Job was done in a timely manner by some very nice guys. These guys know there stuff in and out…read more The only thing you trade off on for the better price is the waiting area is not too clean. It is most likely expected that regulars drop off their vehicle for service. No loaner vehicles, but the price makes it an acceptable trade off.

Absolutely the best shop i have ever been to. I have a 2006…read moreBMW M5 that needed some maintenance. Job that would have kept my car in a shop all day, they did in 3hrs. and for about 1/3 of the price the dealer would have charged me. Just the way they talk(anyone who works there), you understand immediately that they know what they are doing. Oil change, air filters, all belts and pulleys plus a light bulb in left headlight. Amazing is also that they had all parts in stock. Btw Sharret Automotive told me they can't do the belts and pulleys because the car is too complicated. Do not let the looks of their building mislead you, these guys are masterminds. Highly recommend this place. Going back there next week for some more maintenance.

Excellent service!! They are so helpful with all my needs, great communication, timely service,…read moresuch nice staff/ owners.

I was shopping for a car at the peak of the New and Used car craze and reached out to many dealers…read morein the area. Hearing from friends' experience, I was quite nervous about the whole thing. Dennis, the Salesperson reached out to me over email and after couple of days, I also got a Follow Up from the Manager asking whether they met my expectations. I responded back asking for on the road price for few trims I was interested in and to my surprise they responded back with a no BS MSRP and OTR price. Dennis was quite frank about inventories and not once was pushy during the whole process. There are two things I noticed in the current market why I would rate this dealer above 5 stars. Transparency (accurate inventory and upfront price) and Promptness. Many folks tried to get a deposit out of me for a car that may not deliver in few months! Anyways, I got the price on Tuesday and set an appointment for Thursday. Dennis was keeping tabs with me over email even in his day off on Wednesday and when I couldn't immediately reach him, I got a call back from his manager John willing to answer my questions!! John assured me that the price they quoted will be the price I will walk out with. On the day of purchase, I drove 70 miles and my friend gave me a ride. The whole process took only couple of hours. Dennis gave me thorough walkthrough and setup of the vehicle, pretty much proving me a VIP experience. He went through the phone setup for MyMazda and showed me how to start the car remotely etc and gave a demo of the safety features, calibrating sound etc., he was truly knowledgeable and experienced! Finally, I was sent to Finance and Louis did a phenomenal job in showing the numbers, whiteboarding it so I can understand easily. He was able to pull my credit, negotiate better rates and had it all ready by the time I went there. I would go back and buy another car here just to have this great car buying experience.

I wish I could give zero stars! Start with the automated service that failed 3x to connect me with…read moreparts or service departments or even an option to speak with a human. 4th try the service call center (not anyone at Hagerstown, Mazda) answered the call. I had to repeat 3x times the car I was calling about and what I needed done. Since part of the work involved replacing an antennae I asked him to confirm that the part was on hand before I took the trip. He assured me the service department would call and confirm the part was in. 48 hours later no call. I called the part isn't in. I called to cancel the service appointment. The woman that answered my call was surly and unapologetic that I was about to take an hour trip to have work done at their shop and that they didn't have the part and wouldn't be able to perform the scheduled repair. No apology. No let me see what went wrong. Just well sucks to be you! I will never return there for service and I'll tell a friend that was considering buying a Mazda to look elsewhere. BTW I have purchased 3, not 1 Not 2 but 3 cars from them and this is the treatment you can expect.

I have had my car in here a couple of times now with issues with brand new wheels and tires I…read moreordered for my car. They were not from Byrd Tire, I bought the package online from a company that sells wheels for my make & model. I hit a pot hole not long after installing them which bent two of my wheels. I didn't know that at the time but Byrd Tire was able to first get the wheels rebalanced and then inspect the wheels thoroughly to let me know I actually had bent wheels causing all the vibration I was experiencing. Although this is my first time dealing with the company, they seemed very honest and reasonably priced and I enjoyed dealing with Dwayne and Gene at the counter. I'll be taking both of our cars back for future servicing.

I had tires from my Kubota mower that no one else in the area would touch. they didn't even flinch…read moreand told me when to come back to pick them up. pricing was good but their service was great!

i was really worried about my car since i have a few problems with it and i had a flat tire. ethan…read morereassured me and made sure everything went great. he explained things that i might need to get done in the future and explained what they do to help. this was great for me since i know nothing about cars. i am definitely going to come here for future services on my car, since vavoline isn't how it used to be. staff here is very kind !!! thank you ethan again for explaining everything so well to me !

This place was awesome. I hit a pothole on the interstate last night. They opened at 7 AM Saturday…read moremorning. I had a new tire before 8 o'clock. Awesome!

