I am a proud returning customer! My last 3 vehicles has been purchased with KJ Autos. If anyone is…read morein need of reliable transportation i HIGHLY recommend this business. The owner KJ is very personable. If you don't understand something he will break it down in less technical terms. He doesn't make you feel pressured to purchase from him. I can tell he truly takes pride in the quality of his work & customer experiences. For that, he has a customer for life! Thank you KJ Autos!!

Terrible customer service. Super rude, I can't believe they are still in business. Whoever is…read moreanswering the phone is just unkind, unprofessional. Unbelievable experience. Run for your life.

I spoke with Paul about the parts for the Audi A4 B7 on October 14. I needed a silver passenger…read morefender, hood, and bumper that were in stock at the time of our conversation. We agreed on the price. Paul assured me that I can pick up the parts on October 15 (I live in Baltimore and we spoke in the evening on October 14, so I couldn't pick up the parts at the same day for obvious reasons). He even wrote down name and phone number. I confirmed that I will arrive at noon on October 15 to pick up the parts. As promised, I arrived to the autoparts store at 1.30 pm on October 15. I was told that the parts that have been booked for me were sold to another customer earlier that morning. I spent 4 hours driving to the store, $70 for gas and tolls, and it's all for nothing, only because Paul can't keep his promises. I wouldn't recommend this auto parts store to anybody. Thank you, Paul! Good business!

After hearing the commercials on the radio all the time and needing a new vehicle, we decided to…read morevisit Apple Auto. Dan M. was our salesperson and he was great to deal with from the test drive to the purchase. Just had our first oil change & tire rotation done and the service department was also wonderful to deal with.

Amazing Employees! Buying my first car from Apple Auto of Elkton was a real dream come true! Mr…read more Rhen Keen and his "A" Team went above and beyond to sell me the perfect car!! They paid meticulous attention to detail and explained what my purchase entailed especially the after sales perks and rewards! Courtesy, respect and openness were just but a few of what I can describe during my experience. I felt their passion in making me satisfied and special. I shall strongly recommend Apple Auto Dealers at Elkton Maryland, USA, to all prospective persons interested in all auto related business. I AM A VERY SATISFIED CUSTOMER! May their business prosper always!

TERRIBLE SERVICE EXPERIENCE! I was told by a reputable auto service center that I needed a primary…read morecontrol module updated or replaced and had to go to the dealer because only the dealer could program a PCM. The reputable car repair shop diagnosed the issue and explained the solution. I provided Hertrich the diagnostic paperwork with the codes, the Dodge Ram service bulletin that described the problem and how to diagnose it and the technicians notes with the corresponding voltage readings. Service manager looked at everything and told me not to leave it because he didn't want to "lead" his technician toward a particular problem. He also said in his experience, it was the oil pump. I told him I wasn't paying for another diagnostic if it was the PCM because I already paid for that once and if it were something else then okay. It was the PCM exactly as I had been told by the reputable service center. When I picked up the truck, I asked why I was being charged $200 for another diagnostic when I had provided the diagnostic report, the service bulletin and the voltage readings confirming the PCM as the problem. He said, "W don't accept outside diagnostics." He refused to deduct the $200 diagnostic which consists of hooking up a computer to a plug and waiting 90 seconds for the reading. I had stopped servicing my truck there several years ago but had no choice since they are the only Ram dealer in town. DO NOT BUY OR SERVICE HERE!

Let's face it no one enjoys the process of buying a car, or at least not typically…read more I decided to change vehicles to a new to me one that Hertrich had at their dealership. The process could not have been more straightforward, from initial contact through getting my new keys, etc. Every step of the way, the communication was clear, concise, and without "gotcha" words. Everything was simply clean and done with smiles on both sides. Financing was actually impressive as I was told that the rate I had been quoted from my initial financial group was going to be .75 higher than what they were able to find for me. Winning!! The car was detailed perfectly, so much so I questioned if it had ever been used. The salesperson (Luke) was very friendly and professional at every step of the process. JoBeth made sure everything was as smooth as glass. Give them a call if you are in the market.

sherry and Luke were 100% AMAZING !! My sister and I went to 14 dealerships looking everywhere for…read morehelp for me i had a certain amount in CASH and every dealership looked at me like i was dumb for only having 9grand. As a low-income family 9 grand is alot more than others and Sherry worked w me and helped me obtain the best choice for my family. I enjoyed the honesty of Judge Auto we are buying a truck in 3 weeks from them again

Even though I couldnt decide, I was treated with so much care and attention to my wants and needs…read more Luke was my salesman and he is very helpful, and patient. This Dealership will see me again for my business for sure.

