Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

Great crew. Great work…read more Gorgeous floors. Very happy with the attention to detail and the cleanliness of the work while in progress. Highly recommend.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

Mattie's Hardware is an incredible partner. This is the second project I've done with John - this…read moreone was to replace the hardwood in my kitchen after a leak caused extreme buckling. John has great communication, fair pricing, and 5-star craftsmanship. Highly recommend. He also helped with an clutch cabinetry project in the home, which was really clutch.

I've hired Mattie's Hardwood Floors three separate times over the past six-ish years, and each…read moreexperience has been consistently excellent. Their craftsmanship is top-notch--they pay close attention to detail and clearly take pride in their work. It's obvious they care about the final result and making sure their clients are truly happy, not just "done with the job." John and his team are great communicators and have always been 100% reliable with timing. Georgio (one of John's team members) did my kitchen floor recently - he is very pleasant and trustworthy. Great combination of skill, professionalism, and kindness. I wouldn't hesitate to recommend Mattie's Hardwood Flooring again and highly recommend them to anyone looking for quality hardwood floor work.

We purchased both hardwood and carpet from Rugworks and they installed both…read more First, the shopping experience is easy. They post prices on all the samples which makes it easy for you to understand cost differences on all the options. They are available to answer questions, but unlike other stores, I didn't feel like I had a sales person glued to me trying to sell me something (it was so refreshing!) Second, Jessie was fantastic communicating with us about the project from start to finish. Everything was delivered and installed on time. She was very responsive when we had questions. Third, the install crews were efficient and diligent and also communicated each day of the project. Finally, pricing was very fair and competitive. I would highly recommend Rugworks.

Went looking for a small remnant and they eagerly dropped what they were doing to help us.read more

This place is awesome Great selection…read more Knowledgeable professional polite staff overall a real resource and terrific place to purchase your tile and tile related products

Pacific Coast Tile, Mario & crew did an exceptional remodel of my bathroom (tub to shower). New…read moreVanity etc. Mario's crew Al-David-Robert & Adrian worked hard & long hours The result was a very beautiful NEW bathroom! They took great pride in their work, sometimes working extra long days to complete a difficult task. They were always courteous & professional. They worked early & left late in the day! Mario & crew respected our home, always leaving our home clean & neat. Trash & debris were removed daily. Office manager, Sandra, was wonderful!!! A 5 Star+ to Mario & Crew/staff.

I will never go anywhere else for flooring. Vitaliy got our flooring needs for a condo rental all…read moretaken care of within a week. I got beautiful plank vinyl installed for a great price. The guys who did the work were personable and professional; it was a great experience! Strangely, I had thought I was going to use another vendor, but they couldn't meet my time frame and the guy whispered to me that he'd heard great things about Pro Flooring Store in Rohnert Park, on the 101 frontage road. I have also since found out that Vitaliy is responsible for the beautiful floor at the yoga studio that I go to, and the owner of that place gave a glowing account of her experience with Pro Flooring Store, and the owner (Vitaliy).

In 2019 Pro Flooring did a great job installing SPC Luxury Vinyl at my rental unit. See my other…read morereview about that (dated 5/27/2019) Fast forward to 2025, and unfortunately there was a pipe that burst in the rental and so a large portion of the flooring had to be pulled out. I decided to have the restoration company that did the drying process do all the repairs, painting, and installation in order to keep things simple (rather than me hiring and coordinating multiple companies). Unfortunately the restoration company's subcontractor did not do a very good job on the corners and edges, and that made me worry about whether there could be other bigger issues like with the leveling. I called Pro Flooring to get some information and see if they could give me a bid if we ended up having more problems resolving the issues. Vitaliy was very kind in spending a lot of time with me on the phone discussing my options, looking at some pictures, and arranging an appointment for his installer to take a look. As it turns out, once I was able to drive up to my rental unit and inspect it in person instead of via pictures on the phone, I felt that there was a good chance the issues were only cosmetic on the edges and transitions. I was able to discuss again with Vitaliy, and that helped me feel even more reassured, and in the end we did not need to have his installer take a look because I was feeling confident that those cosmetic issues could be fixed by the restoration company since they would not use the subcontractor this time. I do wish in retrospect that I had hired Pro Flooring to do this job, because I am sure we would not have had these issues. But Vitaliy sure helped me out by being very helpful and gracious with his time as I needed to figure out the best course of action. Thank you Vitaliy!

Steve and his team were professional, respectful, and did beautiful work in my home. They replaced…read morethe carpet on my stairway with hardwood, and it looks fantastic. Every detail was carefully attended to, and the team treated my home with great care throughout the project. And they started and finished the job on schedule! Steve is also an excellent communicator. He kept me updated at every stage, so I always knew what was happening and what to expect next. I highly recommend Steve's Hardwood Floors!

Steve was amazing. Very professional very thorough with our job when he came to inspect. Brought up…read moremany options and provided details that we hadn't even thought of. Extremely timely, courteous and great to have around our dogs. Would highly recommend him and would definitely bring him back for another job if needed