In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

Dan and his men were great they did a beautiful job on our kitchen and bathroom they were very…read moreconsiderate and took care in the remodeling Fantastic men to work with

From the moment I entered the store till the appliances were all installed in my kitchen ...A GREAT…read moreEXPERIENCE. Salesman very knowledgeable and pointed me in the right direction to what I knew I needed. Got a no interest fir 18 months deal and it was Maryland tax free day to boot! Delivery texts kept me right up to date about their arrival time. They arrived exactly on time. Guys were very careful... even about taking care of my carpet! Very quick install. All look great in the kitchen and I am tickled to death to have new stuff! Indeed... A GREAT EXPERIENCE.

Used for large redesign of kitchen and appliances. Used in house design service for running the…read moreproject and hiring sub contractors. Work started late August 2025 and was promised completed by end of OCT 2025. I could write several pages of all the things that went wrong but will summarize. They did not complete work till FEB 2026. Delays were due to B&S delivering wrong items, damaged items, no items, contractor indifference, no one in charge at the end, lack of responses,... just horrible all around.

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

We hired H&C for a total kitchen remodel and we are so thrilled with the results! This was by far…read morethe biggest home improvement project we had ever undertaken. We sought estimates from other contractors but we felt none of them measured up to H&C in terms of their professionalism, customer service, and attention to detail. They have a deep and talented team that was incredibly knowledgeable and responsive to all of our questions no matter how small or complex. Even from the very beginning, before we had finalized a design or signed a contract, Luis and his team's responsiveness and professionalism always made us feel as though we were a valued client. That continued throughout the entire process as we worked with them to develop a design that fit within our budget. Fabio was assigned as our project manager and we couldn't be more thankful for him! He was on top of every last detail and when we had two unforeseen issues come up during demolition, he was quick to provide us a thorough assessment of the issue, several options, and his professional recommendation. It was extremely evident that Fabio and his crew that were here every day were a strong team and it was reflected in their daily communications, their craftsmanship, and their meticulous attention to detail. We'll definitely recommend H&C to our friends and family for any remodeling projects. We're looking forward to enjoying our new kitchen for years to come!

I did not have a good experience at all with this company. First, they changed project managers on…read moreme just before they came out to do that work without explanation. When the work started, they moved at a glacier pace with erratic attendance. There were days they did not show up at all, other days they would show up unexpectedly at 7am, and leave at 10am. This was never communicated with me. Next, mistakes started happening. They painted the walls the wrong color. They put up the shower door on the wrong side. They also put up the window blind backwards so I couldn't reach or use the rod to open and close it. After the shower door went up backwards, the project manager fired the workers, but the had no one to finish the work. When they finally came back to fix the shower tiles wrecked when the door went up on the wrong side, they didn't align the replacement tile patterns with each other so the pattern is disjointed and doesn't line up at all. The project manager told me it's not supposed to line up!? After complaining about it 3 times, they finally offered to replace the tiles. But they stalled on ordering them and now it's out of stock. There are also other problems - the shower faucets are not properly secured to the shower walls, the vanity light is separating from the wall and the light switch fixture is also separating from the wall. The floor tile is irregular with grout lines sometimes thick in places, other times nonexistent. Currently, they are not returning my calls or texts. I've even reached out to the owner who came out and promised to fix everything, but commented that I was overly concerned with "small" details. Now he has not returned my calls or texts about when he will come to fix things. Maybe I am concerned with details but I'd think that is common when paying 20k to have a bathroom redone according to an approved plan. At the very least, I expected that shower tile patterns would match up and that things would be well grouted or secured in shower and on walls. This was my first renovation in my first home and I'm so disappointed in how it turned out and how I was treated by the team. Also, this 2 week project took 5 and 1/2 weeks to get to where it is now. Overall the project was done carelessly with no attention to detail and with no acceptance of their mistakes and no attempt to repair the problems identified. I see they have had good reviews in the past, but my project did not go well at all. I would definitely recommend choosing another company. When I first complained they asked me not to write a bad review and I said that along as everything was fixed we had a deal. Nothing has been fixed and they are not communicating with me. I know have to either pay another company more money to fix their mistakes or take legal action to resolve the simple issues that could be easily fixed. If detail and having a project done to your liking is important I would not recommend H&C at all.