Uses for service for my Chevy bought in another state. They were responsive and provided loaner car…read morewhen part was back ordered s

Instead of typing out my review, let me just share the note that I sent to General Motors about my…read morerecent visit to Williams Chevrolet (10/8/21) Last Friday my wife and I visited the dealership and looked at a 2013 Equinox. We liked the vehicle, but weren't in full agreement about the price they wanted to give us on our trade of the 2018 Trax LT we own. So in the past five days since last Friday, James Robinson (the salesman) and I have been going back and forth via email trying to meet somewhere neutral on the trade value of our Trax. The price they were offering is significantly lower than the Kelly Blue Book value we found on the KBB website. When we described the Trax on the KBB site in "good" condition, the trade value range was $13,945 - $15,630. When we described the Trax in "very good" condition, the trade value range was $14,420 - $16,132. We showed these numbers to the salesman, but the best they were willing to give us was $13,500. Our Trax is in PERFECT condition, inside and out. No crashes, no accidents, nothing. The interior is immaculate. The only thing they found negative about it was the front tires needed to be replaced. And James said it was going to cost FIVE HUNDRED DOLLARS to recondition it for showing on the lot. But I still couldn't understand why they were trying to low-ball us on the trade value so badly. But today, we decided we liked the 2013 Equinox at Williams Used Cars so much, we were going to accept their low offer on our Trax of $13,500. Because my wife REALLY liked it after the test drive. And I have the offer saved in my email, which serves as a binding contract of what Williams was willing to offer. This morning James emailed me and wanted to know if I would accept their offer for our Trax of $13,500 since his manager refused to give us anything near the book value. At exactly 3:43pm today (Wednesday), James Robinson and I spoke on the phone and I told him we would accept his offer, and buy the Equinox tonight. I told him I would be there around 5:30pm. Then at exactly 4:43 (one hour later) he called me and told me "no need to come in tonight, we just sold the Equinox to someone else." At this point, my wife and I were furious and we went to the dealership to speak with the manager there. His name is Chris, and he told me he wasn't aware that we were coming down there at 5:30pm. So I guess the salesman didn't tell him a car was going to be sold within the hour. I asked him how a business can promise someone a sale, after five days of negotiating the price, and then a half hour before the sale, cancel it and take the car right from underneath us. He told me "I made a judgement call, and took the money." (his exact words) Meaning, even though they knew we were on our way there, they sold it to someone else. I then said he needs to find us something comparable, at similar pricing and similar options. And he said "I can't find another vehicle like that" - I asked him to check the network online to find something there, and got the same response "There's nothing around with the options that car had at that price" So here we are, getting absolutely lousy service from TWO different Chevrolet dealerships. Williams Chevrolet NEW car sales is one place we stopped at back in 2018 when we bought our Trax from Bob Bell. The woman we dealt with back then at Williams was snooty, and unwilling to help us with our questions. We showed her the online sale price that Bob Bell was offering on a 2018 Trax LT and she said there was no way they could sell one for that price. She tried to put us in a stripped down Trax LS for the same price Bob Bell was advertising a Trax LT. So we left Williams New Cars then and decided we'd never go back there again. But most importantly, please do not believe the story that Chris (Williams used car manager) will tell you that there was some confusion whether we were going to buy a car today or not. That is how he tried to explain his way out of it tonight. THERE WAS NO CONFUSION on our end, based on what the salesman told me on the phone. At 3:43 today, I told James Robinson we would be there TONIGHT to buy that 2013 Equinox. James Robinson told me over the phone "Okay, I will see you tonight" and then they sold it to somebody else. That is the bottom line. The price haggling over the trade had already concluded. I told James we would accept their LOW offer of $13,500 because my wife liked the car that much! I could tell he had already rehearsed his response to us, saying "ohh well you said you wanted to look at another car, and didn't like our trade offer" - That is BS. I told James Robinson we would be there at 5:30 to buy the Equinox, and he said OKAY. I asked Chris before I left tonight, what sort of online reviews and feedback does he think they deserve, after how they treated a customer today-- And he replied "I can't control what kind of reviews you leave online" Giving them ONE star is being too nice.

