The whole process, setting up the test drive to dealing with my saleslady, Dawnese (I hope I…read morespelled her name correctly), and the loan process with Andrea, was so easy and I actually enjoyed buying the car. I've gone with friends to dealerships and the haggling was not something I wanted to go through. Even those I did not deal with directly were all polite and nice. I am thrilled to have my dream car now. Thank you CarMax!

the worst car purchasing experience!! do not gives these people your business!…read more first adam the manager became belligerent when i asked for a second smart key. who buys anything w/ only one key? both front tires were bald the touch up paint came off exposing rust once i started washing the car the alarm wouldn't go off until i disconnected the battery carmax couldn't diagnose the problem so it was sent to an acura dealership acura couldn't open the doors and had to hire a locksmith. the car was in service for five weeks!!!! the best their corporate office would do is extend the warranty for a few weeks after telling me they would buy the car back. they are absolutely the worst company. i thought no one could beat verizon. i was wrong

I just bought a car from Frank Ellison at Winner Autoworld, and I would recommend him to everyone…read morethat wants an honest car salesman. I know, almost an Oymoron! But Frank was truthful, didn't harass, and waited for me to call him to work out a price that I was willing to pay. I came up a few, he came down a few. It was my best experience yet from an auto dealer. Go see Frank

After hearing the commercials on the radio all the time and needing a new vehicle, we decided to…read morevisit Apple Auto. Dan M. was our salesperson and he was great to deal with from the test drive to the purchase. Just had our first oil change & tire rotation done and the service department was also wonderful to deal with.

Amazing Employees! Buying my first car from Apple Auto of Elkton was a real dream come true! Mr…read more Rhen Keen and his "A" Team went above and beyond to sell me the perfect car!! They paid meticulous attention to detail and explained what my purchase entailed especially the after sales perks and rewards! Courtesy, respect and openness were just but a few of what I can describe during my experience. I felt their passion in making me satisfied and special. I shall strongly recommend Apple Auto Dealers at Elkton Maryland, USA, to all prospective persons interested in all auto related business. I AM A VERY SATISFIED CUSTOMER! May their business prosper always!

I was in for my 6 month maintenance and everyone was very professional and helpful. Amber was my…read moreperson and she was very good at explaining things to me. I like the fact that they have wifi while you wait and a place to plug in to charge your device. Hospitality beverages is a plus!

I first went to Newark Toyota in 2023 to have my catalytic converters replaced, after they were…read morestolen. Toyota charged me over $3000 for replacing the two stolen catalytic converters! Then in the spring of 2026 I started to have symptoms indicative of one of the converters failing. I took my vehicle to Toyota and discuss the issue with the service advisor Jason Curley, in early July of 2026. He instantly told me that Toyota only warranties are catalytic converters for one year, which is absurd for a catalytic converter or any emissions related part. He also tried to pass the buck by saying "" that's a Toyota policy "" finally, he scheduled my vehicle for inspection to see if the catalytic converter was in fact, failing I arrived at my appointment and while they were inspecting my vehicle for an hour and a half, I was eventually told that Indeed one of the catalytic converters was failing. I was told that I would be contacted within the next couple days, by Jason Curley after he attempted to contact Toyota to see if they would provide a good faith replacement. I did not hear from Jason Curley for over three weeks! When I finally did, he left a voicemail stating that he contacted Toyota and they weren't gonna do anything about it, because it was out of their warranty. I contacted Toyota corporation who when requesting a review regarding this matter for good faith replacement told me "" we will not do a review because your vehicle is too old "" I would not recommend anyone obtain service through Newark Toyota, in the future, and be aware that Toyota's parts warranties are awful! They also seem unwilling deviate from anything regardless of situation! I will be escalating this matter to further authorities for resolution..

If you read the reviews, you will see; 11 months ago when I first got the car, I tried to resolve…read morethe issue with the problems with a car I purchased from this dealership. NOW, the car states " Service brake assist". I tried to purchase a different car, because I knew something was wrong, I was told to late 2 days had only passed from the purchase date. what happen to decent human concern for someone. I need a car to make a living! I can only think that because I am a WOMAN I get sold anything. The world is in disarray and I try to have the things I can control at peace, to some point. I am writing this review so that if my brakes stop working or antilock decides it doesn't want to work. My grandchildren and children will have a reference point. RUN!

