Starting from initial contact to the finished product, GreenTop representatives and employees were most communicative, proactive, informative, very hard working and eager to please customer. In 2024, post-covid era this sort of service and hard work are simply rare. These guys do an amazing job at a great price. We are so happy we picked GreenTop for our ductless system install! read more

No regrets with Greentop. They had the best price and the quality of their execution was very high. We installed 4 mini-splits and the install was fast, thoughtful and very clean. The one hiccup was scheduling- they didn't communicate very clearly that it was going to be a 2-day job, but they did what it took to hit my timelines and so it ultimately was a non-issue. The crew was beyond professional- and if nothing else, Ukrainian, so hire them on that basis alone. But again, top notch work regardless. Would definitely recommend and hire again. read more

GREENTOP Heating - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

After researching and getting four estimates, I chose GreenTop Heating and Cooling to install four Mitsubishi mini split units in a my condo. Andres provided the estimate and support during the whole project, was a pleasure to work with and attended to all the requirements of the HOA, including delivery of the materials several days before so I could paint them to match the exterior. Vladimir, Yuri, and Alex installed the units and took care to clean up daily and work around my tenants who worked from home. They were respectful and responsive to any questions, came prepared, and even returned after completing to attend to a detail I requested. Ruslan, the owner showed a high level of professionalism in making sure everything was done on time and to my satisfaction. Without reservation, I highly recommend this company for any HVAC job and look forward to having them service these units. read more

Great craftmanship with competitive price! We installed 3 units of ductless mini split and had a good experience with the GreenTop team from initial scheduling, in-person estimate, to the day of installation. Initial scheduling is easy. I dropped them an email and heard back in hours. In-person estimate is thorough and informative. Vlad walked me through all the details of how the system can be installed and why it should be that way. We worked with the office to modify the quotes a couple of rounds (changing the specs from 4 to 3 units/ reflecting cash discounts) and their response rate is generally quite fast. On the day of installation, the team came on time and everything went smoothly. The craftmanship is neat and so far there is no complaint. Would definitely recommend GreenTop to friends and families. read more

We just had a new heat pump installed to replace our very old furnace. Everyone was very helpful, nice and professional. They whole proceed from getting the quote to having the install done was super fast and easy. I would absolutely recommend working with everyone at GreenTop. read more

Adrian and Alex put in two ductless heating units for us. They were on time, polite and I felt very safe having them in the house while I was alone. I have a rescue cat who's a runner and they took care not to let him out. They also made sure I knew they were leaving and the garage and side doors were locked when they left to get a part. Both of these gentlemen worked hard, knew their trade well, and took pride in their work. They made sure everything was level and looked good cosmetically as well as working properly. At the end of the job they patiently answered my questions and demonstrated how to do things. This company's estimate was reasonable and literally saved us thousands over the high bidder. They were understanding about rescheduling when we had a financial problem and had to delay work after the estimate. I like that this is a local company, also. The job was completed in one day. I work from home and there was no disruption at all. I could not be happier with their service and very much appreciate their hard work. Two defrosted roommates and a cozy kitty thank you very much, Green Top. Will definitely call them for routine maintenance. read more

GREENTOP Heating - Marcel enjoying the warmth of our new ductless unit - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

My (1981) furnace died on a Saturday afternoon. I knew it would be kicking the bucket anytime but still was slightly panicked when it finally heated it's last room. I went online and Greentop was one of the first names to pop up so I immediately went to the reviews. The reviews were stellar and all five star from what I could see. If there were complaints they were very small and often silly in my opinion. I hate making phone calls so I instantly loved the fact that they responded through text. And by respond I mean within a couple hours I was texting with a real human about my heating emergency. Quickly we were able to share photos of my broken dinosaur furnace, made an appointment for an estimate and they were able to fit me in the very next day for my brand new furnace. The service men were polite clean quiet and professional. Communication with everyone was prompt, clear and true to their word. While on yelp I send out 8 requests for other companies, all of them replied the next day with "I'm sorry our calendar is full" Greentop came through in all aspects and I'm so grateful! read more

GREENTOP Heating - The old Dino furnace.. RIP - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

