I have to say I am very upset with how my situation was handled. I called for service for my mother and spoke with sell consultants Charley very fast speaking as he described himself I have ADHD..very unprofessional..I told him need service inside He told me he can offer service inside for rodent service. Long story he lied it was only for outside. I called spoke to a manager that listen to the recording and agree Charley didn't listen to what I needed. The manager Trent told me he can offer $100 off the service for $499.. I told him you heard recording from Charley that he lied and that's all you can offer. I felt he was being a sells consultant also except he was being honest with price but still didn't hearing my frustration. I think Greenix needs to send their employees for training for how listen! And hear your customers. I will say hands down to service representative Cory very professional and honest from the very beginning. He heard customers and did what he needed to make sure satisfied I am just a very unhappy customer with sells and management The 2 stars is for sells and management read more

You will need an exterminator to get rid of Greenix. This is a very shady company with even shadier techs. Once they get you sign up with them, you'll rarely see them. When they do come, they do little to nothing, one tech didn't even get out of his truck except to leave a note on my door that he sprayed for various insects. Trying to cancel with them is a waste of time. Once my yearly contract was up, I cancelled. They continue to bill me and harass me saying that I owe them each month that I cancelled. Calling them, responding to emails or text is a waste of your time. I am going to make as many complaints against this company as I can until it stops. Please, don't use Greenix, please. HORRIBLE!!! read more

I am very upset rather the word upset is not enough to describe my frustration. They claim and given a customer service number but whoever answers the phone on the other side has no idea what and how to talk. They provided an initial service 5 months ago but I was not satisfied at all and called them to cancel it last month after paying 5 months worth of payments but their customer support managers are not willing to let you cancel the membership. First of, i wasn't informed about 18 month contract binding and now they are not letting me cancel the membership AT ALL. Despite my multiple cancellation requests today they supposedly provided second service after 5 months without letting me know and proof. This is NO WAY of running a company and dealing with customers. read more

Greenix was suppose to come to my boss's homes in both January and yesterday March 13th, 2025. Someone was waiting at the locations all day and no one called or showed up. This is 2 times of no call no show and this is unacceptable. When I called to an immediate appt. the soonest they have is April 1st, when they are the ones who made the mistake. read more

Uninformed salesman scammy company charge cancellation fees that aren't explained. I moved to ca and was still paying for a house in Pa. Then got charged 270 dollars to cancel. Also the bigs never die, the service is poor too. read more

Avoid this company! Canceling service with them was a nightmare. We would never do business with them again/

This company has the worst ethics of any I have ever encountered. I have tried to cancel my account at least 5 times. I am happy to pay the remainder of my annual contract, but I have told them not to come to my house and spray. I don't want monthly spraying - it harms the animals and potentially my children. Despite my telling them never to come to my house again, they continue to come and schedule appointments. I will be submitting a complaint to the Better Business Bureau. This company should be shut down. read more

No noticeable difference in outside pest control after 6 months, bug stuck with them for full year because of heavy cancellation fee. Salesman was slick talker and we should have known better but shame on us. Cancelling is every worse - got stuck with a 13th month payment as they would not accept multiple termination requests. They are still pestering us and state our contract is not terminated even though we have been assured over the phone and in writing that it was cancelled. read more

Rep came to my house in Lebanon pa July 2024 I told him very nicely that I wasn't interested but he would not leave my property and he became very rude. I remained calm even as he would not leave my porch. He got mad that I would not listen to his whole sales pitch and finally left. Most of the reviews for this company are one star so take the hint. read more

We have a ground wasp nest under steps. We wanted treatment for that area alone, not a wider "package." 2 months later the wasps are still there and Greenix says our "one-time" package doesn't buy more. $251 down the wasp nest. They also are aggressive callers etc for more services. They only want to sell you ongoing services/ read more

I would give them 0 stars if I could. Their service is unreliable and still hold you accountable for the contract cancellation fee even though they aren't delivery on their promised services. Horrible, don't use them. read more

There were no changes in the number of bugs in my home, and the price is ridiculous. Good luck getting any customer service. They will string you along and then when they allow you to finally cancel your service, you'll be responsible for additional charges. Oh, and then you'll be blocked after one email to their customer service inbox. Please save yourself a lot of headache and find another service-- preferably someone local that's not part of a national chain like this. you won't be happy with Greenix. read more

