Beautiful store. Per my Xfinity rep, Jeannie, it has only been here since June…read more I am here only to disconnect cable TV and internet and return equipment. Decided to cut the cord and use "rabbit ears" for TV. I am ok with that. Am able to get about 30 stations and will still have to figure out how to position antenna to get PBS. And internet? Decided to go with Verizon unlimited data plan and get a jet pack for computer. Will save money which is the ultimate goal. Basic xfinity cable TV and internet was getting way too expensive. Oh, and Jeannie was very pleasant and efficient to work with.

i greatly apprecate there service and reasonable price for home phone and internet service. i was…read morehaving difficulty hooking it up. i reached out to them and they returned and explain to me and i greatly appreciate it. the money i have to spend is well worth it.thanks for your kindness and patience with me.theresa carroll

I got DISH 3 months ago.. They kept raising the prices and every wind storm the signal would go…read moreout.. One freezing day it said to go up and chip the ice off the dish!! What craziness! So we canceled our service, it cost $300 to cancel and $50 to take away the dish..DISH did not send me a box as they claimed..so, I saw that I could "recycle " the equipment at Best Buy, on the website DISH charged me another $379. Don't fall for DISHES scams..read carefully..don't waste money on DISH.

Don't do it!!!!! If it EVER rains in your area you will lose service. And if it doesn't rain…read morewhere you live I want to know where you live. JUST DON'T CHOOSE DISH TV, pay a few extra dollar and get a cable service. DON'T DO IT DON'T DO IT DON'T DO IT

Had an outage due to a storm and an actual person called me to let me know they had fixed the…read moreproblem within a day of it happening! Never have had this level of service. Highly recommend!

I had GoNetSpeed installed May18th. It is delivering exactly as advertised, simple, courtesy…read moreinstallation and speed as advertised. Hardwired I'm getting 102/106 download/upload speeds and with my wireless I'm getting a consistent upper 80's download with mid 90's upload speeds I have 12-15 devices and everything steams without a problem $50 a month guaranteed for life. Sure beats my old provider in every way.

Pricey but reliable & somewhat weird. So I have mixed feelings. I'm paying considerably more for…read moreservice than when I began with them towards the end of 2015. To start, I got what seemed like a very good price. After a year it rose somewhat. After two years it shot-up like Jack's beanstalk. I eliminated the DVR service & cut back my broadband to a lesser speed, to limit the price increase, which was still a lot anyway. But it's always on. I have a DirecTV dish in front of my house from a prior occupant. Maybe some day I'll switch to it for TV & just keep Armstrong for internet, But I know that with DirecTV, the slightest rain will disrupt the signal. Armstrong, has been nearly flawless. There are some channels I wish they offered & a whole bunch I could live without, but that's the same with any cable TV provider. What's weird, at least to me, are their "packages" or bundles of channels. I have an HD-pack that includes an assortment of certain channels in HD, which is sort of fine. There's also a Variety-pack that I don't have that costs twice as much as the HD-pack. The Variiety-pack is also a variety of un-related channels, such as kids channels & sports channels. At the time of this writing, I wish I had FoxSports2 for the Women's World Cup Soccer Games, but that's part of the Variety-pack, 90% of which I'll never watch. My history with other providers is more focused bundles, such as News & Sports pack, Movies pack etc. Armstrong seems to pick assorted random channells & combine them in packages, which may be their strategy to get a subscriber to have to buy more bundles to get all the channels they really want. Their customer service is decent. It's also all USA-based, which makes talking to them easier than with foreigners for technical issues like I've experienced with DirecTV. When needed, I've never had a problem getting someone out to the house & there's never been an extra fee for any on-site visit. I've also had no billing issues (except the price, which is a different issue). There's another local cable/internet provider I could join here, but their internet speed offerings don't compare to Armstrong & though they offer a better selection of TV channels, the internet has become more important than the TV at this point. So, I'm living with Armstrong, somewhat begrudgingly. (NOTE: I'd put here what I'm paying, but there will likely be another price increase soon, so there's no point)

Zero stars if I could place one, if you can do anything to avoid this company, their people and…read moretheir service please do. Its Been a nightmare to say the least!

This review requires some backstory, as it's one of those rare instances where one person…read moresinglehandedly turned a 1-star experience into 5. Due to some of my chronic conditions, I applied for and was approved for a unique discount for my Internet services, and was told I would be receiving my set-up equipment in 2-3 business days. After waiting a week and a half, I finally tried reaching out to Xfinity via their website. The AI bot is absolute trash, BTW. I was ready to swear off Xfinity, because they showed no record I even applied for the program. Finally I made one last grasp, finding another fairly-low cost program. This time I walked into the brick-and-mortar store, and after explaining the situation to the woman greeting, I was paired with Charlie. Charlie turned this experience around. Not only was he amicable and pleasant, he knew exactly what he was doing. Not only did he find my original approval (which turns out to be a better deal in the long run), he quickly jumped onto a chat with some of his people, made sure my service would be ready, and made extra sure I was walking out with not just the service I wanted but all the equipment I would need to set it up myself - including coax cables! Having worked in hospitality most of my life, great guest service can absolutely be a game-changer. Xfinity, give Charlie a raise! You should be lucky to have him.

We moved and a technician was supposed to be out today. I was told they were delayed and I kept…read moretrying to find out when they would arrive. I finally chose the option to cancel my account; yes, I got someone. After another 30 mins of being passed around, and no resolution, other than it would be five days before the person would arrive, I decided to actually cancel and go to Verizon. I had forgotten how awful Comcast is. No one can truly take charge to deliver a resolution. I will not miss them.

This small start up offered pro bono help! They said they don't charge and are helping people with…read morewifi security and set up. Such nice people.

From the owner: Wifi done right. Simplify your life! Pittsburgher's who speak your language, forget those long hold…read moretimes with your service provider. We're here for yinz!

Just when I started to think they weren't awful they tack on a ridiculous 5$ extra charge for…read morehaving WiFi. Also raised prices over the course of the year without any notice. Crappy company, can't wait until Verizon or some bigger provider chases them out of existence. Today's prices for yesterday's quality. They can fall off the face of the earth, that's a promise. Update: Service hasn't been awful recently and they've been helpful with certain aspects when issues arise, good customer service and crisis response during the COVID-19 outbreak. Updated from 1 to 3 stars.

Armstrong sends its customers email and direct mail notifications of how good their service is and…read morehow they have been uprading their network. PLEASE SAVE THE MARKETING EFFORT AND PUT THE MONEY INTO UPGRADING YOUR NETWORK!!!!! IT'S HORRIBLE! Internet connection fails for a few minutes several times a day. Armstrong always suspects the customer as the problem. However, after all of these years, and many, many escalations, the issues still exist and appear to be getting worse. After a career in telecom, I can assure you that the issue is capacity. I don't have many options in my area but as soon as I do, I will kiss Armstrong goodbye.