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We had GreenTop install our mini-split system and couldn't be happier with the work or the price. They quoted us an amount that was comparable to other HVAC companies' central air quotes (generally a cheaper option) and got the work scheduled in two weeks. The technicians did a fantastic job, getting the install done in a bit over 1.5 days despite needing to run lines through my crawlspace and attic which kept the outside of the house looking neat. They were also great with my super nosy dog, who wanted to see what all fuss was about. Highly recommend! read more

Updates: What Ruslan responded was completely inaccurate. Please see the attached screenshots. As you can see, we agreed to do the job on August 12th. They showed up on 12th without permits. Of course, I would not allow them to work on the project without a permit. I never cancelled the job and made multiple attempts to reschedule. Ruslan claimed that their license expired on Tuesday 17th. But it turned out that they never had a license with Mercer Island: their license was first issued on August 18th, 2021. If you search public records, no permits were ever pulled for my job. ***They never had a license with Mercer Island until 08/18. And they attempted to do the job without a license on 08/12!*** ***Ruslan: You're still lying. If you ever paid for any permits (which you didn't) and send it to me, I'm more than happy to reimburse that for you. ***. Summary: Run away. They'll make promises that they could not keep to earn your business and once you choose to go with them (at which point, you've probably declined all other bidders), you'll realize that a lot of promises (pulling permits, having the equipment in stock, etc) simply could not be met. You either have to accept the "updated offer" or accept the fact that you've wasted a month waiting for their installation and you'll have to recontact some of the bidders that you've previously declined. Details: I decided to add AC to my existing forced air furnace heating system and contacted GreenTop for a quote. The initial meetup with Vladimir was pleasant and I quickly received bids from Ruslan. I had a few clarification questions regarding permits, brand of thermostats, energy rebates, financing options, etc, and Ruslan all responded in a very timely manner. It was not the most competitive bids I got but based on the good reviews on Yelp and the good communication with Ruslan, I decided to give GreenTop a try. But on the day of the job, things turned 180. A technician showed up without an electrical or mechanical permit. I contacted Ruslan immediately and they said Ruslan said get the permit that day. Sounds sketchy... But I decided to give it a benefit of the doubt and thought it could be an honest mistake. I was debating whether I should ask them to stop the work before acquiring the permit and I finally decided to stay on the safe side and wait for the permit to be pulled. I checked with Ruslan about permit status the next day. Ruslan did not respond to be until the next Monday, on which day he said that "We should have mechanical permit today and electrical permit tomorrow." I followed up with Ruslan the next day and only until that point, Ruslan admitted that not only had their license for the particular municipality I'm located in expired, but also the unit was not available... And they recommended me to go with another company and wasted me several weeks of time waiting... I could not imagine what would happen if I didn't ask the job to be stopped. read more

GREENTOP Heating - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

Called GreenTop on Thursday afternoon to get an estimate for a replacement for our furnace that stopped working. Andres was at our house within the hour and provided an estimate. Received an email copy of the estimate Friday morning. Replacement furnace installed and duct cleaning done by Alex, Mark, and Henadiy by Friday night. Great price and excellent/friendly customer service - including answering all of the questions I had. Wouldn't hesitate referring their services. read more

Over the years as the summer weather has gotten hotter and more unbearable, we decided we could not suffer through another year. Our house which has energy efficient windows and is fully insulated was in the high 90's inside last summer and this year we could see we were headed for more of the same. We got three bids for A/C and went with GreenTop Heating and Cooling. Everyone from start to finish was wonderful. The installers we so polite, neat, and left my home inside and out like they had never there. A/C is not cheap but it has become a necessity as important as heat, plumbing, electrical, etc... I would highly recommend GreenTop to make your home enjoyable and livable. read more

GREENTOP Heating - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

GreenTop was a pleasant and easy company to work with - I was able to get a thorough estimate, understand my options/pricing, and schedule central air installation quickly. There was one minor issue where I was asked to re-schedule the post-electrical unit hook up due to their volume of work, but I felt it was done professionally and am pleased with the final result. My technicians Ernesto and Hena were hard working and friendly, and Vlad was a pleasure to work with as well. Thank you, GreenTop for preparing us for the warm summer days ahead! read more

