The BEST THING to happen in the past month was RIPPING out the Shaw Vinyl flooring that Green Carpet and their installers put in wrong causing the vinyl to buckle from underneath.
What did their installers do wrong? They used WAY TO MUCH WATER in the leveling compound that NEVER dried and it destroyed the vinyl from underneath. For over 2 years, the water sat there destroying the floor from underneath.
And you said... well there's moisture underneath. Well yes... but there was no leak in the slab, there was no leak in either of the two sinks, there was no leak in the toilet. There was no leak in the dishwasher and there was no leak in the water dispenser on the refrigerator.
Green Carpet (and IF they contacted Shaw) then denied us any warranty claim. What a shame.
We gave Green Carpet lots of money when we moved into this house with whole house carpet and wooden flooring in the dining room.
Probable future business and recommendations are NO more.
We hired a new company who ripped the vinyl floor out, you can see from the pictures enclosed. The tiles were wet underneath. The leveling had turned to powder.
They then sanded the floor down properly, and then the entire floor was sealed (which had your installers done, the floor would have lasted MAYBE)
We then had a very nice ceramic tile installed.
Rest assured, you have not heard the end of me. After this flooring rip-out discovery in that we did nothing wrong, I will do what I can to social media post your company that the buyer should beware. We lost a lot of money, and you will likely lose a lot more money through the power of bad social media and reviews. It will be tagged to Shaw Flooring also.
I hear on radio you are moving out of Windcrest. Good for the residents of Windcrest.
Goodbye and Good Riddance read more