We have used Tro Pest control at our company for many years now. Bill the owner used to always come…read moreand now he has a great team behind him. They are awesome and highly recommend them. They have been to my home in the past. Now looking forward for them to treat my new home. Very trustworthy company !!

We called Trio Pest Control to get an inspection. They were able to get someone here within 48…read morehours. Brad came to our home and was fantastic - punctual, professional and very knowledgeable. If we ever need pest service again, we will definitely call them. They are really top notch.

Great service! They handle all of my pest issues for my rental property. They are prompt and…read moreprices are reasonable. Very easy to work with. Travis and his assistant Virginia are a great team!

Travis was amazing and incredibly responsive and knowledgeable. The value was there and the service…read morewe requested was met with kindness and professionalism. A+++ experience!

Have used them twice in two years. They responded quickly, friendly, and took care of the problem…read morefor a reasonable price. Will continue to use them and recommend them.

Came by super late, put down some traps, said they'd come back at a different time to check the…read moreprogress, never heard from them again. never received an invoice even when we reached out.

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I have really wrestled with both whether or not to and how to review Critter Removal Indianapolis…read more Here's the thing. I really liked these folks. They're undeniably popular and their reviews obviously speak for themselves. I suppose that's part of what makes my experience worth noting. I called Critter Removal Indianapolis due to a squirrel in my home that I'd been unable to address myself or with assistance. I called Critter Removal Indianapolis on a Wednesday and made arrangements the next day for one of their employees to come by the house the next day at noon. While I hate having to miss work, this squirrel had become a major nuisance. The appointment was scheduled for noon - I was sent a link to be able to track my appointment (a cool touch, though also a bit alarming as the time changes and my appointment ended up happening around 1:30pm). I'd e-mailed them through their website and had gotten a response pretty quickly with a general idea of pricing. That went well. Once the employee arrived, he explained the process - essentially photographing trouble spots, developing a plan, submitting the paperwork to the office, getting an estimate, and then agreeing in writing to the estimate. I hadn't been aware there was sort of a pre-step, somewhat disappointing, but I remained hopeful. I made it clear to the employee that the squirrel was actually in my home - not a crawl space, basement, or attic. It was actually in my living space. It was actually in my living space when he came out. As he was taking photographs, the squirrel was walking across my kitchen counter. Seriously. The estimate came and I agreed quickly after a review of it. It was actually lower than the original price range. I was told they could be out the next morning and that I would not need to be home. I had every hope that they'd arrive on Friday and get the critter quickly. However, when I got home it was clear that hadn't happened. There had been no signs of actual arrival (and no contact). Over the weekend, things got worse and ultimately a friend ended up calling what she thought was the company to basically say "Why are you not out there?" Let's be honest. It was a legit question. She actually had called a different company that came within the hour. Within a half hour or so, the squirrel was caught and removed. And yes, it was in my kitchen when caught. To Critter Removal's credit (Hannah specifically), they were perfectly polite and gracious when I e-mailed them Sunday and said the squirrel had been caught and explained the situation. I canceled my appointment. So, here we go. Great initial inquiry. Friendly people and very thorough. However, I can't help but feel like policy came before people here. While all critter issues are important, a critter in a living space is sort of an elevated concern both because of safety and potential biohazard due to waste. As a wheelchair user, I was at even greater risk of potential infection. There was a lot of good here. I don't want to dismiss that. But, if we're being honest, given the circumstances it's pretty inexcusable that after being told on Wednesday a critter was in the house and after having been in my home the next day, I should have had help well before Sunday afternoon when the issue finally got resolved. While I might consider calling Critter Removal again for more preventative measures (I did like some of their plans), if I were in a crisis? I would have to look elsewhere.

I am so happy that I found Jason and his company for my service needs. He has been wonderful…read more Knows exactly what he is doing and does it well. I have him also go to my mother's to take care of her house and rental. Has the same schedule for us and gets here when he says he will, and I never have any problems if I'm not home and I'm usually not. We have our routine where he will get my payment where I put it and he leaves the receipt there. If I need for him to come into the house to do any spraying, I would trust him to go and get the job done even if I am not there. I recommend him 100%. You will not be disappointed!! Thanks Jason and Cory!

Very professional and took care of our pest troubles. I would highly recommend this company for all…read morepest related concerns.

Scott and Casey were very professional, great communication and service. I feel confident that the…read morepest issue has been taken care of effectively.

I contacted Scott of Black Hawk Pest Control regarding some issues I was having in my newly…read morepurchased home. I found Scott and his partner, Kasey, to be an efficient team. They were professional, knowledgeable, and friendly. They treated my issues quickly and effectively. The estimate for treatment was far less expensive than the national companies. Furthermore, Scott does not lock you into any lengthy contracts. He even added a complimentary treatment as a house warming gift. I found it a pleasure to have them perform the service and knew I had made the right choice in choosing their company.

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Once you contact them they spam you to death. I did business with them once and the results were…read morenot good.

I have used Black Diamond to rid us of pesky bugs inside and out at least 3 times over the last few…read moreyears and we are VERY satisfied with the quick and quality service given by all. From the receptionist to the owner Chase, it has always been painless and great to have one company that cares and treats customers with great hionesty and respect. Chase stays on top of things and provides us with stress relief when needed most. EXCEPTIONAL quality honest service. I would give them 10 stars if I could.

-0 rate. Came out 2 days, caught 1 raccoon. Patched up supposed entrance after checking attic. Tech…read moresaid no more raccoons. Next morning I had 4 raccoons break through my garage ceiling. They could have come through the house and endangered my family and pets. Yikes!Called Black Diamond and asked them for help and they told me if I wanted to pay more they would come out. Seriously?

Unfortunately, I can't say anything about the expertise because they never showed. We had to try…read morereaching out 4 times to this company to get something scheduled, and when the date and time came, they never showed up. Very disappointing and unprofessional. We will reach out to someone else.

From the owner: Black Widow Pest Control Inc is a locally woman owned family business that is dedicated to 100%…read moreCustomer satisfaction. We are currently focusing on helping any local businesses and also residential customers with pest control issues. We offer Military discounts and frequently offer discounts and promotions throughout the year. Contact us TODAY... "We are licensed to kill... your pest!"

Excellent company to call! They came out the same day and gave me an estimate on my trees. They…read moreworked with me and were completely on my time for service. They let me schedule out for a day and time that I wanted with no question. When they came out the crew was professional. They knew right where to go and what they needed to do. They left my yard looking better than when they arrived. I highly recommend this company!

The crew at Clingerman Tree does a fantastic job if you need trimming or removal. They just left…read moreour house, and I can't say enough good things about them. They were professional, polite, reasonably priced, and somehow even pleasant despite the ridiculously cold temps we've been having in Indianapolis this week. We called a few places for estimates, but I'm happy we chose Clingerman. I highly recommend!