After the last big heatwave, I wanted to get a heat pump or AC installed. Got several quotes from some local HVAC installers to have a heat pump added to an existing gas furnace. GreenTop/ Ruslan came out with the most competitive price and were the only one able to install within 2-3 weeks. Most of the other contractors were almost 2 months out. On top of that, the other companies were trying to up sale me a new furnace or extra services. Ruslan was straight to the point and only offered what I asked for. The install itself took a few days; first day was to drop off the equipment and do the initial hook up of the coil to the furnace, run the lines, and install the outdoor unit. Second day was for the electrician to come out and install a new circuit to the box and that to the pump. The other Ruslan came out to finish up. The guys were very tidy and efficient throughout the whole process. So far so good and I'm staying cool in the house while it's 90+ degrees outside. Still waiting on the permit and inspection. read more

Greentop has been awesome to work with. Their price was competitive, they were timely, really good at problem solving ant the quality is top of the line professional. I would recommend them without hesitation. read more

Greentop did a fantastic job installing a heat pump for me. When spending this kind of money, it is important to have someone to talk with who isn't dismissive, and Andres delivered. He was my estimator and helped throughout the process with scheduling, getting Manual J calculations (which John put together), ensuring everything got done, and addressing my various concerns. Vovchik and Sergey, the technicians, did a great job installing everything: they put the compressor outside right where I wanted, cleaned up after themselves, and routed all the electrical and piping cleanly. The inspectors signed off on the work in about 5 minutes, which is a good sign. Greentop even came out to fix a rattle in the furnace / ducting, and again to confirm heat pump vs auxiliary heat operation, both with no charge after install. Greentop treated me with respect throughout the process (sadly not too common when contractors work with women) and I'd absolutely recommend them again. read more

I wanted to get an A/C installed for my parents in Kirkland...but I live in Spokane. Vlad and Ruslin helped with every step of the process so I didn't have to stress over anything. Everyone that worked on the project was professional and kind to my older parents...patiently answered all questions...and helped them fully understand how to operate the new system. Now, when the temps rise, I no longer have to worry about my folks. Thanks guys!! read more

Greentop recently completed a complex job for us and I feel I must leave this review to help anyone else who's deciding whether to hire them for something complicated. They did a fabulous job and we are very pleased. In 2010, we gut renovated our home but left the oil furnace in place at the time. This year we finally got around to replacing it with a heat pump, motivated by the hot summers we've been having, the new Seattle heating oil tax, and to be more green/efficient. So, the scope of the job was to replace the oil furnace with a 36k BTU Mitsubishi air handler and 36k Mitsubishi Hyperheat heat pump (using our existing ductwork), to add floor ducting from our addition's crawl space with a Mitsubishi ducted air handler, and adding a Mitsubishi 9k MSZ-FS09 wall mini split to another room. The latter two systems share a second heat pump, 24k Mitsubishi Hyperheat. Three different types of systems, working within finished rooms, running electrical and refrigerant lines from literally one side of the house to the other. Adding to the complexity, the exterior of our house has some architecture that makes running the line set raceway challenging, at least to do it most discreetly. There were other guys on our job who I'm sure did good work, but to me Alex and Volodymyr were the most visible and the stars of our job. The electricians who I believe were subs were also excellent. Alex was on the job all 4 days, making our air handler and mechanical room functional and tidy. He worked tirelessly in the crawlspace running back and forth to locate floor vent placement. It took several workers to get the line set around the bend from the mechanical room and up into a finished ceiling, but they did it, and now we only have to slightly extend a soffit to enclose the lines. And Volodymyr was a wizard with the line set raceway from the second story wall unit, following my diagram to a T. And he also did a super tidy and impressive job placing the two heat pumps in our side yard (see photos), and nailed the placement of the wall unit, where we have unusual cladding on the exterior. The electrical inspector said everything looked great, as did the mechanical inspector. Greentop only had to come back and add some sealant to the plenum box, which they did immediately, within a couple of hours of calling. Greentop had all the best Mitsubishi equipment we asked for, and they had it on hand in their warehouse. They covered the finished floors where they worked, and took off their shoes when they came upstairs. Our dogs loved them. :) They were super professional in their work with the air handler drain pan, auto shut off, tying both the air handler and our existing HRV drip line into a new condensate pump, using Honeywell box filters and more. Not necessarily itemized in our estimate, but you can tell they want to do things the right way and did not skimp. We've already used both heating and cooling and they systems work perfectly. We highly recommend Greentop! read more

