I called orkin back and did not speak to the business manager that I know of..first he asked where…read moreI live..I told him and he paused and said they don't do these..I asked if they don't do them because of my location..he paused and said they don't do va inspection for termites..if that's true I will up this rating to 2 stars

If I could give them zero stars I would do so. I hired Orkin in December of 2024 to get rid of a…read moreserious rodent infestation in my home. I spent nearly $30,000. We had orkin shield flashing placed around the perimeter of the home and the attic insulation removed (along with mice) and replaced with treated insulation. I was told by the person that the services are under a 5 year service guarantee and that this should take care of the problem. Unfortunately, they missed some huge entry points in my garage and now are refusing to fix it only 16 months into the contract . The manager just keeps saying "we can't guarantee work we didn't do." The problem is that they didn't do what should have been included under the contract. So needless to say, I still have mice. Update: Orkin management responded to this post immediately. After some discussion and digging into the situation, they returned to remedy the remaining issues and are abiding by the terms of our agreement. I truly appreciate it.

We came home from work on Valentine's Day evening to find damage to the interior of our house, but…read morethe critter was not in sight. We called Critter Control and immediately spoke to Carla who sent Tracy out to our house that evening. Tracy located the critter (a squirrel) within about 2 minutes of entering our house and trapped/removed it. Both Tracy and Carla were extremely helpful and friendly.

The worst Non responsive to calls and emails for months…read more they will keep billing you for payment however

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

Very prompt response & kept me fully informed along throughout the process. Have met 2 field staff…read more& both were most professional & took time to share photos & provide education/explanation. Even had a followup to ensure things were to my satisfaction. Offered some helpful adjustments on their own time. Felt they were transparent, professional & concerned with pleasing the customer. Will definitely use them again! Karen Logsdon

Something has changed since last my review with this company…read more I wanted to update to echo the experience below with the patron who had a squirrel in his home with a less than ideal experience. I used them for a raccoon incident two years ago-I had to ask them to come out and fix their work at that time-to their credit, they admitted their error and came out-the "barriers" put up had significant gaps. This most recent instance was very poor communication with the office staff-I was given an arrival time of 1051 am the night prior. I watched the tracker and could see my technician driving everywhere besides my home despite being listed as his intended location. I finally called them to ask what was going on because emergencies and delays happen, but I would appreciate some update. I was told he was on his way to me. I called again when it was clear he was parked at their office. Again, I was told that he was on his way to me. Their tracker continued to show he was 1 minute away from me for 30 minutes. It was not until 223 pm (30 minutes after clearly seeing he was at the office) that I received a text message from the technician (not even the office staff who said they would call back) stating he had a small personal emergency and would not be coming. Emergencies come up, but zero communication from the office from 1051 arrival time until 223 pm while continuing to be told he was on his way was not ideal. He rescheduled for the next day. I spoke to someone on the phone the night prior who told me they were adjusting his window of arrival to 845 am and apologized for the confusion. The tracker again showed he was "on his way" despite being at the office. I asked for an update but did not receive one-instead his arrival window changed without communication. I asked for a refund and cancelation at this point. They apologized and agreed leaving me a voicemail and an email with this information. A few hours later, I realized the technician was walking around my home which made me panic and feel unsafe. I asked him to leave. I asked the office to again confirm everything was canceled-they apologized again.

I don't know our Orkin guys name but he is great! He knows his stuff and clearly enjoys his job…read more Very friendly. He's a breath of fresh air. He gets the job done!!!

I have never worked with a company with this terrible of customer service and employees. They are…read moreso unhelpful that I might as well. Just put up a craigslist ad to get what I want done. I was told that the customer service is so bad because they "are a large company and have a lot of customers." DUH! I'm one of them! They give me appointment slots where I have to wait around all day and take off work and then just don't show. I'm going to be switching to a local company because this is ridiculous.

Had the exterminator come out because I'm neurotic & was convinced I had bed bugs, and he did a…read moremore than thorough examination, & physically showed me how it was impossible for me to have bed bugs. He even offered to take a bug from my room (that I had mistaken for a bed bug) and take it back to the lab to have it checked (he put it in a little vial in a plastic baggie). Thank God I didn't have bed bugs! Phew!

Great business, very thorough and knowledgeable. Employees are helpful and always willing to go the…read moreextra mile

I had a spider issue and Trey arrived. Very professional, explained what he would be doing and did…read morea great job. I found a lot of dead spiders on my screened porch. Glad to sweep them out.

Andy came out today to take care of the spiders I was having issues with. He was very friendly and…read morecame out on a holiday to get them taken care of. He also reapplied the barrier around the house and asked if there was anything else he could do for us. The office issues I had I was assured were being addressed and I'm hopeful to return to the great service we had. We are off to a good start... Thanks Andy!

They answered all my questions quickly and accurately. They asked if I had any other additional…read morequestions and let me know their process. Their price was very reasonable.

I hired Uncled Ants to start quarterly insect control and to deal with bug issues around our home…read moreand yard (ants, millipedes, spiders, wasps, hornets). The owner was on time, full of great information and prevention tips, and thorough during inspection and treatment. He was understanding about our pets and reassured me that the spray would be safe within moments after application. I was happy with the price and effectiveness, and now Uncled Ants is now my exterminator.

I absolutely recommend Travis and this company…read more I live in a different state and own my grandmother's house in Speedway, IN (built in the 50s). This morning my long-time tenants let me know that an exterior bird nest infestation in the eaves had finally become too much for them and the structural integrity of the roofline. Not living anywhere near, I immediately went to Yelp for help. Not only was Code Green Pest Solutions the only company with 5 star reviews, he was the first to respond to my quote inquiry. Travis was amazing. His price was more than fair, he talked with me directly the entire time from start to finish (and he spent a couple of hours there longer than anticipated), and sent me both before and after pictures of his work. He also tried to close-up the holes as best he was able to. Added bonus: the multiple nests caused exterior damage. Travis graciously chatted with me about it and sent me the name of someone he trusts to give us a good quote and do quality work. Considering the age and history of my house, I will absolutely keep him in mind for future pest control work and/or eradication that needs to be done.

Great service! They handle all of my pest issues for my rental property. They are prompt and…read moreprices are reasonable. Very easy to work with. Travis and his assistant Virginia are a great team!