1. Mahogany Flats Pest Control

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Indianapolis, IN

Mahogany Flats Pest Control

4.6 (32 reviews)
Open • 8:00 am - 6:00 pm

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Services - Mahogany Flats Pest Control

Pest preventative services

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9 years ago

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2 years ago

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Dan C.

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3 years ago

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Dan C.

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3 years ago

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3 years ago

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Dan C.

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13 years ago

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7 years ago

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12 years ago

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6 years ago

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10 years ago

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8 years ago

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Dan C.

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11 years ago

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12 years ago

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14 years ago

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Ask the Community - Mahogany Flats Pest Control

Review Highlights - Mahogany Flats Pest Control

“Dan came over today to treat our house and yard, and he was friendly, super helpful and truly cares about his work.”

Mentioned in 17 reviews

Read more highlights

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Critter Removal Indianapolis

(14 reviews)

Very prompt response & kept me fully informed along throughout the process. Have met 2 field staff…read more& both were most professional & took time to share photos & provide education/explanation. Even had a followup to ensure things were to my satisfaction. Offered some helpful adjustments on their own time. Felt they were transparent, professional & concerned with pleasing the customer. Will definitely use them again! Karen Logsdon

Something has changed since last my review with this company…read more I wanted to update to echo the experience below with the patron who had a squirrel in his home with a less than ideal experience. I used them for a raccoon incident two years ago-I had to ask them to come out and fix their work at that time-to their credit, they admitted their error and came out-the "barriers" put up had significant gaps. This most recent instance was very poor communication with the office staff-I was given an arrival time of 1051 am the night prior. I watched the tracker and could see my technician driving everywhere besides my home despite being listed as his intended location. I finally called them to ask what was going on because emergencies and delays happen, but I would appreciate some update. I was told he was on his way to me. I called again when it was clear he was parked at their office. Again, I was told that he was on his way to me. Their tracker continued to show he was 1 minute away from me for 30 minutes. It was not until 223 pm (30 minutes after clearly seeing he was at the office) that I received a text message from the technician (not even the office staff who said they would call back) stating he had a small personal emergency and would not be coming. Emergencies come up, but zero communication from the office from 1051 arrival time until 223 pm while continuing to be told he was on his way was not ideal. He rescheduled for the next day. I spoke to someone on the phone the night prior who told me they were adjusting his window of arrival to 845 am and apologized for the confusion. The tracker again showed he was "on his way" despite being at the office. I asked for an update but did not receive one-instead his arrival window changed without communication. I asked for a refund and cancelation at this point. They apologized and agreed leaving me a voicemail and an email with this information. A few hours later, I realized the technician was walking around my home which made me panic and feel unsafe. I asked him to leave. I asked the office to again confirm everything was canceled-they apologized again.

Orkin

Orkin

(35 reviews)

Our technician Darryl was great. He called ahead of time and kept us updated on his status. He…read moredid a wonderful job of answering all of our questions and concerns. As well as how the program / process works. We haven't seen anymore pests after just one treatment. I called ORKIN due to past experience with the company. I'm glad to say I'm not disappointed so far.

I am writing this to warn other homeowners about the severe lack of ethics and integrity at this…read morebranch. Brandon, an Orkin inspector fabricated false evidence regarding my property's rodent status to force a sale/service with false medical claims. When I discovered the deception and brought the proof directly to the Branch Manager, instead of correcting the issue and disciplining the employee, the manager actively chose to hide the fraud, protect the inspector, and while the regional manager refunded me, Ladaryl refused to provide evidence, lied about conversations, and had no problem knowing I was recording conversations for my own protection until he got caught in lies. He's out for your money and does not care about anyone other than what benefits him financially and makes "his branch" look good. This is not just poor customer service; it is deliberate, fraudulent deception. The management at this location is completely complicit in allowing their inspectors to scam customers. I have documented everything--the fabricated evidence, the timeline, and the Ladaryl's refusal to address it. Avoid this branch at all costs. They will compromise their integrity and potentially damage your pocketbook just to hit their sales numbers - that is all Ladaryl cares about. I will be escalating this directly to Rollins, Inc. (Orkin's parent corporation), the Better Business Bureau, and state licensing boards.

Mahogany Flats Pest Control - pest_control - Updated October 2026

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