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I live in Issaquah, WA and recently had three ductless split air conditioners installed in my town house. I rarely write reviews, but I wanted to highlight the above average customer service we got from our technician named Adrian. The job took two days to complete and Adrian was punctual, had excellent communication, and went above and beyond to instal the outside covers ( which housed the AC wire/tubes). He arrived on time on both days and was an efficient worker through the entirety of the job. As a homeowner I liked that he explained how it was going when I poked my head out between my work meetings. When he was finished he made sure to go over how the units worked, gave my wife and I some helpful tips + reminders and tested each unit to make sure everything was working and to my liking. Lastly, Adrian quickly realized that if he ran the AC tubes/wire through my attic for my third floor unit, he wouldn't have to run them through the outside (making the installation look cleaner from the outside--which both I and my HOA were happy with). Thank you Adrian for your hard work and your expertise, we would recommend GreenTop Heating and Cooling to anyone because of you! As and added bonus he also is able to speak Spanish. ¡Gracias Adrian! read more

GreenTop did a great job with a 2nd floor mini-split install at my house. Super easy to get a competitive estimate and the team was punctual, knowledgeable, efficient, and did great work. Talk to Vlad about your needs - he is awesome! Highly recommend going with GreenTop read more

I had a good response from Greentop when I asked for an estimate on a home heat pump. A technician came by to evaluate the conversion a month ago and promised an estimate in a couple of days. Since then, no response. I contacted Greentop and was told the technician I saw had to talk to the chief technician, and they would get back to me. No response since then. For some reason, I have to assume, this company doesn't want to do business with me, and is stonewalling. I am barely inside their posted service region, so that may have something to do with it. Not a pleasant experience. Paul D read more

I highly recommend GreenTop for all HVAC and heatpump work. They provided service for my home twice: fixing our heat pump and relocating our HVAC/installing a new register. Both times they were fast, professional, clean and very knowledgeable. Their prices were very reasonable as well. Before hiring them to fix our heatpump, we were told by another HVAC company that we had a refrigerant leak which would cost a lot of $$$$$ to fix. When the GreenTopt technician came, it turned out there was no leak, and they were able to diagnose and fix it within the diagnostic time and without any additional charges. When helping us with relocating our HVAC and installing a new register, the technicians (Alex and Sergei) were very seasoned and experienced. They did an efficient and clean job, giving us peace of mind that the work was done well, and now we have much more spacious basement ceiling space with the HVAC out of the way. Thank you so much for the hard work! read more

Unfortunately, we had a lot of miscommunications with GreenTop about scheduling and about what the actual problem was with our heater, and their supposed repair unfortunately only fixed our heater for a few days. Fortunately, they did provide us a full refund for the ineffective fix. read more

Our 20-year old furnace had a cracked heat exchanger and needed to be replaced. GreenTop came out on Friday afternoon to give a quote along with other companies. GreenTop was the most affordable and able to install the next day. We also had them replace our water heater since it was leaking. I was texting with the estimator into Friday evening, and the install crew showed up at 9am on Sat to replace both the furnace and water heater. They removed their shoes, set down mats to protect the carpet, and cleaned up after they were done. Great customer experience. read more

I had a previous great experience with Greentop with installation of a mini split system. Working great for our heating and cooling needs. Cost efficient as well. I had a recent issue with trying to get someone from Greentop come out for a new issue. Since then, Ruslan and his team have been very professional and have been great communicators. I appreciate them going the extra mile despite being so short-staffed. read more

GreenTop installed a heat pump and a mini split at our house. They were very efficient and did a great job. Working with Andres was very smooth and one of the things I really appreciated was the communication. He always answered texts and phone calls right away. He wasn't satisfied until I was satisfied. The whole process was trouble-free and now I have A/C in Seattle. read more

GreenTop installed a 3-zone mini-split system for our townhouse. Our job was tricky - steep walls and required the heat pump to be mounted about ten feet above the ground. GreenTop completed the job in less than two days, and worked with us to meet the install requirements of our HOA. We are really pleased with the outcome of the project. We enjoyed working with everyone at GreenTop, in particular Andres, who provided us an accurate quote at a very fair price. He also was very responsive throughout the project and ensured we were happy with the job at completion. GreenTop comes highly recommended. read more

