After being a customer for four years, I've always paid my they would not work with me with partial…read morepayments. One a below freezing day shortly right after Christmas as I was pleading with them throughout the Christmas season for assistance due to being unemployed from the government bs. All I asked him to do was fill the tank as they normally do and I'll pay the bill in increments. Instead, they said there was nothing that they could do and I should contact some city department.. on top of being the most expensive people in town compared to Heller's who also has remote monitoring so they know exactly what your tank has in it Shawleys does not use it by default and does not work with families needs for a small I would expect have better customer

I've tried to contact Shawley's for several months now and they will not respond. They keep sending…read moreme new bills with late fees but will not return my calls or emails. I also reported them to BBB and they didnt respond to them either. They gave me a 300 dollar bill for warranty work on a fireplace i never got to use and never used. The fireplace was inoperable for the entire time I have had it. I have sent numerous emails and left numerous voicemails and nobody will respond. At this point I don't know what to do. I have asked them numerous times to come pick up their tank and close my account but they refuse to respond.

During a recent renovation we converted our kitchen cooking from electric to propane gas, I much…read moreprefer gas over electric. After lots of research I bought a Frigidaire stove from Lowe's but the people who delivered it had no idea how to properly convert it to propane (spoke little to no English),even though it was supposed to be part of the installation. I am not going to go through the nightmare of wading through the automated phones at Frigidaire and Lowe's for relief. Bit the bullet and contacted McLaughlin's (spoke to an actual human) and PDQ Bill showed up and got my stove properly converted. From John in sales, Tara answering the phone and Keith scheduling service, my experience with McLaughlin has been exceptional.

Horrible experience started a year ago. I contacted this company to come out and fix my gas…read morefireplace. I was new in town. They sent out a very dirty looking person that I wasn't really sure. I actually wanted to let into my house, but I did. After an hour, could not fix it and decided that I needed a replacement valve. I was fairly certain that valve was not the problem not that I am an expert, so I called and talked to the management at his company. McLaughlins explain to them that I did not believe they should purchase a new valve and that I did not believe it would fix it. They told me that this person knew what they were doing and that if a new valve is what he said it needed and that's what they would do so they came back again spent another hour putting in a new valve, which did not fix anything and they love saying they need to call the vendor for more advice. They tried to come back a third time without making an appointment just knocked on my door while I was working one day expecting me to let them come in, but at this point we are now weeks into the problem and I did not believe that they could actually fix it anymore so I called a company in Frederick Maryland, who came out and fixed it on the first visit and I have a bill proving that it was the control unit that need to be replaced not the valve. About six months after this occurrence.Mclaughlins started sending me past due bills for the work that they did not complete. I called and explained to the manager what happened which he did not seem to remember only that he had fired this person. And he continued to send me bills. I call back and warn them that I would be contacting the state and the Better Business Bureau if they did not stop harassing me about this bill yet I still am receiving another bill today. These people are thieves and charlatans and do not know how to fix gas fireplace

We have had a great experience since moving away from AmeriGas - what a huge change. They have…read morebeen good about deliveries, cost, and contacting us ahead of deliveries when requested

I have always had relatively good experiences with Valley Energy. However, I'm now done based on…read morethis past experience. I guess it does take only one bad experience. Poor management when questioned. I had an issue about whether 800 gallons was actually delivered to my home. I have a 1,000 gallon propane tank -- when I got to about 150 to 175 gallons, I called for a refill. When I received the refill, they refilled to 800 gallons (which is typical -- 80% total). They gave me a bill for exactly 800 gallons delivered. I questioned the invoice because I knew I called in when there was no less than 150 gallons, which means if I had 150 and they put 800 in that I'd have 950 total. They said they put in 800 and my tank must have been completely at zero and that my gauge must be wrong. I check my gauge every week and know it was not at zero or even close to it. My email was initially ignored, then it was clearly misread when it was responded to and not sent to management. I had to call to get a manager (or I think they connected me to a dispatcher), who tried to placate me to get me off the phone with the understanding he would follow up in a couple of ways, which he never did. When I finally followed up a few weeks later by email, the assistant contacted the the manager (or dispatcher) who told her to pass along that the driver who made the delivery was contacted and said that there were in fact 800 gallons delivered and everything seemed ok at the time of delivery. My emails to Valley Energy and my discussions were clear in that I was not seeking not to pay for gas I did not receive. I was interested in finding out if my gauge was wrong to have it fixed, or to learn if the gas truck that did deliver to my home reported the wrong amount as being delivered (they track all amounts all day) -- I indicated perhaps at the end of the day there may have been an extra 200 gallons on the truck. In any event, they handled it wrong and they lost a customer. I was with them four years and will be no longer. This experience leaves me with a taste of mismanagement, possible dishonesty and siphoned gas in my mouth. I'm not suggesting Valley Energy actually billed for gas they didn't provide to me, but the way they handled this incident, it gives me great pause to consider whether it is just bad customer service. I've lost my faith in them.

Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

As an OTR trucker this place was a must stop whenever I happened to be lucky enough to be in the…read morearea. Always great food, clean spacious showers & friendly staff. However since my last visit there has been some parking renovations. As i have done many times over my 26 years stopping here I turned left across the street from the business planning on grabbing some fresh hot grub before hitting the road again. Noticed a new gate had been put up & a sign stating daily, weekly & monthly rates. I wasn't about to back up crossing the street behind me so I got a ticket & went in the lot & then grabbed a couple subs for the road. No way they're going to charge me an overnight fee for a half hour to use the rest room & grab some food from there right? WRONG!!!! I will NEVER return here again. Inside I was told they could do nothing about it. I called the support number listed to no avail. Keep my $20 you cheap crooks. You'll never get another cent from me.

I'm so glad we stopped here! Great staff, clean bathrooms, and awesome food. There are tons of…read morechoices, from hot food to grab-and-go items. Everyone loves the fried chicken, and it didn't disappoint. There is an area to the side that has seating for after you get your food. Plus, they have showers and laundry! The parking is a bit confusing, with free and paid options. We parked in the lot where the CB shop is located; it's free. When we asked inside, they said we could stay for up to eight hours.

The best prices in chambersburg…read more Now, I gotta just sit here and ramble.For another eighty five characters.Because stupid yelp wants me to have eighty five characters before I post, but the bottom line is, I would recommend mccleary's.

From the owner: Welcome to McCleary Oil Co., Inc.'s web site. We hope you find our site informative, and easy to…read moreuse. This is a summary of the products and services our company provides to the Franklin County area. Our business was started on Main Street in 1928 and moved to the current location in 1929. What does this mean to you?? Hopefully you will find our consistent and stable service to be a pleasant change from today's trend of recordings and voicemail. brï Automatic Deliverybr brï Paymen Plans Availablebr brï Propane Fuel Oirbr brï Kerosenebr brï Gasolinebr brï Dieselbr brï Off Road Dieselbr brï Propane Tank Installation We'd love to discuss details of all our services over the phone or in person, so please stop in or give us a call.Thank you for the opportunity to be your fuel supplier.

I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

ordered propane online on Sunday with my tank at 15%. It's now Thursday night, still no delivery…read moreand my tank is now at 3%. I doubt I'll have any hot water or heat by the morning and will have to pay a $120 fee for a safety check if the tank is empty. Also, what's with the $9.95 delivery fee each time the tank is filled! A delivery fee is usually for the option of having something delivered but since there is no option, unless someone can tell me how to pick propane up in my car, how can there be a fee?

They came and picked up my tank that was full and was told I would be refunded for the propane in…read moreit. Was never told about a service charge. When I inquired today about the refund they said they used it to cover the service charge and was told they didn't need to tell me because it's on the back of all the invoices. Bunch of crooks. 1 star is too good for them. Don't use them!

Beware of their tactics! I was told by the service technician that someone would contact me…read moreregarding a service plan. I did not receive a call but did get an invoice for the plan on my A/C. I immediately called to explain that this was not what I wanted. Was told this would be cancelled and the new plan which included my furnace and A/C would be set up. I'm still being billed for the original plan which I cancelled more than two months ago. Trying to talk to these reps is next to impossible. They said that cancellation must be done within 60 days. I cancelled after 3 weeks. All I have been told is that I have to pay this invoice. How many more people are being duped by this unfair business practice? More people should speak up and a letter to the Attorney General for the State of Pennsylvania seems to be in order.

18 years as a customer. Bills always paid on time. Now they want to charge me $99.99 every year for…read moreunder usage. Great way to lose a customer. They also will charge me $94.00 to come remove their tank.