I originally called Greenix because I noticed a bee infestation back behind our house, and they said they could handle it. It looked like they had good reviews online which is why I chose them. They charged me over $300 before the service visit, and made me sign a contract, and tried to sell me on a yearly service plan. The date of service came and went, and the technician never came. I called at the end of the day and they ended up giving me another day that week. I noticed immediately after the technician was there, the bees did not dissipate. I called them the next day, and they told me that they needed to wait 10 days before coming out again to let the substance work its magic. Needless to say, it did not. They came back out again, and re-sprayed. Same thing happened. The bees were still there. When I called again, I was told by the representative that that is too bad, and I could go elsewhere. She was extremely rude. I asked to speak with a manager, was put on hold for 30 minutes, then was told that the manager was too busy to talk to me! They transferred me to a customer service line where I talked to someone who seemed extremely helpful. They told me they would send out a VIP service manager on a particular date. That date came and went and no one came. I have no choice but to dispute the charge with my credit card company and write this horrible review. I'm still looking for a company to get rid of the bees. Don't let them scam you too. Stay far away! UPDATE- it has been 2 weeks since I disputed the charge and they have not refunded my money. I have also reported them to the Better Business Bureau and the NJ dept of Consumer Affairs. In the mean time, we hired another exterminator to get rid of the bees. They came and sprayed and the bees are gone. (This shows that whatever Greenix was using was ineffective, whether it was diluted or some other reason. Looking at other reviews, I am not the only one who has noticed that they spray is ineffective.) read more

Where to begin? Lies on top of lies. The pushy salespeople will shove false promises down your throat until you reluctantly sign the contract. The office people and spray technicians will tell you differing information. It's not "all organic" and "essential oils" as the salesman stated. I read their product labels. Their "guarantee" says they'll re-service if you're still seeing pests but then you call and theyll tell you they can't spray within x amount of days. I did a better just handling the pests than myself before they came in to "treat" our yard. read more

We paid for a service and they did not fullfill it. They wont return phone calls and zero customer service. Do not give money until after service is done. Buyer beware!!! read more

I rarely write reviews of companies but feel compelled to do so here. We've had a similar experience with Greenix as some of the other recent reviews here and on Google. There are at least three major issues we had with Greenix: 1. The first service was ineffective (we still had plenty of bugs) and so we attempted to get a Reservice. Greenix then charged us full price for a call back service that was supposed to be free of charge. 2. At a later date, they came to our house for a service and said that no one was here. We work from home and have cameras, so it was clear that no one actually came. 3. A technical come to our house and I asked him to not apply the chemicals since we wanted to cancel. He was quite polite and passed on the message that we wanted to cancel. I went on to the Greenix portal later in the afternoon and saw a record of chemicals that were applied Again, we work from home and have a bunch of cameras, and told the technician to not apply anything before he got started. So, this means their documentation of what was done is not accurate. After all of these issues, the sales rep made it incredibly hard to cancel our service or get a refund. Despite not holding up their end of the deal in the contract, they took every opportunity possible to remind me of the $250ish cancellation charge. I would stay away at all costs. read more

Where to begin? I wish I would have checked out the reviews before locking into a contract. First, you're asked to provide a down payment which I did. Next there's a monthly charge, which is being paid. Time and time again I have to call the company because no one shows up to provide service. No one reaches out to provide a possible date and time to come to the home to provide service. There have been a couple of months where no service was provided, on one of those occasions I received a refund, but for the month of January no service no refund, and that's after I reached out. We are now into February with no call from GreenIx to provide a date and time for service. Unfortunately I can not cancel the contract until renewal, but GreenIx is clearly in breach of contract with no service. To anyone considering GreenIx, please do your research or you will be stuck in a contract with lousy service and customer service. Dear GreenIx: You must do better or a class action lawsuit will follow for continuous breach of contract on your end. I'm sure I'm not the only one. read more

When they come to your house to sell you their services, close the door. Totally scam. It's all contract based, which they make up some lie that you can get out of it. Wrong. It's all a sham. I couldn't wait to get out of our contract with them. Then after about 6 months they wanted the rodent traps back. I tossed them, figuring why would they want them. They never called back. Oh well. Do not use. If I could give 5 negative stars I would. read more

I wish I had not done this with them! A representative showed up at our door. First of all I dislike Cold Calls! Dummy me, let myself get sucked into a contract. We have had more spiders than we ever had after using them. We get eaten up by nats, and mosquitoes after 3 weeks. I am so so disappointed!!! DON'T DO IT IF THEY COME TO YOUR HOUSE!!!!!! read more

I hired them to remove a rodent from my house. I met about 6 or 7 different techs and had to explain the problem from the beginning each time. They set some traps and gave me a great positive sales pitch. They never caught anything. I kept calling them. They suggested a lot of work that I could have done to prevent the rodent from moving in and around my house. All I got for my money was more suggestions about what I could do - not what they would do. I finally solved my problem without any help from them despite the large sum of money I gave them. Had to pay a hefty cancellation fee to get out of my one year contract. Dropped over $1000 on them and got absolutely nothing for my money. Do NOT hire Greenix! read more