Andres did the estimate. he gave me a reasonable price. they came yesterday on time and started working to replace my old furnace. after the installation, we test the heating also tested AC, good job! the sound of the fan is smooth and low. I hope it can last 10 years. Hena and Ernesto technicians, kudos! read more

I was very impressed with the quick response and bid from Andres. He helped me through the process and fitted our space with the right sized Mitsubishi mini split system. He followed up like a true professional to make sure that everything was handled to our expectations. Thank you to Andres and his crew we are staying cool during this heatwave! I would highly recommend this company! read more

We have a Mitsubishi minisplit system in our computer server closet in our hotel. I have a similar one in my home. You shouldn't say you cover commercial or businesses if you don't feel comfortable repairing this. read more

Ruslan and his crew did an amazing job installing a new heat pump/air handler system. Their pricing was very reasonable, and the strived to make sure my project's priorities were met. They also put in a new water heater in a new location too, and did a fantastic job running the new plumbing in a nice, clean way. I'd definitely recommend them! read more

GreenTop did a totally awesome job installing my flash tankless hot water heater and 5 zone ductless ac system. The price was very fair and the workers were really communicative and easy to work with. Was really happy with the outcome and they were able to install the equipment fast. read more

Great work work installing a new Rheem gas furnace the next day after receiving a written estimate. Quick turnaround and attention to detail is taping up up the HVAC exhaust ducts to minimize odors. I would definitely recommend Ruslan and his team! read more

GREENTOP Heating - Heating & Air Conditioning/HVAC Near Me - Kent, Washington

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My wife and I returned from the hospital with our newborn and immediately noticed the house was cold. We have radiant heat and apparently our tankless water heater started throwing an error while we were away. I was able to get the device working for a few hours at a time by cycling the power, but it would keep shutting down. Ruslan and his team came out, inspected the heater and had me up an running again in about an hour. The service tech was on time, kind, and wore his mask (correctly). I hope this fix is long term, but either way I plan to work with green top again. read more

I've had two mini-split installs in two different homes in the past 5 years. In both cases, I did extensive research, got many quotes on-site, and ultimately went with GreenTop. Not only was their quote unbeatable both times, but they did outstanding work and really followed through on some of the smaller details. Highly recommended! read more

Our water heater was leaking and stopped working last year so we started getting quotes to get it fixed. The heater also provides radiant heat in the house so there were not many places that could provide this service. GreenTop were prompt in responding and provided a reasonable quote. They came the next day and got the heater replaced. We noticed the next day that there was still some water leaking so reached out to GreenTop. They asked us to send some photos and then came to fix the issue. I would recommend them for sure. read more

We just moved into our new home over the summer and we needed to get the furnace looked over and serviced. It was super easy to schedule our service over text and John and Ihor showed up right on time. They looked over the system, answered my questions about how it all looked, and were able to service the unit and make all necessary minor repairs right away. The price we paid was the price we were quoted when booking (plus a small amount for the replacement part we needed installed). We will definitely be using GreenTop again for service and for when we want to update our heating system as part of future remodels! read more

Excellent technician who did the job properly and very good communication. The whole price estimate and booking process was online (which I prefer), smooth and simple! read more

they did a great job worked very hard. thanks so much mary and steve bid was very fair.

We loved working with the Adrian, Vlad, and the GreenTop team. I had an initial estimate from Vlad that was far and away better than the others I had evaluated. They provided an excellent value. On installation day, Adrian came and did an outstanding job. He set up the two indoor units for our system and installed an outdoor unit as well. He wore a mask and shoe covers as we had requested. In addition to a high quality of work, he was very nice and respectful. read more

An update here on my AC from GreenTop. It worked great throughout the summer, even cooling my home on the 98 degree day we had in July. I had a 2 ton unit installed based on guidance from Ruslan whereas most other installers that bidded my project wanted to put a 2.5 ton unit in. An oversized unit would have resulted in more cycling of the compressor, less humidity removed from the air, and a lower overall efficiency and life-expectancy for the system. read more