When I say I PRAY MR JERRY JONES, his FAMILY and the STAFF have endless BLESSINGS, PROTECTION,…read morePROSPERITY and MORE. They helped me Beyond expectations, never gave up on trying to help me, and didn't pressure me. I went through haitessss trying to get a vehicle from other locations. One shop tried to give me a vehicle that began to shake every time I reached 45 mph, then gave me a different vehicle that was missing the driver's seatbelt. I came to this location and I KNOW God placed these humans, in my life and most importantly my children's lives. Mr. Jones worked day in and day out to find the right vehicle for me, his staff worked endlessly helping me get approved for a vehicle and THEY BLESSED my babies and me with en EXTREMELY SAFE, RELIABLE, DEPENDABLE, BEAUTIFUL vehicle. He made the atmosphere immensely stress free, continuously made sure to keep a smile on my face and my mind off of stressing, was relatable and I honest to God feel like this man and the STAFf are ANGELS. I held it together pretty good up until closing, but once I pulled off the Lot please BELIEVE I CRIED FROM THE GUT and SOUL THANKFUL TEARS. This company Deserves the Business of The Year Award. You really don't understand how much you have helped me with keeping my babies safe and I will FOREVER BE GRATEFUL and THANKFUl for this man and his companies patience. Their HEARTS are Out of this World. They CARE about their customers and we're more than just customers to them. Please use their services. This is more than a company, and and these Humans Deserve the World and More. Thank you so MUCH for being the amazing people you ARE especially in this time and day we live in. Thank you for never giving up on me, and thank you for putting my babies First. And thank you for blessing my family and myself. and I pray that YOU ARE ALL PROTECTED and CARED for the SAME WAY you made sure to protect and care for my children and myself. I love my vehicle, will absolutely be making early payments with extra and I recommend EVERYONE to come to this location. He went above and beyond and sang HAPPY BIRTHDAY to me, texted it to me, and made sure my children and I have safe transportation for our everyday lives. Words can't describe how much I pray they ALL continue to have amazing, safe, peaceful, unstressful year. Thank you for EVERYTHING Mr. Jones and team

This dealership is by far a joy to deal with, they are all so friendly and accommodating. Jerry and…read morehis team go above and beyond for their customers and have excellent customer service!!!

They should be called undependable. They use deceptive practices. The owner's wife who was our…read moresaleswomen lied. She told us that if there was anything wrong with the car in the first 1,000 miles, they would fix it. She left out drive train only and only at 50 percent. The engine light came on a couple of days after we bought the car, and they are denying any responsibility. We are having to pay out over $2k for repairs. They also didn't tell us they were charging us an extra $300 for processing title work.

Very quick service. We weren't there for hours waiting to be approved etc...both of the employees…read moremade sure we comfortable with the purchase. The vehicle was in immaculate condition. They didn't oversell us or undersell us. I gave a 4 star Bc we had to return the next day for something minor that was overlooked and fixed immediately. They even dropped the amount just so we could drive out in the vehicle we came to purchase. We saw the truck online 1day and said "this is what we want"and we drove about 40 minutes to drive off the lot with it. Happy camper.

The guys stand behind what they sell, prices are great. They offer inspections too. A long time…read morefamily business.

My husband and I have been taking all 3 of our vehicles to Ac Auto for the past 4 years and have…read morenever had a bad experience. We have had inspections, extensive work done to our van and a few minor things to our car. They have always been honest, and when they came to a problem that they really didn't have mastered they referred us to someone who was, and even they were awesome. So overall I would say I truly hated even the thought of having to get our cars worked on, but they have made my experience's a pleasure.