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    Cove Internet Services

    5.0 (1 review)

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    14 years ago

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    XFINITY

    XFINITY

    1.2
    (71 reviews)

    XFINITY is a division of the Comcast company. XFINITY sells cable television, Internet, and…read moretelephone services to customers across much of the United States. I have been a customer of XFINITY for almost a decade. Currently, I use only their cable and Internet. Their prices are high, but the cable and Internet have reliable connections. In the past, my husband called XFINITY's customer service department to change our plan so we could watch local sports teams, and the representative told us the wrong thing. We ended up calling them again and changing our plan back to the original one. Recently, I needed to have XFINITY mark the locations of their wires in my yard prior to a digging project. An XFINITY employee arrived on time and accurately marked the locations of the wires.

    Disappointed for a variety of reasons:…read more 1: Had to pay for professional installation, and soonest appointment was a week away despite the store being down the street and promise of "same day installation" 2: appointment windows are 2 hours long and there is not a "your technician is on the way" notification, I.e I could do 4:15 not 4 pm, but the window is 4-6 pm and technician came at 4:03 and left at 4:10.... I got home at 4:12 from the hospital 3: no way to contact tech directly, everything is through AI bots and the only options are to reschedule your appointment when they notify you your tech has arrived 4: tech support is non existent. rep repeatedly muted himself during conversation unannounced for 5+ minutes. Provided very little coherent advice, then pitched Xfinity mobile ;(

    Armstrong - Zelienople

    Armstrong - Zelienople

    1.3
    (121 reviews)

    Armstrong sends its customers email and direct mail notifications of how good their service is and…read morehow they have been uprading their network. PLEASE SAVE THE MARKETING EFFORT AND PUT THE MONEY INTO UPGRADING YOUR NETWORK!!!!! IT'S HORRIBLE! Internet connection fails for a few minutes several times a day. Armstrong always suspects the customer as the problem. However, after all of these years, and many, many escalations, the issues still exist and appear to be getting worse. After a career in telecom, I can assure you that the issue is capacity. I don't have many options in my area but as soon as I do, I will kiss Armstrong goodbye.

    Where are the negative stars? They clearly need that rating on here for armstrong. My internet…read morewould go out every day around 3PM. How do I know? Because the school bus would pass and my internet would have already gone out, or it is very close to going out. Every. Single. Day. They "upgraded" the internet. Now I cannot even watch a movie without it glitching out. Calling armstrong is like calling a deaf doorknob. Nope, our system is great! You must be the problem, sir. I own a successful IT company and have been in business since the late 90's. Give me a break. Stop lying to me. They are worse than verizon. Ok, that wasn't accurate. Nobody is worse than verizon....I get a ton of mail and email, telling me how I can upgrade armstrong, however. Was that the plan? They downgrade the network, then ask you to upgrade after they lie to you and tell you they upgraded you?

    Green Light Wireless

    Green Light Wireless

    1.8
    (8 reviews)

    Went with Greenlight because we wanted to support a local business. The service works well when it…read moreis on (little to no trouble while using multiple devices on the network, relatively fast download speeds) but consistently goes off around midnight every night. This is more than just an inconvenience as my wife's CPAP machine needs to upload data every half-hour. We have had mulitiple nights were the machine has reported no data (ie that my wife has died) which causes her hospital to dispatch an emergency response team to our home while we are sleeping peacefully. The ERT is a fast acting, elite trained force of professionals who do not hesitate to break through windows and kick down doors. We have had to replace our bedroom window FOUR TIMES in the past two months. I will be sending the bill to Greenlight Wireless. One addendum: my wife wanted me to point out that though she needs a CPAP machine, she's not a landwhale. She's a normal sized woman. About 5'2 with enormous breasts. Her septum is deviated and so she has the symptoms of a fattie without all the lard. Thanks for nothing Greenlight Wireless!

    My apartment building offers GLW wireless included with rent. The service has been down for over a…read moreweek. No one returns phone calls or responds to online inquiries. I've contacted the BBB & i don't think they are even responding to them! Even when the wifi was working (& there's a router right outside my apartment), the service was still low & would cut out all the time. It was 'ok' for being free, but being without service for over a week is unbearable!

    Cove Internet Services - isps - Updated August 2026

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