I went to the chat app on Monday! 2 reps told me I could make payment arrangements and my service…read morewould not be disconnected.....guess what I wake up Wednesday to no service!!!! 8 called Xfinity to ask why....they told me #1 they were unable to do the extension I needed and #2 there were NO notes of me chatting with an agent on their app. I asked them if they wanted my screenshots I took of the chat convo...they said I'm sorry we just can't do that! Their liars and they let the agents tell you whatever just to get a 10/10 rating!!! That's shameful!!! I will be calling the puc and whoever else I need to!

Not very Customer Friendly if you are a little late on an extension by 5 days …read more And I could hardly understand the representative English language. I am Disabled and have trouble walking and am in need of phone service ,But who Cares .

Beautiful store. Per my Xfinity rep, Jeannie, it has only been here since June…read more I am here only to disconnect cable TV and internet and return equipment. Decided to cut the cord and use "rabbit ears" for TV. I am ok with that. Am able to get about 30 stations and will still have to figure out how to position antenna to get PBS. And internet? Decided to go with Verizon unlimited data plan and get a jet pack for computer. Will save money which is the ultimate goal. Basic xfinity cable TV and internet was getting way too expensive. Oh, and Jeannie was very pleasant and efficient to work with.

i greatly apprecate there service and reasonable price for home phone and internet service. i was…read morehaving difficulty hooking it up. i reached out to them and they returned and explain to me and i greatly appreciate it. the money i have to spend is well worth it.thanks for your kindness and patience with me.theresa carroll

I got DISH 3 months ago.. They kept raising the prices and every wind storm the signal would go…read moreout.. One freezing day it said to go up and chip the ice off the dish!! What craziness! So we canceled our service, it cost $300 to cancel and $50 to take away the dish..DISH did not send me a box as they claimed..so, I saw that I could "recycle " the equipment at Best Buy, on the website DISH charged me another $379. Don't fall for DISHES scams..read carefully..don't waste money on DISH.

Don't do it!!!!! If it EVER rains in your area you will lose service. And if it doesn't rain…read morewhere you live I want to know where you live. JUST DON'T CHOOSE DISH TV, pay a few extra dollar and get a cable service. DON'T DO IT DON'T DO IT DON'T DO IT

I had GoNetSpeed installed May18th. It is delivering exactly as advertised, simple, courtesy…read moreinstallation and speed as advertised. Hardwired I'm getting 102/106 download/upload speeds and with my wireless I'm getting a consistent upper 80's download with mid 90's upload speeds I have 12-15 devices and everything steams without a problem $50 a month guaranteed for life. Sure beats my old provider in every way.

Gonetspeed is the internet company to go with when choosing a service provider. I appreciate that…read morethey have a lifetime pledge to never raise your internet bill. Moreover, I was impressed how fast and easy the installation was. I went on their website and scheduled an appointment and the technician showed up early to the appointment instead of late. He was very easy going and knowledgeable. He answered any questions I had and was in an out of the house within ten minutes. He was very quick and efficient. I have had reliable internet ever since it was installed, which I can not say the same with other internet companies I have had in the past.

If I could write multiple reviews I would. Armstrong Service is awful. I have documented multiple…read morevisits by Armstrong and continue to pay for the highest valued internet platform. I regularly lose Wifi, multiple times a day. They will continue to send people out without resolution.

I thought Armstrong sucked till I tried others like centry link and found out they're complete dog…read moreshit after hearing how great they were. Couldn't even online game with just myself. Armstrong we can game split screen cod, 3 other tvs streaming and 3 kids with devices running at the same time. Don't let bright speed suckered you in. They promise 1 thing and deliver dogshit. BTW them and Comcast are 1 in the same as they'd bought them out.