WORST COMPANY EVER! Stay away from them. They are dishonest. Aggressive sales tactics, poor customer retention and rude employees. Their brand values do not reflect their service. read more

These asshats tricked my daughter into signing a contract even though she wasn't authorized to do so. They canceled the contract but wouldn't refund the charges. In my opinion, they aren't professional. read more

I signed up for four services and the salesperson assured me that would be the end. I received a billing for a fifth service the day before they showed up again. I allowed it to go on then called customer service to cancel. When I called, they told me they cannot cancel now, and I would have to call back four months later to cancel within ten days of the next service. I then called my credit card company to have a block put on for this vendor. I recommend avoiding this company read more

Everything went bad from the beginning. They trick to contract a 12 month service that was no needing, then on the first visit selling me the service that I was really needing and after a month of receiving service it was not working at all, try contact them and they offer me a "free VIP service" but surprise I was charged for it, called to complaint and they said the will give me my money back and a 50% off on next visit and surprise again no visit or money back. Don't trust them run from this company!!!!!!!!! read more

I agree with all of the reviews. This is an awful company. Don't do it! They make Terminix look like the gold standard. If you cancel the service if you recognize that their service is rotten, they will charge you near $300 to cancel the service. Blackmail! Extortion. I question the morals of the individuals that work they, as they must recognize that the owner is no on the up and up. Terrible company. I hope the Better Business Bureau puts these guys out of business. read more

Horrible service - they get you to sign contract and then do not show up and hold you to the contract. I cancelled their service due to no shows and no call backs and then they wanted me to pay a cancellation fee. I had dispute the charges and they are not letting go. They want me to read the contract even though they did not provide service they agreed to. read more

1 star is generous. I honestly can't believe they are allowed to be in business. Situation: we are allergic to bees, the weather warmed and we had a significant carpenter infestation by the front door and back windows. Immediately looked for pest control and grabbed Greenix first. I had no experience with them prior. I got several e-mails right after scheduling about a contract, I reviewed some, but not as much as I probably should have, just needed help. The guy got here, was very nice, knowledgable and I know he did a good job with the nests. While here he said he saw nests in the yard and recommended a second service, while he was here. Got more e-mails about more contract stuff, but I agreed. I KNOW they DID NOT do the second service. So over $200 total, 50% accomplished for the money, but my front door and back windows were clear in a day. Then I read the contract closer and I had agreed for those 2 services, AS NEEDED, for 18 months at over $160/month. Yep, $3K. Obviously, not wanting to do that, I was lucky that there was a 3 calendar day right of recession buried in the legalese. So I called the very next day day, got passed around to multiple people, as they make it intentionally difficult, but finally got it cancelled. SO, 5 days go by and the like I said the yard treatment was not done, and we actually did start seeing exorbitant amounts of bees hovering about 6 inches above the grass in multiple places, more than I had honestly ever seen in my yard. I called Greenix, told them my address, that I had paid over $200 for 2 services, 1 of which I was happy with, 1 of which I was not. They would not even talk to me about either treatment, recourse, or quality control UNLESS I signed another contract!! The $200 they said was 'forfeit' when I cancelled the contract the next day, and I'd have to sign back up, $3K, for them to even talk to me about fixing the second issue, which I had already paid for treatment! I asked, and had them repeat multiple times, multiple reps, that 'Greenix will not stand by any service PREVIOUSLY PAID IN FULL unless you have a contract with them'. I have since gone with another company, I paid them half as much and they did twice the work and quality with NO CONTRACT. I will never, ever work with Greenix again and if this review helps 1 person avoid their malicious and predatory business practices, then my $200 is stolen money well spent. read more

Horrible. There rep came from Utah to our area to enroll people. He knocked on our door and we were decided to give them the try. The rep said if we don't like them after our first complimentary service we can cancel the contract within 3 days. The first complimentary service happened and it was horrible. They did not spray thoroughly. When we tried to call customer care to terminate within the 3 day window she started to argue and told us that they have recorded our conversation when we were signing up. Anyways we told them that in the same recording she can listen about the 3 day clause which their rep told us and it is also mentioned in the written contract they provided us. They decided to terminate the contract but charged us 168 dollars on the day of complimentary service, which was written in the contract that it will be refunded if we canceled within 3 days. Guess what I had to follow up with them 2 times for 4 months to get the money refunded. STAY AWAY read more

