1. GreenLawn by Design

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Westfield, IN

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GreenLawn by Design

1.4 (7 reviews)
Closed • Closed

Services - GreenLawn by Design

Snow removal

Construction or installation

Disease management - shrubs

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Critter Removal Indianapolis - Team ready for remediation

Critter Removal Indianapolis

(14 reviews)

Very prompt response & kept me fully informed along throughout the process. Have met 2 field staff…read more& both were most professional & took time to share photos & provide education/explanation. Even had a followup to ensure things were to my satisfaction. Offered some helpful adjustments on their own time. Felt they were transparent, professional & concerned with pleasing the customer. Will definitely use them again! Karen Logsdon

Something has changed since last my review with this company…read more I wanted to update to echo the experience below with the patron who had a squirrel in his home with a less than ideal experience. I used them for a raccoon incident two years ago-I had to ask them to come out and fix their work at that time-to their credit, they admitted their error and came out-the "barriers" put up had significant gaps. This most recent instance was very poor communication with the office staff-I was given an arrival time of 1051 am the night prior. I watched the tracker and could see my technician driving everywhere besides my home despite being listed as his intended location. I finally called them to ask what was going on because emergencies and delays happen, but I would appreciate some update. I was told he was on his way to me. I called again when it was clear he was parked at their office. Again, I was told that he was on his way to me. Their tracker continued to show he was 1 minute away from me for 30 minutes. It was not until 223 pm (30 minutes after clearly seeing he was at the office) that I received a text message from the technician (not even the office staff who said they would call back) stating he had a small personal emergency and would not be coming. Emergencies come up, but zero communication from the office from 1051 arrival time until 223 pm while continuing to be told he was on his way was not ideal. He rescheduled for the next day. I spoke to someone on the phone the night prior who told me they were adjusting his window of arrival to 845 am and apologized for the confusion. The tracker again showed he was "on his way" despite being at the office. I asked for an update but did not receive one-instead his arrival window changed without communication. I asked for a refund and cancelation at this point. They apologized and agreed leaving me a voicemail and an email with this information. A few hours later, I realized the technician was walking around my home which made me panic and feel unsafe. I asked him to leave. I asked the office to again confirm everything was canceled-they apologized again.

Aptive Pest Control - Outdoor pest treatment for trees and landscaping

Aptive Pest Control

(93 reviews)

The gentleman , Donnelle Dinkins-Bryant, did my service application. Called before coming, he was…read moreearly, courteous and friendly. Asked if I had any questions and told what was going to be June 26, 2019 Had my second application service today done by Shelby Mellon, very courteous, called to let me know around noon that he would be out in 2 to 4 hours. When Shelby arrive he let me know what he was going to do. I warned him that the bees were very busy today to take precautions. He thanked me for the warning. There is nothing better but to have a service with a smile.

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

GreenLawn by Design - snowremoval - Updated November 2026

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