Love this place. Moved from Austin south and yet, I still travel to North Austin for my vaping…read moreneeds. ItsTHAT good.

Terrible and insanely small selection of vape juice. Employee hated her job it seemed and…read moreconsidering there's not other vape stores in the area you'd think the company would stock up better and take advantage of the lack of competition. #keepdriving

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

I love this place, and Ahmad is just an awesome dude and so helpful for someone new to CBD gummies…read more He's knowledgeable and cares about the customer and customer experience.

Staff hooked it up with some nicotine pouches that were the bomb!! They gave me a pack of Pillowz…read moreSour Blueberry and it tastes just like the flavor. It's pretty aromatic, puches mid to large size, and the taste of blueberry last 25-30 mins

The store was under new management and the new owners were just lovely and so helpful! We needed…read moresome CBD for our old puppy who was struggling to sleep and also has hip issues. The products they recommended worked perfectly. I highly recommend this place!

They have a good selection of gummies. I normally opt for low Delta 8 THC and high CBD for my…read moresanity. And that's hard to find with everyone wanting to max out the Delta 8 dosage. The last time I was there the lady went over all their options. But the time before that in December it was a bit less knowledgeable. It's pricey as is all delta 8 stuff these days. But not breaking the bank. You're looking at 40 for a pack of 20 or so.

AMAZING selection of vape juices. I normally go to Cloudhouse but they were pretty wiped out after…read morethe holidays and I needed to find a backup. This place has a lovely collection of juices, including dozens of flavors by one of my favorite brands, Cloud Nerdz. I'm going back today to check out hardware.

Went to get some 5% nic juice for my vape they sold me .5% and said no refunds then proceeded to…read moresay they have no idea what 5% is. Felt like I was in the twilight zone whatever lady was there had no clue about anything.

I was there to spend money and wasn't sure why, and that's okay. They don't like you asking…read morequestions they want you to know exactly what to ask for and to wait at the iPad (point of sale system) really is a shame the local smoke shop intends on making patrons feel unwelcome. I'll be taking my stimulus check elsewhere. Thanks though. Secret shopper gives you a Zero out of Ten.

Business is allegedly open 24 hours a day, but is locked up and closed at 9:01am. Super…read moreinconvenient. Sign says be back in 5 minutes, but waited 15 for nobody

This smoke shop is open 24/7. It's clean, has a great selection of goodies, and very nice staff!…read moreThey're helpful and don't mind answering a million questions about their bud and products. They carry my hemp wraps of choice which are very hard to find so I really appreciate that and that alone keeps me coming here at least twice a week. Don't skip out on OnlyClouds!

The little boy who works here said they didn't have glass for my vape so I pointed out maybe buying…read morea new tank and you can tell he doesn't know very much about vapes. So he wanted to see if it fit even tho it's the same brand and it's just a tank and I told him yeah and he told me to check it like burn it. So I pressed the button and it obviously burnt the coil. Then I said well now the coils burnt and he said oh yeah now u have to buy it no one's gonna buy it now. Lmao $36 dollars. No extra coil inside. I wouldn't trust these guys with shit honestly gave me like 3 $ discount for him telling me to "see if it works first"

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

Hours are not correct. Came on a Saturday 7:30 am. They were closed and no one was there.read more

Great little smoke shop with tons and tons of options…read more First things thing, I'm always nervous to walk into smoke shops. In my experience, I'm always looked at as though I am out of place. Which low key, I kind of am hahaha Back in my younger years, this wasn't much of a problem. Now that I'm 33, I don't blame the younger generation for assuming I'm a stick in the mud lol. Such is life. Anyways, I wish I had gotten the guys name who helped me out. He was awesome. Very friendly, very knowledgeable. I'm not much of a smoker anymore but had recently dropped my cute little bowl that I had for years. I came for a replacement one. Ending up buying 2 iridescent bowls. Both hit well. I loved that the one pictured had these little holes but realized shortly after that they clog up easily. Just keep a toothpick with you ;) all good! Glad I found this place on my first go!