I received service yesterday, that was NOT authorized by me. I was charged for this service, when I spoke w a rep back in June to cancel service. She then advised that I keep my account open, I would NOT be charged unless I requested service she offered a free service, which I received in October. Yesterday a technician came out and provided a service I did NOT want or request. I spoke with someone (an account manager) whose solution to this problem was to offer/provide me a free service for April, instead of making yesterday's service free and reimbursing me my money! I am truly unhappy with the way this was handled! The service they provide to existing customers and the sales pitch used to get customers on board do not match!! Would not recommend!!! Middletown, DE read more

A total nightmare! I canceled the service the day they came, and got harassed for months after that. I received emails and text messages letting me know when my next service was. I contacted Greenix and asked, why I am getting these emails and texts, and was told...oh, you won't be receiving those anymore. That was a lie. The emails and texts kept coming. Then I noticed a Greenix truck in front of my driveway. The truck was there for 10 minutes and did not move. The driver was just sitting in the truck. I called Greenix and asked, why is there a Greenix truck in front of my driveway? I was told they are picking up traps. I replied, what traps, there are no traps! I then proceed to tell Greenix I want you to have that truck moved. Then about 5 minutes later, the truck drove away down the street and parked for awhile. Again, no one got out. Then the truck eventually drove away. read more

zero stars. worst company ever dealt with. total scam. take your money every month with no service. can't get out of contract so we are stuck. wood bee problem and they did not do anything effective to resolve it. same for ants. I would give a negative number review on this awful company. 45 a month for nothing. It's appalling. read more

Their sales people pretend to be from other companies to get you to sign with them. We had Green Pest Management so when we asked if they were Green Pest Management the sales person said yes. They travel with a technician so they can "treat" within minutes of signing meaning that you can't cancel then you are stuck for 18 months. They have an auto-renew clause that requires you to have a salesperson waste your time before you can cancel; however, you have a very short window to cancel so mark your calendars. Other than just being a shady company, their "service" which is a poor choice of words is terrible and does not work. We have more pests now than before they started. I don't know if they spray water but I wouldn't put it past them. We have called for respraying a number of times and it doesn't work. My suggestion is find a reputable company for pest control. read more

If I could give this company a ZERO star rating I would. Their service and products are horrible. I called a month and a half ago with ant problems. I have had 4 different technicians out here 4 times with no results. As many times as I called with follow up concerns you would think my ant problems would be resolved but no. They refused to treat inside so I still have ants all over the kitchen and both bathrooms. When they sent follow up technicians they keep saying give it time. I have been more then patient and diligent on my end. 2 of my neighbors have had different exterminator out and there ants were gone within weeks. This is over a month! I have lived in my house for 35 years and ever Spring we all have ants. This is the 1st time I used this company and it will be the last! I tried to terminate my contract c with them and now they want to send out a VIP exterminator with better products. Are you kidding me? Where was this service the other 5 or 6 times I called or the last 3 technicians they sent out they want to charge me an early termination fee of 249! Unbelievable. With their horrible service, tech who refused to treat where I requested and questionable products, why would I let them in my home again??? Please do yourself a favor and go with a reputable company with a history of success and knowledge. I will be contacting them myself. As for the manager he tried to tell me that unless they send another tech out 1more time I have to pay for the cancellation. How many times do I need to make arrangements for service with absolutely no results!? read more

I would give this company negative stars if I had the option. Do not go with a company that has no interest in following through on their promises. They are very good at taking your money every month but not good providing the service or sending people who know why they are doing. They send people who are rude and don't know anything about pest control. These are people who come into your home, know where you live and are inside your house. I would NEVER recommend this pest company. They over promise and they don't care about you because they are not committed to the community they serve. read more

Zero stars. Charged us 306 for calling them. DO NOT EVEN CALL!!! Do t ever consider this company to serve your needs for anything. They are crooks!!!!!!! We did not sign a contract and they did zero work for us. read more

Greenix is the most thorough and consistent pest control company we have ever had at our home. They always do everything they said they would do. read more

Do not use this pest control company. They trap you in a contract and even though our family made repeated attempts to cancel the service after the season was over, including a letter sent from an oncologist, they did not stop spreading chemicals around the home. The family member that signed up for the service passed away and they continued to bill them, transferring the contract to another member's name. We fought with them for a year asking to cancel and thought it was finally closed. After one year of no contact, they showed up and supposedly treated again, billed us and then sent us to a collections agency. I've called three times in the past 2 weeks and finally received an email stating the account is closed and they will never come back. We have No Trespassing signs posted and if they do come back, we are calling the police and having them arrested. The emotional stress they've caused is not worth getting rid of a few ants. Look at their account with the Better Business Bureau and you'll see this is standard operation procedure for them. I don't know how they are allowed to continue doing business this way. read more