This review requires some backstory, as it's one of those rare instances where one person…read moresinglehandedly turned a 1-star experience into 5. Due to some of my chronic conditions, I applied for and was approved for a unique discount for my Internet services, and was told I would be receiving my set-up equipment in 2-3 business days. After waiting a week and a half, I finally tried reaching out to Xfinity via their website. The AI bot is absolute trash, BTW. I was ready to swear off Xfinity, because they showed no record I even applied for the program. Finally I made one last grasp, finding another fairly-low cost program. This time I walked into the brick-and-mortar store, and after explaining the situation to the woman greeting, I was paired with Charlie. Charlie turned this experience around. Not only was he amicable and pleasant, he knew exactly what he was doing. Not only did he find my original approval (which turns out to be a better deal in the long run), he quickly jumped onto a chat with some of his people, made sure my service would be ready, and made extra sure I was walking out with not just the service I wanted but all the equipment I would need to set it up myself - including coax cables! Having worked in hospitality most of my life, great guest service can absolutely be a game-changer. Xfinity, give Charlie a raise! You should be lucky to have him.

Horrible customer service. My mom passed and I had to close her account. I was informed by a…read morerepresentative of xfinity that they would send me a shipping label to send equipment back. I never received a shipping label but what I dud receive was a bill for $150.00 because equipment wasn't sent back. I tried calling customer service multiple times to explain situation. A local store is to far to drive so I asked for them to send me a shipping label. I was inform that I would need to log into my moms account to request the shipping label. I explained again my mom died and I don't have access to her account. They basically told me that's my problem. Customer service was rude, uncaring, and totally not helpful at all. Do not go eith this company.

This small start up offered pro bono help! They said they don't charge and are helping people with…read morewifi security and set up. Such nice people.

From the owner: Wifi done right. Simplify your life! Pittsburgher's who speak your language, forget those long hold…read moretimes with your service provider. We're here for yinz!

Armstrong sends its customers email and direct mail notifications of how good their service is and…read morehow they have been uprading their network. PLEASE SAVE THE MARKETING EFFORT AND PUT THE MONEY INTO UPGRADING YOUR NETWORK!!!!! IT'S HORRIBLE! Internet connection fails for a few minutes several times a day. Armstrong always suspects the customer as the problem. However, after all of these years, and many, many escalations, the issues still exist and appear to be getting worse. After a career in telecom, I can assure you that the issue is capacity. I don't have many options in my area but as soon as I do, I will kiss Armstrong goodbye.

Where are the negative stars? They clearly need that rating on here for armstrong. My internet…read morewould go out every day around 3PM. How do I know? Because the school bus would pass and my internet would have already gone out, or it is very close to going out. Every. Single. Day. They "upgraded" the internet. Now I cannot even watch a movie without it glitching out. Calling armstrong is like calling a deaf doorknob. Nope, our system is great! You must be the problem, sir. I own a successful IT company and have been in business since the late 90's. Give me a break. Stop lying to me. They are worse than verizon. Ok, that wasn't accurate. Nobody is worse than verizon....I get a ton of mail and email, telling me how I can upgrade armstrong, however. Was that the plan? They downgrade the network, then ask you to upgrade after they lie to you and tell you they upgraded you?

Went with Greenlight because we wanted to support a local business. The service works well when it…read moreis on (little to no trouble while using multiple devices on the network, relatively fast download speeds) but consistently goes off around midnight every night. This is more than just an inconvenience as my wife's CPAP machine needs to upload data every half-hour. We have had mulitiple nights were the machine has reported no data (ie that my wife has died) which causes her hospital to dispatch an emergency response team to our home while we are sleeping peacefully. The ERT is a fast acting, elite trained force of professionals who do not hesitate to break through windows and kick down doors. We have had to replace our bedroom window FOUR TIMES in the past two months. I will be sending the bill to Greenlight Wireless. One addendum: my wife wanted me to point out that though she needs a CPAP machine, she's not a landwhale. She's a normal sized woman. About 5'2 with enormous breasts. Her septum is deviated and so she has the symptoms of a fattie without all the lard. Thanks for nothing Greenlight Wireless!

My apartment building offers GLW wireless included with rent. The service has been down for over a…read moreweek. No one returns phone calls or responds to online inquiries. I've contacted the BBB & i don't think they are even responding to them! Even when the wifi was working (& there's a router right outside my apartment), the service was still low & would cut out all the time. It was 'ok' for being free, but being without service for over a week is unbearable!