Was quoted a Price of $26000 for an Edge on Saturday. Showed up on Monday Morning with the money…read more Told me price is back to $26976. Never said Saturday's price was a one-time deal. Just your Typical Lying Dealer. Update. Talked to another "manager" and he said $26800. Salesman called me later and said I could Finance it. It's a matter of Principle now. The last price I was told on Saturday was $26k out the door. Everything included. Never told this was a one-time deal, like a Shyster Siding Salesman. We worked all weekend to find the money. Be a man. Honor your price. PS Take the sign in the bathroom down that says we are not letting you leave if you won't give us a 5 star rating. Well they called me a couple days ago and asked what it would take to make me change my review. I told the "Sell me the car at the price you told me. $26000" When I saw the car it was on the lot for at least 74 days. They start with a high price, like $33,600 and discount it weekly until it gets close to what they wany. Then they reset it again if it doesn't sell another $3k so they can show a discount again. They kind of game you'd expect from the corner "Shyster" car lot.

Made an appointment a week in advance for a transmission issue. I also followed up the day before…read more Everything was set. Got there by 8 AM like we agreed on. The shop guy then said he didn't have time to work on my car. They hadn't started work on any other cars yet. I said why take an appointment you can't keep. What a joke this place is!! They can't even keep their appointments.

Great service been going there over nine years great Mech the best that I ever come across they…read moreknow what they are doing

Uses for service for my Chevy bought in another state. They were responsive and provided loaner car…read morewhen part was back ordered s

Instead of typing out my review, let me just share the note that I sent to General Motors about my…read morerecent visit to Williams Chevrolet (10/8/21) Last Friday my wife and I visited the dealership and looked at a 2013 Equinox. We liked the vehicle, but weren't in full agreement about the price they wanted to give us on our trade of the 2018 Trax LT we own. So in the past five days since last Friday, James Robinson (the salesman) and I have been going back and forth via email trying to meet somewhere neutral on the trade value of our Trax. The price they were offering is significantly lower than the Kelly Blue Book value we found on the KBB website. When we described the Trax on the KBB site in "good" condition, the trade value range was $13,945 - $15,630. When we described the Trax in "very good" condition, the trade value range was $14,420 - $16,132. We showed these numbers to the salesman, but the best they were willing to give us was $13,500. Our Trax is in PERFECT condition, inside and out. No crashes, no accidents, nothing. The interior is immaculate. The only thing they found negative about it was the front tires needed to be replaced. And James said it was going to cost FIVE HUNDRED DOLLARS to recondition it for showing on the lot. But I still couldn't understand why they were trying to low-ball us on the trade value so badly. But today, we decided we liked the 2013 Equinox at Williams Used Cars so much, we were going to accept their low offer on our Trax of $13,500. Because my wife REALLY liked it after the test drive. And I have the offer saved in my email, which serves as a binding contract of what Williams was willing to offer. This morning James emailed me and wanted to know if I would accept their offer for our Trax of $13,500 since his manager refused to give us anything near the book value. At exactly 3:43pm today (Wednesday), James Robinson and I spoke on the phone and I told him we would accept his offer, and buy the Equinox tonight. I told him I would be there around 5:30pm. Then at exactly 4:43 (one hour later) he called me and told me "no need to come in tonight, we just sold the Equinox to someone else." At this point, my wife and I were furious and we went to the dealership to speak with the manager there. His name is Chris, and he told me he wasn't aware that we were coming down there at 5:30pm. So I guess the salesman didn't tell him a car was going to be sold within the hour. I asked him how a business can promise someone a sale, after five days of negotiating the price, and then a half hour before the sale, cancel it and take the car right from underneath us. He told me "I made a judgement call, and took the money." (his exact words) Meaning, even though they knew we were on our way there, they sold it to someone else. I then said he needs to find us something comparable, at similar pricing and similar options. And he said "I can't find another vehicle like that" - I asked him to check the network online to find something there, and got the same response "There's nothing around with the options that car had at that price" So here we are, getting absolutely lousy service from TWO different Chevrolet dealerships. Williams Chevrolet NEW car sales is one place we stopped at back in 2018 when we bought our Trax from Bob Bell. The woman we dealt with back then at Williams was snooty, and unwilling to help us with our questions. We showed her the online sale price that Bob Bell was offering on a 2018 Trax LT and she said there was no way they could sell one for that price. She tried to put us in a stripped down Trax LS for the same price Bob Bell was advertising a Trax LT. So we left Williams New Cars then and decided we'd never go back there again. But most importantly, please do not believe the story that Chris (Williams used car manager) will tell you that there was some confusion whether we were going to buy a car today or not. That is how he tried to explain his way out of it tonight. THERE WAS NO CONFUSION on our end, based on what the salesman told me on the phone. At 3:43 today, I told James Robinson we would be there TONIGHT to buy that 2013 Equinox. James Robinson told me over the phone "Okay, I will see you tonight" and then they sold it to somebody else. That is the bottom line. The price haggling over the trade had already concluded. I told James we would accept their LOW offer of $13,500 because my wife liked the car that much! I could tell he had already rehearsed his response to us, saying "ohh well you said you wanted to look at another car, and didn't like our trade offer" - That is BS. I told James Robinson we would be there at 5:30 to buy the Equinox, and he said OKAY. I asked Chris before I left tonight, what sort of online reviews and feedback does he think they deserve, after how they treated a customer today-- And he replied "I can't control what kind of reviews you leave online" Giving them ONE star is being too nice.

