A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I have really wrestled with both whether or not to and how to review Critter Removal Indianapolis…read more Here's the thing. I really liked these folks. They're undeniably popular and their reviews obviously speak for themselves. I suppose that's part of what makes my experience worth noting. I called Critter Removal Indianapolis due to a squirrel in my home that I'd been unable to address myself or with assistance. I called Critter Removal Indianapolis on a Wednesday and made arrangements the next day for one of their employees to come by the house the next day at noon. While I hate having to miss work, this squirrel had become a major nuisance. The appointment was scheduled for noon - I was sent a link to be able to track my appointment (a cool touch, though also a bit alarming as the time changes and my appointment ended up happening around 1:30pm). I'd e-mailed them through their website and had gotten a response pretty quickly with a general idea of pricing. That went well. Once the employee arrived, he explained the process - essentially photographing trouble spots, developing a plan, submitting the paperwork to the office, getting an estimate, and then agreeing in writing to the estimate. I hadn't been aware there was sort of a pre-step, somewhat disappointing, but I remained hopeful. I made it clear to the employee that the squirrel was actually in my home - not a crawl space, basement, or attic. It was actually in my living space. It was actually in my living space when he came out. As he was taking photographs, the squirrel was walking across my kitchen counter. Seriously. The estimate came and I agreed quickly after a review of it. It was actually lower than the original price range. I was told they could be out the next morning and that I would not need to be home. I had every hope that they'd arrive on Friday and get the critter quickly. However, when I got home it was clear that hadn't happened. There had been no signs of actual arrival (and no contact). Over the weekend, things got worse and ultimately a friend ended up calling what she thought was the company to basically say "Why are you not out there?" Let's be honest. It was a legit question. She actually had called a different company that came within the hour. Within a half hour or so, the squirrel was caught and removed. And yes, it was in my kitchen when caught. To Critter Removal's credit (Hannah specifically), they were perfectly polite and gracious when I e-mailed them Sunday and said the squirrel had been caught and explained the situation. I canceled my appointment. So, here we go. Great initial inquiry. Friendly people and very thorough. However, I can't help but feel like policy came before people here. While all critter issues are important, a critter in a living space is sort of an elevated concern both because of safety and potential biohazard due to waste. As a wheelchair user, I was at even greater risk of potential infection. There was a lot of good here. I don't want to dismiss that. But, if we're being honest, given the circumstances it's pretty inexcusable that after being told on Wednesday a critter was in the house and after having been in my home the next day, I should have had help well before Sunday afternoon when the issue finally got resolved. While I might consider calling Critter Removal again for more preventative measures (I did like some of their plans), if I were in a crisis? I would have to look elsewhere.

A few weeks ago I heard some chirping in my bathroom. Upon further investigation, I identified…read morethere were birds in my bathroom air vents. Initially, I started to freak out. After further investigation, I realized there was just a nest in my bathroom vent. So I reached out to friends and did some Google researching to find out the next step. Fikes pest control was referred to me by a neighbor. I reached out and in about a day Eddie came out and investigated situation. He identified that three of my four events had evidence of bird nest in there and my fourth event, the dryer vent, was just dirty. He made an appointment and within a week he was here to take care of business. Eddie was very kind. He was also very professional. He was also very transparent. He took care of all of the vents and also put something in place to prevent any future inhabitants. He was recently in fairly priced. He is also a small business and local to my neighborhood.

Got pests? Well, when I get those pests that I need help getting rid of, I call Fikes. So far…read moreI've used them twice and have excellent service each time. You call the office, they hook you up with a pest control tech who calls you back to understand your problem and set up a time to come out. This process of setting up a time has been a good experience. Both times they were concerned about when it was convenient for me (vs. when it was best for them). For me, the first call was due to carpenter ants. I could not find where they were coming in. The tech walked around and found a tree touching the gutter. He showed me the path from the trunk to the house and it was clear this was the entry point. Remove tree branch, no more ants... He treated the tree and put some safe for kids and pets treatment in the house (not a spray - but liquid trays). Ants were gone. While he was here, I was talking to him about getting stung while cutting my grass. He looked around and found a bees nest in the ground. I was mowing over their nest without knowing it and getting stung for it. He smoked them out and no more bees. The second call was for wasp in my basement. Dave came out (just yesterday). He gave the same great service. He studied the house from the inside and out. Found places that were suspect of the wasp getting in. He knew much about the type coming in. He also found a bird nest in my attic with the entry point. He showed me other places of concern that may be cause for future pest to come in. (I appreciated the information and will take care of securing them myself.) I like this local company. I like that they come out and really study my home. I like they they don't try to sell me things I don't need. They are professional and always on time. A+!

We have used Tro Pest control at our company for many years now. Bill the owner used to always come…read moreand now he has a great team behind him. They are awesome and highly recommend them. They have been to my home in the past. Now looking forward for them to treat my new home. Very trustworthy company !!

We called Trio Pest Control to get an inspection. They were able to get someone here within 48…read morehours. Brad came to our home and was fantastic - punctual, professional and very knowledgeable. If we ever need pest service again, we will definitely call them. They are really top notch.

Used their lawn fertilization and grub services for a few years and was happy with the results…read more Recently had to make some changes and had to cancel services, but customer service was very helpful and professional. Would definitely highly recommend!

Would rush through my service last year and ended up with soo many weeds and crabgrass . I gave up…read moreas this was the 2nd time i gave this company a chance

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

Have used them twice in two years. They responded quickly, friendly, and took care of the problem…read morefor a reasonable price. Will continue to use them and recommend them.

Came by super late, put down some traps, said they'd come back at a different time to check the…read moreprogress, never heard from them again. never received an invoice even when we reached out.

Scott and Casey were very professional, great communication and service. I feel confident that the…read morepest issue has been taken care of effectively.

I contacted Scott of Black Hawk Pest Control regarding some issues I was having in my newly…read morepurchased home. I found Scott and his partner, Kasey, to be an efficient team. They were professional, knowledgeable, and friendly. They treated my issues quickly and effectively. The estimate for treatment was far less expensive than the national companies. Furthermore, Scott does not lock you into any lengthy contracts. He even added a complimentary treatment as a house warming gift. I found it a pleasure to have them perform the service and knew I had made the right choice in choosing their company.

Larry does a great job and is very knowledgable. He is very reliable and his product works. Highly…read morerecommend hiring Larry!

I've used multiple exterminators in commercial applications over the past 11 years in the…read morerestaurant industry. Larry is by far the most knowledgeable person I have spoken with in this field. His solutions are comprehensive. His pricing is very fair. He shows up like clockwork and my staff enjoys him.