Really impressed with the EcoGaurd team. In a time where service industries have become pretty…read moreflaky and don't stand behind their business, this team really stands out. I was scheduled to be seen on a Monday. They had a call in so this was pushed out a day. Great communication about the change in schedule, so I wasn't left wondering and waiting. The very next day I was contacted by one of the managers (Carlos) who flew in from Sacramento to help out - very impressive! He gave me heads up when he was almost to my property as well as letting me know when the job was done. He also communicated what to expect in the coming days and who I would work with next time. Highly recommend! Looking forward to an ant and spider free future!

They set the appointment between 8 and 12 for hornets nest removal. I called them at 12:30, they…read moresaid possibly this afternoon. Due to the nature of the job, mid day is the worse time to do it. I consider this as a no show for an appointment.

We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

Andy came out today to take care of the spiders I was having issues with. He was very friendly and…read morecame out on a holiday to get them taken care of. He also reapplied the barrier around the house and asked if there was anything else he could do for us. The office issues I had I was assured were being addressed and I'm hopeful to return to the great service we had. We are off to a good start... Thanks Andy!

Technician Lewis was excellent. His knowledge and commitment to customer service are evident.read more

Awesome technician and inspector. Very down to earth and easy to talk to. Much more affordable than…read moremost of the companies I had come assess my issue. Problem resolved on the first visit!

Action Pest Control is one of the best, locally owned companies in the Indianapolis area. This…read morecompany delivers outstanding customer service and complete their work with great skill and care. Their prices are very budget oriented.

Very prompt response & kept me fully informed along throughout the process. Have met 2 field staff…read more& both were most professional & took time to share photos & provide education/explanation. Even had a followup to ensure things were to my satisfaction. Offered some helpful adjustments on their own time. Felt they were transparent, professional & concerned with pleasing the customer. Will definitely use them again! Karen Logsdon

Something has changed since last my review with this company…read more I wanted to update to echo the experience below with the patron who had a squirrel in his home. I used them for a raccoon incident two years ago-I had to ask them to come out and fix their work at that time-to their credit, they admitted their error and came out-the "barriers" put up had significant gaps. This most recent instance was very poor communication with the office staff-I was given an arrival time of 1051 am the night prior. I watched the tracker and could see my technician driving everywhere besides my home despite being listed as his intended location. I finally called them to ask what was going on because emergencies and delays happen, but I would appreciate some update. I was told he was on his way to me. I called again when it was clear he was parked at their office. Again, I was told that he was on his way to me. Their tracker continued to show he was 1 minute away from me for 30 minutes. It was not until 223 pm (30 minutes after clearly seeing he was at the office) that I received a text message from the technician (not even the office staff who said they would call back) stating he had a small personal emergency and would not be coming. Emergencies come up, but zero communication from the office from 1051 arrival time until 223 pm while continuing to be told he was on his way was not ideal. He rescheduled for the next day. I spoke to someone on the phone the night prior who told me they were adjusting his window of arrival to 845 am and apologized for the confusion. The tracker again showed he was "on his way" despite being at the office. I asked for an update but did not receive one-instead his arrival window changed without communication. I asked for a refund at this point.

Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

This potentially is better than a 3, but...they need to communicate more with the…read morecustomer...You!...especially if you want them to contact you while they're on site. They are a bit pricey, too!!!

I cannot thank Howard and Awesome Tim enough for their time, knowledge, and expertise! i was in a…read morestate of panic and both gentlemen "talked me off a ledge" I really appreciate their honesty ... I was quoted a reasonable price to exterminate our unwanted guests... and was not pressured into purchasing any lengthy treatment commitments.... I needed help quickly and received it from the best!!

We just bought a house and were seeing at least 1 cockroach a day, and on multiple floors of the…read morehouse. Freedom Pest Control was able to schedule an appointment the next day. Tim was our technician and he was very friendly and explained the treatment before he did anything. He suggested we would need 2 treatments to really take care of the bugs. After the first treatment I think I saw only 1 or 2 roaches. Second treatment seems to have taken care of them completely. Cost was about what I would expect. Overall I'm pretty happy with the result.