I would give 0 stars if I could. I'm very disappointed with my mom's experience at Enterprise Car…read moreSales in Newark. She purchased a vehicle here that turned out to have a bent axle and a failing transmission before she could even make the first payment. A major issue like that should have been disclosed or caught before selling the car, especially to someone who trusted the dealership to provide a safe and reliable vehicle. We expected honesty and transparency, but instead we ended up with unexpected repairs and stress. Please be cautious if you decide to buy from this dealership, and make sure to have any vehicle thoroughly checked before finalizing a purchase.

I would give them 0 stars if i could, my mom purchased a car from them about 3 months ago and the…read morecar wasn't right at all with in the first week we could tell something was wrong, my 8 year old son and my mom's safety was in jeopardy when the car just slammed on the brakes out of nowhere while they were on a railroad track she call them with concerns about the safety of the vehicle and they just brushed her off and didn't care, do not get a car from them !

Received notice recently that this review was "flagged" as possibly being the wrong dealership. It…read morewas not, I meant every word I said and this experience was with this particular dealership located in Newark, DE. I'm going to assume that complaint came from them. Here's a text exchange from their dealer, in the spirit of transparency.

I honestly can't believe the experience I just had with Chris in the service department at Martin…read moreHonda in Newark. Let me be very clear--this is a HONDA dealership. The brand built its reputation on reliability, longevity, and cars that last forever... and yet I was basically turned away for having a Honda that has actually stood the test of time. I called in to schedule a simple tune-up for my 1995 Prelude--nothing crazy, nothing out of the ordinary--and before I could even really get into it, Chris hit me with a rude, dismissive tone and told me they "don't work on cars that old." Excuse me? Since when does a Honda dealership refuse to service a Honda... for being a Honda that lasted 30 years? That's literally what the brand prides itself on. There was zero effort to help, no suggestions, no alternatives--just a flat-out no, delivered with an attitude that made it feel like I was wasting his time for even calling. It wasn't just unhelpful, it was flat-out disrespectful. What makes this even worse is how quickly that excuse fell apart. I called Union Park Honda right after, and without hesitation they scheduled me for an appointment this Thursday. No attitude, no excuses--just actual customer service like you'd expect from a dealership representing the Honda name. So let's be real: this isn't about the car being "too old." It's about poor service, lack of professionalism, and someone who clearly doesn't care about the brand they represent or the customers calling in. If this is how Martin Honda treats loyal Honda owners--especially ones keeping these cars on the road decades later--that says everything you need to know. I won't be calling back, and I definitely wouldn't recommend anyone else waste their time either.

sherry and Luke were 100% AMAZING !! My sister and I went to 14 dealerships looking everywhere for…read morehelp for me i had a certain amount in CASH and every dealership looked at me like i was dumb for only having 9grand. As a low-income family 9 grand is alot more than others and Sherry worked w me and helped me obtain the best choice for my family. I enjoyed the honesty of Judge Auto we are buying a truck in 3 weeks from them again

Even though I couldnt decide, I was treated with so much care and attention to my wants and needs…read more Luke was my salesman and he is very helpful, and patient. This Dealership will see me again for my business for sure.