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Green Light Wireless

1.8 (8 reviews)
Closed • 9:00 am - 5:00 pm

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3 years ago

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7 years ago

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4 years ago

We tried to help a small business but deeply regretted it. My advice is get your internet from a real internet company.

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5 years ago

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7 years ago

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9 years ago

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9 years ago

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10 years ago

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Xfinity

Xfinity

(3 reviews)

East Liberty

This review requires some backstory, as it's one of those rare instances where one person…read moresinglehandedly turned a 1-star experience into 5. Due to some of my chronic conditions, I applied for and was approved for a unique discount for my Internet services, and was told I would be receiving my set-up equipment in 2-3 business days. After waiting a week and a half, I finally tried reaching out to Xfinity via their website. The AI bot is absolute trash, BTW. I was ready to swear off Xfinity, because they showed no record I even applied for the program. Finally I made one last grasp, finding another fairly-low cost program. This time I walked into the brick-and-mortar store, and after explaining the situation to the woman greeting, I was paired with Charlie. Charlie turned this experience around. Not only was he amicable and pleasant, he knew exactly what he was doing. Not only did he find my original approval (which turns out to be a better deal in the long run), he quickly jumped onto a chat with some of his people, made sure my service would be ready, and made extra sure I was walking out with not just the service I wanted but all the equipment I would need to set it up myself - including coax cables! Having worked in hospitality most of my life, great guest service can absolutely be a game-changer. Xfinity, give Charlie a raise! You should be lucky to have him.

Horrible customer service. My mom passed and I had to close her account. I was informed by a…read morerepresentative of xfinity that they would send me a shipping label to send equipment back. I never received a shipping label but what I dud receive was a bill for $150.00 because equipment wasn't sent back. I tried calling customer service multiple times to explain situation. A local store is to far to drive so I asked for them to send me a shipping label. I was inform that I would need to log into my moms account to request the shipping label. I explained again my mom died and I don't have access to her account. They basically told me that's my problem. Customer service was rude, uncaring, and totally not helpful at all. Do not go eith this company.

Green Light Wireless - isps - Updated May 2026

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