough in itself. This is a great place for typical nails and maybe there are a few techs who can do design, but management and the front desk need to be more thoughtful from the beginning in who they put on to do designs. I ended up paying $30 extra for a design that I am now going to get fixed and redone at another salon this week. read more

Grey Stone Nail Bar - What I asked for - Nail Salons Near Me - Frisco, Texas

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I have been to this nail bar on multiple occasions and have never had a bad experience until my last visit. David did my pedicure and scrubbed so hard with the dead skin remover he removed my skin. When this happened all he said was oops and put a bandaid on it and proceeded with the service. David would ignore me saying anything about being uncomfortable. I did not know it was as bad as it was until I got home. I tried calling all numbers I had associated to this facility and none of them would take me to an actual person. I sent an email and was told to come in and get a store credit. I have no intentions of going back to this facility and asked for a refund and have not heard back. My feet are still in pain due to the poor service I received and I will not be returning to this nail bar. My nails were fine but I do not feel they should break like this 10 days after getting them done. I won't location is not good, but with what happened to me and the lack of care is why I am giving two stars. read more

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Well - when this place delivers, my nails are great! But today, my nail techs did not! And the manager's solution was to discount 20%??!!! I now need to go somewhere else to get them done properly. While I completely understand that sometimes service doesn't go as intended, a way to retain the customer is to handle the snafus as smoothly as possible so that both service provider and customer are satisfied. All they've accomplished is to lose me as a customer for good. Last time I was in, Andrew did my nails beautifully. But this time?? Avoid Angie and Lily at all costs. And don't expect an equitable solution when a problem arises. I was going to post pictures of my horrible manicure and pedicure, but my daughter has cautioned me there is is a whole subculture of those who troll for pictures of feet!! Who knew! read more

Love!Love!Love! everything about Grey Stone Nail Bar! Love!Love!Love my nails! Thank you so much! I'm so thankful for the new HotMomma Pauline, who did an amazing job, she is so talented! Her art is beyond perfect, she did her work beyond perfect! I highly recommend her to one and all! Thank you, Roopa Mohan read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

Came in for a manicure and pedicure and Anna was amazing with me! She took her time and made sure i enjoyed my service. Definitely left satisfied and will be coming back. Anna is the best! read more

Andrew did these. Very impressed. Perfect coffin, perfect design. Best tech there for sure for design and shape. The nails were $115 new set, acrylic, gel and design. Definitely the most I have ever spent on nails in my life. Some techs are worth this price and most are not. Andrew took his time, hand painted a lot, was positive and cheerful. I typically wouldn't have left $20 on top but he really did deserve it. If they last 3 weeks the price is worth it. TBD read more

Grey Stone Nail Bar - Andrew did these nails. I am SO impressed. Perfect coffin and design. He's my one and only tech!! - Nail Salons Near Me - Frisco, Texas

Have to put in a super kind word for my girl, Melonie. She is sooooo incredible. She is patient, talented, kind and always eager to please. I don't think my husband or I have ever left her chair unhappy. My husband has severe ingrown toenails and she has been the only one to successfully remove them to the point where he's finally able to walk without pain! She offers the best additional advice and suggestions on things to improve our nails at home. If you need an exceptional nail technician- go to Greystone and ask for Melonie! read more

The only reason I came back to this salon was bc Gina does an amazing job on my nails and this is where she works. However, she was off today so I went with whoever was available at the time and Jolie did a terrible job shaping my nails they were to thick and uneven. When I asked for them to be fixed to my liking she got an attitude and then added a bunch of unnecessary extra charges to my bill. Also the color book was snatched out of my hands by another nail tech before I picked a color and given to another customer. I guess she was more important than me. I told her next time I'll just wait for Gina and she said yeah u should do that. Going to the nail salon is suppose to be relaxing not a shouting match when a customer is not happy with your services. I should also not be taken advantage of and over charged bc u are mad that I didn't like my nails. Gina would never treat me that way. She's always polite welcoming and willing to accept feedback. read more

Love Grey Stone, especially at this time when there are uncertain rules to wearing masks. Grey Stone not only still enforces masks, but they are operating at 50% capacity and enforcing social distancing. I truly appreciate this, and also their great customer service! read more

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Every time I come here, I walk out in love with my nails! Great atmosphere and friendly nail techs. Can rave enough about Grey Stone! Eva was so detail oriented and made sure my nails looked great. read more

Grey Stone Nail Bar - Nail Salons Near Me - Frisco, Texas

Amazing customer service but did not do anything of what I asked for even when I told the guy repeatedly what I wanted. He still didn't do it. Then they overcharge me for some French tips. who gonna pay $110 for French tips and a charm, one charm, not me. So I told the guy it was all good that I was just gonna leave it like that. so we left with $100 french tips for what . I asked for glitter french tips. He did not do any sort of glitter. I asked for a charm on my ring finger. Where's the charm I don't know. read more