Every time I walk in, everyone is super helpful. Not sure the guys name, prolly 20-30yo, always…read morehelpful and always goes out of his way to help me out. I appreciate this. If the service wasn't good, I would just order on amazon. Anybody complaining on this shop from a customer service stand point, is just difficult to deal with in general.

If you need protein they got some that are ok but by far one of the lowest option vitamin shoppe i…read morehave been to!

VERY knowledgeable and well trained employees. I told them i was a newbie, we discussed what i was…read morelooking for. I've tried various small packs now and have a favorite for weekend relaxation. Love Ropeace!

This Store is Nice but the ropeace on Balcones Has melted gummies…read more Dont ever Shop at the balcones Store I told the Owner about his bad producrs & he is dishonest & Does not Care He only ripped me for 45$

Great place! Lots of good sound advice, delicious shakes and they have many supplements too. Noble…read moreis great, so knowledgeable and nice, a nice surprise, someone who is interested in clients and what they seek and is well informed. Quite a surprise.Good stuff! :-)

Every person behind the counter is knowledgeable about nutrition. They have a great assortment of…read moreshakes that will fit all your needs for your goals. They have a good selection of vitamins and supplements, and the staff is educated on what they do for your body. The shakes are awesome and taste excellent. I certainly recommend trying a shake after a good work out you won't regret it.

Never disappoints. Whether I go in or order from door dash or uber both their products and food…read morestuffs are good. Their customer service is great and the employees are knowledgeable. Leeza Cherokee USMC Vet Owner of Homegrown Knitting Co on Etsy

I've been shopping at Sprouts for a few years now.. I love the atmosphere at this location…read more Especially when my favorite produce person is working ROSIE always has a warm welcoming smile on her face when she greets you The employees in the morning time are pleasant, friendly and very helpful

Visiting Austin, TX and I was pressed for time for my shopping time. I ran in and ran out. I went…read moreto my Vitamin Shoppe app and saw they had the bone broth in stock. I couldve ordered it on my app and theyll hold it for you until you arrive. I didnt do it because we were heading out there within a minute. I went in and asked them wheres the bone broth. They took me there and bought it and left. Most of the Vitamin Shoppes looks exactly alike. Identical. They shelving and displays are almost exactly the same. I been shopping at Vitamin Shoppe for years. Its a store I rely on. At least for me I know I am not buying vitamins that could come from China and then you find out you got a blend in your vitamins with other gunk. Vitamin Shoppe is a trusted source I never buy from Amazon because people have warned me that it could be fake. So vitamin shoppe is a place you can trust.

Fantasia is honestly the reason I come to this location. Hands down she is the most helpful person…read moreI've ever talked to! She always lets me know about the sales/deals going on. Offers some amazing advice on things, and she's unbelievably nice OMG. Everything in the store is super neat and tidy, I always see her working to stock things on shelves, putting stuff away. It's nice to see someone so active in her role, I love it!

I ordered some products based on a recommendation from a friend in CA, even though I live in Austin…read morewhere the store is. They came in quickly through the mail and so far, so good. I will be ordering more products

price is very very high. I buy QNC CalciMagnesium supplements which are good. but, the price…read moreincreased $10 per bottle since July 2025. WHY?

They now sell delta 8 which is super helpful if you don't like the feels of paranoia , anxiety, and…read moremental fog from delta 9. Definitely helpful for a various things. They were helpful with my questions and found what I needed and am quite impressed and satisfied with my purchases from them. Delta 8 is a functional tolerable ride on the clouds without feeling stupid and unable to move because the floor is lava. Thank you .

I stopped into this shop a few weeks back tp purchase some CBD products. As someone who suffers…read morefrom PTSD, chronic pain and anxiety, I prefer to take CBD or organic products as opposed to prescription drugs when possible. CBD comes in many forms, including oils, tinctures, capsules, patches, vapes, and topical preparations for use on skin. If you're hoping to reduce inflammation and relieve muscle and joint pain, a topical CBD-infused oil, lotion or cream or even a bath bomb may be the best option. Alternatively, a CBD patch or a tincture or spray designed to be placed under the tongue allows CBD to directly enter the bloodstream. It is advisable prior to taking any CBD to consult with a physician. Research has suggested that there is substantial evidence that cannabis is an effective treatment for chronic pain in adults. CBD oil has also shown promise as a treatment for some mental health disorders leading many people who live with these conditions to become interested in this natural treatment approach. Also, it should be noted there is a difference between CBD and CBN. CBN is another type of cannabinoid, although not much of it is in the cannabis plant. CBN derives from CBD's exposure to heat and light. The products provided here are of quality and of great variety and if customers are unsure of what to purchase, there is help available within the store to guide you. This location is conveniently located off of Mays and prices are a bit steep but if you are looking for relief, this place may serve your needs.

I'm pretty sure they went out of business. Their website no longer works. No one answers the phone…read moreor emails. I used to always order their cbd gummies, but that is no longer an option.

Company apparently went out of business, orders placed, no contact, had to cancel orders and get…read morerefunded through my financial institution

Thanks, Josh! I actually have been in recently. You helped me out about two weeks ago. I had a…read moregreat experience! Josh was knowledgeable, friendly & I felt valued as a customer. He helped me find something that would help me reach my goals. I went in a few times before this and also had a great experience, I don't remember the other guys name but he was great too. Even though it's been quite some time since my last review I appreciate you reaching out. It shows how much you value your customers, Josh. See y'all soon!

Quality products. Excellent customer service. Free use of InBody machine to track progress. Will be…read moreback for sure.

I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.