Top teir customer service! I didn't know that rims could be reshaped ....an excellent job was done…read moreand it saved me lots of money not having to buy another rim. I am now a consistent customer. Go here for all your tire needs. She gotcha!

Very professional & Knowledgeable of his business. Took the time to evaluate at my vehicle the same…read moreday I drove in. Told me exactly what the problem was he is trustworthy. His prices are always reasonable.

My experience couldn't have been better. My battery was dead and the employee I dealt with went out…read moreof his way to help get me back on the road. The service was highly knowledgeable and efficient, and as courteous and pleasant as you could ask for. I got a battery and charger and for both we discussed what would work best for my needs, with very reasonable prices for both. Keep these folks in mind the next time you need any kind of car part. First-rate service.

If it wasn't for Taco Bell's Mexican pizza (and Auto Zones long lines), I would not have noticed an…read moreAdvance Auto Parts store in the same parking lot as TB, KFC, and BR. I was so glad that there's another auto parts place in Kennett Square. I don't even miss AZ. This place offers same if not better than AZ. prices for parts. Was glad to have met female manager who accepted my used atf (& used engine oil) for recycling early Saturday morning.

it was cheap fast and works better then I could of imagine, 3rd of the price of a shop but just as…read moreand or better then a shop. 100% recommend this, u wont regret it i know i don't !!

Knowledgeable, personable and highly competent. Always entertaining when you visit this…read moreestablishment.

Hilton is an excellent outboard Repair center. My engine at 3 PM. At 5 PM they called me and told…read moreme what was wrong and how much the repair would be. He told me that the repair would be complete in a week and it was and it was actually completed for less than what they quoted. Sam is a complete professional. I will definitely return to Hilton Marine.

Decades of living Life it has been determine working in or with the public can be challenging…read moreespecially when people will not do their homework and think all results come from one experience. That being said onto a positive note. I recently purchased a 2023 Aviator. A few discoveries from day two however this review is not about Ford. Hidden Hitch is a Hidden Gem. The representative is knowledgeable with products will give an honest opinion when presented and will offer a positive suggestion. Anyone living in the State of Delaware,the business is located in Bear and need this type service with fair honest pricing,clean articulated workmanship you should bring your business here. I live in Philadelphia. You will not be disappointed.

First I would like to say that I never write reviews, but after the way I was treated by Hidden…read moreHitch, I felt compelled to! I recently I had a tow hitch package and break controller put on my 2019 Ford Transit work van by Hidden Hitch (Delaware) and it seemed that it was not operating correctly. Every time I released the break of my vehicle, it lurched forward extremely aggressively. I called and asked if they could take a quick look at it, but the person I spoke to became very defensive and and rude. He dismissively said that it wasn't the brake controller and that it is doing it job and that is just how it's going to work. I repeatedly asked if they could just take a quick look at, but he refused to entertain the idea of doing anything to help. Now I have a $1000 tow package they installed that I am afraid to use! I can not express how disappointed and discussed I am. I hope this helps future potential customers

great people to work with and reliable they have 24-hour towing any part you want you can call them…read moreor hit them on the web just all in all good people to work with and to do business with

What started as a simple tire installation ended up ALMOST KILLING ME! BEWARE OF THIS SERVICE…read moreCENTER! Came in for service to get tires installed after purchasing them on TireRack. Tire Rack recommends this service center as a premier installer. BIGGEST MISTAKE EVER! (MORE BELOW) Scheduling Service Scheduling service was not difficult at all. I spoke to a representative at this service center and set up an appointment with ease. I spoke to them on a Tuesday and had a service scheduled for Friday morning. The cost to install four tires was about $100. One reason for the loss of a star is because there is a coupon on their website for $20 off of $100 or more in service that the representative did not mention. I had to ask them about it to see if it applied to this service. The service representative said that I could use the coupon and sure enough when the final bill came, it came with $20 deducted from the final cost. Total: -1 star (4 stars) Waiting Area When you first enter the service shop there is a front desk / reception area with chairs. After I checked the car in I sat on the chairs in front of the reception area thinking that was the only waiting area. Later, when I was looking to see if there was some sort of vending machine or water dispenser did I find that there was an entire waiting area inside of the service center that the front desk receptionist failed to mention existed. Minus another star. Total: -1 star (3 stars) Service I brought the car in at about 9AM and was out in a little over an hour and a half. Although there was only one car ahead of me, I was told ahead of time that tire installation usually takes about an hour so a thirty-minute overage is not far outside of the anticipated time. Total: 0 stars (3 stars) PROBLEM Prior to bringing the car in for the tire installation, I noticed that the brakes were making a noise. I specifically asked if the technician could take a look at the brakes. The lady who worked at the front assured me that they would take a look. After the technician dropped off the paperwork I asked her again about the brakes to which she replied (based off of the technician's report) that there was nothing wrong with the brakes. She reiterated that had the technician found any issues with the brakes they would have noted so in the report/receipt once they handed it off to her. Yesterday, my brake pedal started sinking and the brakes were not engaging fully while I was driving southbound on I-95. I had the car looked at and the technician found that the brake pads were completely worn out causing the calipers to break off that led to all the brake fluid draining out of the vehicle. With my Ford E-350 being a front-wheel-drive vehicle, the technician said that there is no way that the brake pads and the calipers in the REAR of the vehicle would have worn down to that point within a couple of weeks. Especially considering the fact that the car is driven only 2 times a week. I am not sure how much trust and respect should be given to an auto service center that can't even see that a brake pad is worn out. Furthermore, I trusted them with this diagnosis that could have ended up causing significant physical harm to myself and others. This is a church passenger vehicle that is used to carry sometimes as many as 11 passengers at a time. Luckily this problem occurred without any other passengers on-board. However, this could have become a very large catastrophe. Please BEWARE of this shop and beware of the work they do. Total: -2 stars (more if possible) (1 star) CONCLUSION: This shop has great reviews from other customers and this may have been a one-time anomaly. However, I felt that future customers should be made aware of this situation and should be able to make an informed decision as to all the positives and NEGATIVE aspects of this auto shop. While this is a service center that does Maryland State Inspections for safety, I want to call into question the thoroughness and validity of the work they do in inspecting vehicles. What should have ended up simply being a brake pad and rotor change ended up costing double because of caliper destruction. I hope that the management and ownership of this service center get a chance to review what happened and make the necessary changes to the work they do. This is the prime example of a service center haphazardly and negligently checking vehicles that put people's lives at risk. This should NEVER happen again.

I could not be happier. I found this facility in google when I needed clutch work on my 2005…read moreSubaru. Kerrie was very helpful in making me feel like a valued customer and was able to have my car looked at very quickly despite the long waits other mechanics had. The mechanic working on my car, Chris, was knowledgeable and I feel took extra care to make sure things were done right. I can't recommend this place enough. The prices were VERY reasonable and the work done was perfect. Thanks again for a great first experience. I will be back with any other car issues I have.