I have always had pleasant experiences with this store - sometimes things go out of stock, but…read morethat's just the way things are nowadays. Twice when I've been to this store I have seen *awful* customers treating the staff horribly. There's just NO reason to yell and curse and swear and I feel so sorry for staff who have to put up with this level of nonsense. I recently had what I thought was going to be a challenging experience and I was directed to Rosa who took such good care of me and was so kind. I know how tough it can be to work customer service, especially when people can be so unkind and hostile. I was so appreciative of Rosa's kindness, patience, and taking charge of my situation and resolving it to my satisfaction. Thanks so much for having staff who are empowered to make things happen... I'll be back soon!

We like coming to Floor and Decor for getting stuff for our home projects. The store has a good…read moreselection of tiles to choose from. They also have good options for large sized tiles. The staff is helpful in making recommendations and also to figure out how much tile will be needed for the work. A good alternative to Home Depot or pricier tile stores in the area.

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

Santiago provided exceptional service. He cared for my home as if it were his own. Plus, the…read morefinished product looks great! It was a small job but they treated it all the same.

You know when you feel like you've struck gold? Contractor gold? Like found a Honest-To-God Good…read moreCompany that'll you'll always use forever? That's me. Layla and Bruna were so helpful (with my 101 questions): They were professional, knowledgeable, friendly, reasonably priced, and responsive - all checks in my book. I never felt like they were a shady contractor that might do the job and run or do a half-ass job and then never be able to find them. They have a showroom (if you wish to look at a physical sample). Their measurement and installation tech, Angelo, came exactly when they were scheduled: again, professional, friendly, quick, and clean. I couldn't have been happier with using Quick Countertop and def recommend them for any kitchen, bath, countertop and/or cabinet makeovers. Thank you!

Very glad we found Kitchen Design Center, and had them do a lot of things in our house, not just…read morethe Kitchen. We used KDC to renovate our Kitchen, Master Bathroom, and fix some other issues around the house that involved tiling, plumbing, drywall, etc. We first started with KDC on the kitchen, where we had them install all new countertops, and replace our cabinets, basically a whole kitchen renovation. They handled everything and had people for plumbing, tiling, painting, electrical. Everything was handled for us with minimal involvement other than picking out materials. It was one of the easiest experiences where we picked out what we wanted in their showroom and had their project manager coming to the house to review progress on a consistent basis. With how smoothly the kitchen went, we had KDC fix our guest bathroom where things went just as smooth, and then do a whole renovation of the master bathroom. Similarly, we picked out all of the materials in their showroom and the results were amazing. The quality and craftsmanship is very detailed, with new cabinets, tiling, moving different fixtures to new locations, and installation of everything flawlessly. They even alerted us to a cheaper countertop option that still met our needs. All in all, it seems like KDC worked on half the house and did some in a timely and expert way. We've recommended them to friends and happy to do so for others. It was refreshing trusting someone to do a great job with minimal supervision and we're thrilled with the results.

Great people ,great company. I was really happy to meet this company. I renewed my kitchen with…read morethem. They finished quickly and perfectly

We had a fantastic experience with Tile Center. We needed to redo our floors not for fun but for…read moreflood repair, so we weren't exactly going into all this in great spirits! From the start, Tile Center made this piece of our process easy and pleasant, and we love the outcome. As project manager, Joe was incredibly helpful and easy to communicate with. He came to our house very quickly after our initial outreach, returned later with grout samples, and walked us through options at the showroom. He always responded quickly to emails and texts. He helped us navigate tile shortages and advised us when we needed to order from a third party. Thomas, the installer, was also fantastic. His work is beautiful, and on top of that, he was just incredibly lovely to be around. He not only tolerated, but was awesomely kind to, our very loud and unhelpful dog! He also went above and beyond dealing with various issues that arose. James, who came on one of the days, was also great. On top of everything else, we really appreciated how both Joe and Thomas worked things out so that we could live in the house throughout the installation. That was really helpful as far as both hassle and the potential extra cost of lodging. We got porcelain wood-look tiles, and we really like the outcome (see picture). 100% recommend.

I received wonderful service, thanks to Franklin. I now have the bathroom of my dreamsread more

We had a great experience with our recent kitchen renovation. Selman assisted us expertly during…read morethe design phase, and Vitalie, Rodollfo, and the rest of the team did an excellent job with the execution. Everyone was committed to delivering a quality product, and the results more than met our expectations. We look forward to working with you again in a couple of years on our bathroom remodel.

Mariam, Vitali, and their team were amazing to work with on our master bathroom remodel. My husband…read moreand I had an idea of what we wanted and Mariam had great ideas with the design from the tiles, fixtures, vanity countertop, paint color, etc. Vitali and his team were professional and clean and LOVE our new bathroom! We get so much sunlight in there that our dogs lay in the sun too! We will definitely be using them for our future projects in our home!