Both purchased my vehicle here and just went in yesterday for service. Got an excellent price on…read morethe vehicle and have been very happy with it. No problems for 4 years now. (It was used 1 year.) Yesterday's service is what most impressed me, though: I've been to 4 Kia dealerships in 4 different states with this vehicle, and this has been hands-down the best. I was served by J.R., who is an excellent communicator and a very patient and kind person. So often at dealerships I feel like the service rep is just spitting jargon at me so I'll worry and spend more money. J.R. did make recommendations for future service, but said nothing is urgent right now so I can go home and decide later if I want to. No pressure. Just informative, clear, and helpful. The only reason I don't give 5 stars is because, over the phone, I was told that my safety recall fix would take 1 hour. When I arrived, I was told it could take up to 3 1/2 hours. That's a pretty big discrepancy, and suggests that the service department isn't communicating well with the ladies who take appointments. In the end, my visit lasted somewhere between 1 and 3 1/2 hours, but I had also added an oil change, a horn check, and a car wash in the meantime, plus J.R. warned me about the possible wait as soon as I arrived. So in the end the wait was understandable; I just think the ladies taking appointments need better information! Will definitely be back here for service in the future. Thank you, J.R., for your wonderful customer care!

I purchased my car in February 2026, the initial experience was great. I have since paid off the…read morecar and have been trying to find out the status of my gap insurance refund, and they literally are not emailing me back. I have had three emails go unanswered. So I would say that customer satisfaction after the sale is lacking.

I brought my car in for a routine service check. They did a great job…read moreand did try to 'upsell' me. It's my first time at this dealership. I'm very pleased with their service. Josh was very helpful, professional and helpful. I'll be back.

Interesting experience at this Dealership. This Dealership offered my husband 19000 for his 2019…read moreSUV a few weeks ago. They offered me 24000 for my 2023 SUV today. Cars depreciate, but they don't depreciate that fast. Offered below KBB, once I decided I wasn't going to take their lame deal, they were rude and unfriendly. Not sure sure if it was a race or gender issue, but I found out it interesting they were willing to give him above kbb for his trade and below kbb for mine. Buyer Beware Posted this review on google and magically 4 five star reviews popped up. lmao

I have always had a hard time trying to purchase a new or used vehicle here. Their prices are…read morepretty high, especially after they calculate their fees, taxes etc into the overall cost. It's very disappointing that the dealership is so unwilling to work with you when you are trying to buy. They definitely try to push you into an extended long term loan that other dealerships don't and banks suggest not to do. The night I was here I was interested in a Jeep they had listed online. While I was waiting for my salesperson to talk to finance for me, 2 other customers actually walked out over the pricing they were offered. We were unfortunately unable to come to an agreement on terms for the Jeep. They were offering me a 5-7 year loan for a 2012 Jeep with a payment between $400-$500 a month. I can get a newer Jeep for a lot less. I am giving them 2 stars because they do have a nice selection of both new and used vehicles. They are also very friendly to work with.

My family and I have bought 3 Nissans from Hamilton over the last few years. All three were…read morepreowned. Paid over $20k on each one. And all three had issues that the dealer wouldn't cover! Even bought the extended warranty which didn't cover crap! Will buy from another dealer in the near future.

My review is specific to their parts department for an online order placed. This was for a…read moreMitsubishi ABS Modulator Module/Valve that my dealer was going to charge me $3,100 for (more than the $2,221 MSRP!). I ordered the same Mitsubishi part online for $1,599 (plus shipping). It arrived as expected, well packed and 100% new OEM part.

Bought tires March 2023 for my Outlander PHEV that I bought new from Younger, Younger rotated tires…read moreevery 5000 miles, obvious tire problem, November 2023 at last rotation sent me home on a very dangerous tire - shop foreman, tech, and service advisor all said tire was safe: Maryland inspection station said "ready to pop", MR tire said tires are "shot" . . . offered nothing and sent me home 70+ miles on a unsafe tire. . . I will pass in the future. So sad I put my families safety in jeopardy based these guys POOR analysis. . . I argued but to no avail. Bought 4 new Goodyear tires next day.

Quick lubes is a full service garage. They have taken care…read moreof multiple vehicles for me. Oil changes, Mirrors, Registrations. You name it. They get things done effectively and quickly. They are nice and trustworthy. These folks are heroes. Thank You Quick Lubes are Us.

Brought my car in today for an inspection (less than 90K mileage). Car was never put on a lift…read more Ten minutes later, I was told it failed inspection and needs a $650 control arms front end repair. I paid for the "inspection" but sat in the front waiting area, packing up work items I'd brought in with me to do while waiting. Two other customers after me were called to the front counter, and both were told their cars failed inspections due to the exact same problem as my car allegedly has. None of our cars was put on a lift. Never underestimate the public's observations and intelligence: this place is a con artist's wet dream. PS POSTED ON 08-07-26: Took my car to a reputable Waynesboro tire/inspection business today. My car passed inspection without any issues at all -- certainly not a control arms front end repair needed!! DO NOT TAKE YOUR VEHICLE TO THIS QUICK LUBES R US for an inspection.