Dave at New Castle Motors was amazing. He got me in a car the same day I walked in for my…read moreappointment. Allison was great as well. She was very responsive via email and walked me through exactly what paperwork was needed to get me approved and into a car.

WORST CAR BUYING EXPERIENCE EVER!!!!!!!!!!!! DO NOT CHANCE GETTING A CAR FROM THESE SCAM…read moreARTISTS!!!!!!!!!!!!!! I bough my 2015 Ford Explorer 3 months ago from Larry. Who by the way has crap customer service and thinks that its okay to raise his voice at his customers. So me and my husband bought the car and told him we needed to get it registered in MD where we live. He said that they would be able to do that with no problem. They give us a 3 month temp tag which I though was weird but they said was normal in DE. So I double checked and asked him they where going to mail us our permanent tags or would we have to come pick them up and Larry was very clear that he would mail them to us. Then when our 3 month temp tag expires we call them and speak with Larry and he says that he never said he would mail our tags to us and that we had to take the car to get a MD state inspection. Fast forward we go get the inspection done the next day and the car fails inspection for multiple reasons. The back tires both need to be replaced as one had whole plug to close to the tire wall to be a good fix and the other tire had cracks that stretched all the way to the tire wall. The driver-side outer tie rod had excessive movement and inner tie rod boot is damaged with the clamp lodged inside the pinion. Both mufflers have rot holes in them and its leaking break fluid. Now there where other things wrong like the battery was bad, rear axel seals have been leaking for a while. So I call Larry and I'm pissed. He says well your cars out of warranty there's nothing I can do about it. So now I'm paying out of pocket $3400 just to get the car to pass a state inspection and I'll be having our military lawyers take them to court. This is was just crazy. Larry and the rest of the store knew what kind of shape the car was in and sold it anyway. THE WORST KIND OF PEOPLE. WILL NEVER BUY FROM THEM AGAIN!!!!!!!!!!! DONT WASTE YOUR MONEY!!!!

I am a proud returning customer! My last 3 vehicles has been purchased with KJ Autos. If anyone is…read morein need of reliable transportation i HIGHLY recommend this business. The owner KJ is very personable. If you don't understand something he will break it down in less technical terms. He doesn't make you feel pressured to purchase from him. I can tell he truly takes pride in the quality of his work & customer experiences. For that, he has a customer for life! Thank you KJ Autos!!

The guys stand behind what they sell, prices are great. They offer inspections too. A long time…read morefamily business.

My husband and I have been taking all 3 of our vehicles to Ac Auto for the past 4 years and have…read morenever had a bad experience. We have had inspections, extensive work done to our van and a few minor things to our car. They have always been honest, and when they came to a problem that they really didn't have mastered they referred us to someone who was, and even they were awesome. So overall I would say I truly hated even the thought of having to get our cars worked on, but they have made my experience's a pleasure.

Purchased a car with them, no pressure and it's a solid car. (Toyota) Test drive went well, they…read morehandled the paperwork, temp tags, etc. and had the plates arrive from the MVA in the mail. A smooth transaction, and we've had the car for a couple of months now. If they are carrying a car you're interested in, they are worth the trip.

Purchased a car through their Vehicle Donation Program and have had nothing but issues with this…read morecar that allegedly passed MD State Inspection by another good ole boy auto shop in town. Within a week of purchase, the radiator blew, major oil leaks, and within 6 months of purchase, blown head gaskets. Trying to sell this vehicle now and being told by another mechanic that this car should never have passed inspection due to exhaust and other tire rode issues. Please do not purchase a car from this mechanic shop. Save your money and go to a shop that knows what they are doing and hires real mechanics and no young kids from the STEM program to work on customer's vehicles. I feel like I was sold a lemon from the start. Totally frustrated with the place.

I had another awesome experience at my favorite Hyundai dealer in Delaware and Alex Nichols took…read moregood care of me and he was straight to the point. He is the man to work for and he gave me a vehicle tour of the 2026 palisade calligraphy abyss black and I'll definitely go back again and work with him.

Stephen was extremely rude and made buying a vehicle extremely difficult. Almost sounded like he…read moredidn't want to make a sale. Never had a salesperson be that rude to me during a first conversation. Closing on an ioniq with another dealership today. Missed an easy sale.

What a great experience! I had @ JAMIE'S AUTO REPAIR so it's 85°-90° out all week long and of…read morecourse my Hummer H2 air condition breaks‍ ... being handicap and having severe breathing issues... This created what I consider a Emergency repair situation. A friend of mine recommended I take it to Jamies Auto Repair I called spoke to Jamie he scheduled an appointment at my earliest convenience The day of my appointment I show up the technician brought my vehicle immediately into the shop and in a little over a hour they had my air-conditioning repaired blowing ICE COLD again He even took the time to repair a defective door handle that I Have been having trouble with when I got my bill It was about half of what I was expecting to pay... And probably 1/3 of the money it would have been if I had taken it to the local dealership Needless to say JAMIE'S AUTO REPAIR Will be getting all of my business in the future for all my car and truck repair needs So if you want Fast Friendly Quality Service at a great price$ Go to JAMIE'S AUTO REPAIR

Avoid!! Charged $150 after going in with the engine light on, codes provided,and explanation of the…read moreissues. Was told nothing was wrong and charged that amount to "clear the codes". Currently sitting with my car, with engine light back on and same codes, at a different shop. Was told the reason the light kept coming on was bc the codes weren't cleared "professionally".

I had an awesome experience with Dealcom Dom he was straight forward and he helped me out and he…read moretook me on the qx65 tour. Thank you hertrich of Newark

You can't give a quote over the phone. I'm not a child or stupid. If a separate Nissan service…read moredepartment in a different state told me I need to get a part replaced why is it so hard to find a quote for the part and labor? I'm not paying twice just to hear the same thing. If you need to call your sister dealership to confirm what they told me do that but don't play me for dumb so you can get me in the door quick $200 diagnostic test.

They had a good selection for my budget and handles all paperwork with DMV which made the process…read moreseamless. I appreciated the good customer service and transparency.

I bought a Honda Accord from here four days later the starter went out. I had to get it towed at my…read moreown cost back to the dealership to have that fixed then maybe 2 to 4 days later all the warning lights came on the check engine, ABS brakes, etc. etc. so I took it back to the shop. They have it for a week and still can't figure out what's wrong first they told me it was the ABS module now they're telling me it's a sensor that's messing everything up and on top of that before I took it back. I got an oil change in my mechanic who I've been going to years told me there's also an oil leak. they act like I shouldn't have attitude or be a little edgy after giving them $3000 and haven't got three consecutive weeks of driving out of this car. They was all happy go lucky to take my money and it's a problem to fix the disaster that they do research and bring a mechanic is my best advice I can give other than just find another place. There's three right next-door you can go to. This post probably is not going to help me out much with them, but at this point I just probably want my money back. I'll figure out how to get to and from work until I get a different vehicle. Customer service is horrible here if you have any issues with your car.