I have been going to SB since they opened the OC location. The Long Beach location is awesome and…read morethey treat customers really well. Amber and Sean always go out of the way to ensure the customer is happy and ready to get back on the road. I really appreciate this store and what they stand for.

Sports Basement is truly a gem of a store. Literally everyone there is so nice and positive,…read morecustomers and employees alike. It's hard to say that about every (or any for that matter) commercial retail business. They have just about everything you could need for sports, hobbies, little league, etc., and the selection is solid across the board. I've also brought my bike in for a couple of tune-ups and have had nothing but great experiences each time. I really enjoy the investment in the community that SB does. They have pickleball courts and pool tables on the third floor that are open for community use, and they regularly host events across their locations, which is pretty rad. Overall, Sports Basement gets my business every time over other major sporting goods stores. Great people, great vibes, and a strong sense of community.

I always go to Big 5 when I'm in Long Beach visiting my daughter and have for many years bought…read moreshoes there (hiking & casual) as well as clothes. Nice selection and staff is always helpful.

Got here at 840 and they close at 9 and they have the doors locked. The lady inside sees me and is…read morejust waving that they're closed. Literally 20 min early. I needed gloves, 5 min all I needed. Terrible

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

I wouldn't say the staff is very knowledgeable about what they sell. I've been here a few times…read morewith my sibling to shop for hiking, snowboarding, and rock wall climbing gear/items, and during each visit, the staff wasn't sure whether they carried the items we were asking about. They usually direct us to a general area where the item might be located, but don't offer much more guidance than that. More often than not, we end up leaving empty-handed and ordering the items online, which we probably should have done in the first place...but we wanted to check them out in-store before buying. Strangely enough, it's also always extremely busy whenever I visit. That means long lines and chaotic parking situations... I've even seen a few near-accidents in the lot. Overall, I wouldn't really recommend, but here I am back again.

Came in looking for a new bat for my son, and was impressed with their selection of used equipment…read moreas well. My son liked a few of the options in the used area so we picked one up as they're all priced quite fair. Their used equipment comes with a 10 day warranty, and we inadvertently put that to the test. The first bat we tried appeared to be in good shape, but it unfortunately had some sort of issue and it just didn't have any pop left in it. We brought it back and they took it back with zero hassle. We traded for the other one we were looking at and it worked just fine. Friendly service, a warranty that they stand behind, and really fair prices for their used gear. Sports equipment isn't cheap, and kids grow quickly, so I can't recommend a place Play it Again enough. :) We'll be back, and you should as well.

We needed a frisbee golf set to play at the nearby park. My husband had bought one a week prior so…read morehe knew just where they were. 3 pack set was very affordable new. Otherwise they have a ton of used ones here in good condition. The kid ringing us up was efficient and friendly. This seems like a great place to come if you need some gently used equipment especially for kids.

We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up

There was a hole in one of my shoes, and it got pretty bad that I needed to get a new pair. I get…read moreemails from Big 5 daily, but never really see anything of interest. That is, until the 4th of July when they emailed coupons for $5 off a purchase of $10+. Since shoes are obviously more than $10, I knew I had to go during the holiday to take advantage of that deal, which was good for that day only. I actually stopped by the traffic circle location in Long Beach first, but they didn't have the shoes that I wanted. Rather than choosing a different pair, I went to this location on the southwest corner of 183rd and Gridley. Though not technically a part of Los Cerritos Center, it's close enough that if you park your car on the east side of the mall, you can simply walk to Big 5, which doesn't have many parking spots directly in front. The store is pretty spacious and should cater to just about any athlete for any sport. Since it was summer, most of the sporting goods were swimming related, but I was here for the shoes, which were all the way in the back of the store. Not only did they have the shoe that I was looking for, but they had it in my size too! There was just one box left, and it was all mine! Well, except the lid was badly deformed. One of the employees walked to the back to offer assistance, and then I asked him if I could get a new shoebox for the shoes that I wanted. He mentioned that for the brand, they don't have that many shoeboxes, and they usually get deformed anyways. However, he did give me permission to switch the lids with another box, and so that's what I did. He also directed me to where the seats were so I could try on the shoes before purchasing. The shoes did fit, but I noticed inside each shoe, there was just a cardboard insert used to retain the shape of the shoe before purchase. There wasn't any crumpled paper inside that I've seen inside other shoes, but oh well. Not a dealbreaker for me. The employee did come by again to ask if the shoes fit, to which I answered affirmatively. Though he was kind of hard to understand, I do appreciate how he was there to offer help when needed. Checkout was a breeze. The cashier scanned the shoebox and then my coupon before completing my transaction and wishing me a good 4th of July. Good visit overall. If they didn't have my shoe size, who knows if they would have had one in the back? The two employees I mentioned in this review were the only two I saw working that afternoon, and if that's the norm here, I can't imagine how they would be able to handle a full house. Even though the Lakewood location is closer to me, I would definitely be willing to make the farther drive next time I need a new pair of shoes.

Just came back from a visit to Big 5 and all the female staff were extremely rude and didn't seem…read moreto want to help our program out. I get getting too many people early in the morning could be overwhelming but I don't think we were being too chaotic just asking questions regarding our equipment.

Exelent store great customer service Variety of sizes n…read moreteams.. highly recommended this store

Small shop and a good experience! Parking is annoying but once you're in, they're very friendly and…read morehelpful. I was looking for a specific team jersey for my husband and they helped me locate where to look. Unfortunately they have very limited options with regard to sizing and current season jersey styles. They offered the jersey I chose at a lower price since it's an older style. I ended up coming back for when I needed to exchange for a bigger size, and they were okay with giving me a different style since they didn't have the size I needed. If you're open to perusing around, this store is good but if you're looking for something super specific you probably won't find it here.

Very easy to get too location. Very helpful staff! This location has smaller sizes than The block…read moreof orange. My son is bigger than kids but on the very small side for men's and they are hard to find, luckily this location had plenty!!! We were in and out in 10-15 minutes.

Store was clean and well organized. Lots of variety in men and women's clothing and shoes…read more Purchased items but had to ask for the discount that was posted. Cashier was efficient otherwise. Great value. Store is located at the Pike location and there is little to no street parking but there is a parking garage nearby.

This is probably the best Columbia Factory store I've ever entered even though it's not a huge…read morestore, it's very organized with the right amount of selection and great prices! Employees are great and it's so clean in there. I found my socks I've been looking for here that have holes now! So happy.

Went in because I wanted a backpack that I had seen online, but wouldn't arrive in the time I need…read moreit so I just decided to hit an in person store. The backpack I wanted was there but $15 more in the "outlet store" they do price match... but not at outlet stores. Mind you this was off of their own website so in short the outlet does not have better prices and you're better off getting better prices online.

What a super friendly and helpful set of sales associates/ educators this location has! I went in…read moreto do my trade-in exchange and the associate was so patient about it. I was able to receive credit for 16 scubas! The merchandising was well done and organized. The store is much smaller compared to the ones in South Coast Plaza or Irvine. But parking was easily found in the garage and it was pleasant to browse around. The next time I am in need of doing another exchange, I will be sure to come here.

5 stars for service at this location. I came to try on the…read morenew Align Twist tight leggings and ended up trying on 4 additional leggings because Larissa the fitting room associate was so helpful and knowledgeable. She spent a lot of time explaining the different leggings, fabric, fit and compression. Even though I didn't find a pair I loved, I appreciated her willingness to educate me and the time she spent going above and beyond to make my visit pleasant!