I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

The old carpet and the tack strip came out as a separate line on the quote, so I knew what the haul…read moreaway cost before work started. Two guys had the whole unit stripped by lunch. The dumpster fee matched what the paper said.

I used to think the most important things in life were family, loyalty, and a good quarter-mile…read more Then we started our home remodel, and I added one more thing to that list: finding the right tile rep. Dominic (aka Dom) at The Tile Shop on De Zavala is built different. Patient, knowledgeable, and somehow completely unshakeable -- even after my husband and I changed our minds approximately 47 times. He guided us through every option with the calm confidence of a man who has driven through a concrete wall and walked away fine. You don't just buy tile here. You become family. Five stars. We ride together, we remodel together.

First of all I need to say the young lady that helped us was awesome. (Stephanie)…read more She did tell us several times any inside titles returable. Never said it had to be a full box. When my back splash was finally finished I had left over title 5 pcs missing from 1 box and 15 missing from the other box. When I called to confirm I was able to return it. Was then told it has to be a full box and Also that it Ststes that on bottom of receipt. Of course I didn't see that on there. Was just so happy with the assistance I received. Also looking up reviews it states " The Tile Shop allows you sixty (60) days to return unused tile." Where does it say FULL BOX!!! So now stuck with the Extra title.

First of all, I want to apologize that I started this review for the service that was done June 1…read moreof this year. I just now realized that I did not finish the review and all I did was leave five stars this visit was for the carpenter to take down all the wooden blinds from every one of my windows, and remove them from my home. The carpenter was efficient, prompt, and very pleasant. Two days ago, I filled out a online request of tasks that I needed to be completed. I immediately received a response from Fix it Freddy and an appointment for today. The carpenter David completed the tasks that I had listed on the online request and was very open with completing other tasks that I kept adding while he was in my home. All in all, from hanging a curtain rod, adjusting two doors, replacing a door lock set, and then painting the doors which was an afterthought of mine. I highly recommend Fix it Freddy and I will continue to benefit from their fine craftsmanship.

1st experience. Door sweep replacement. Quality work. I recommend. Details below…read more Booked front door sweep replacement services. Obtained a quote through Yelp. I called to inform Freddy quote requested & clarify I have replacement part. my 1st time using Yelp quote. Freddy has stellar reviews & his quote was competitive. Booked & serviced within a week. Joseph arrived within given ETA & happily explained his process beforehand. He's a door pro. He replaced front door sweep without having to remove the door. Job took 30 minutes. Good communication throughout.

With how things are today and not knowing or have heard of Samuel as we support small businesses…read morewithin our master built community primarily. I was unable to get a response from Samuel on a large renovation job after asking for electrical, Plumbing licensing,, and a state issued Business license, etc. Checking the Texas comp controller, and the Secretary Of State there's no listing for the business.

Sam is a true gentleman. He is very professional, always kept us updated on when he would be here,…read morehow the project was going, and everything in between. He remodeled our kitchen and now one of our bathrooms and we will continue using him for other projects as well. Our kitchen is gorgeous and our bathroom is just the same. 11/10 every time!

I highly recommend this company! Great service the entire way through. Rodney came over to measure…read moreeverything; he's very kind, mannerly, and assuring. They also provide a discount if you can pay cash. They offer a warranty on their workmanship also. I loved going to their large office space that had a zillion options to look through and choose from. Rodney was very helpful and patient with me. Everyone was great, I'm grateful I chose this company. Everyone seems so nice, genuine, and professional. I have attached my before and after floor photos. I had my kitchen re-tiled, and my whole house re-floored with a beautiful wood-like laminate, that's excellent for scratch and water resistance. I absolutely love my results, even the photos don't do it justice how beautiful it looks!

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

Daniel and his assistant were great. Daniel came over and gave a great quote and got me on the…read moreschedule quickly. Job was done in a little over a day due to some hiccups and additions on my end, which he was very accommodating about. Got panels placed into one of the bedrooms. The fitting and job was carried out excellently. Recommend their services.

I can not express how pleased we were with Daniel's bathroom Tile work. Excellent! He was prompt…read morefrom my first contact with him. Daniel also did Sheet Rock, Texturing, and Painting to complete that bathroom Tile project. All Beautifully done and timely. As well I asked him if he worked with doors that stuck and would not open or close properly. I could not even use that door because it was so bad! Daniel identified and solved the issue in the kindest manner!! We definitely will be welcoming Daniel, back into our home.

We needed new flooring in an old house that we have in Fredericksburg Texas. We first got bids from…read moreat least two local companies. Due to pricing, we then decided to try River City Flooring out of San Antonio. River City Flooring beat the local companies estimates by a lot. And, the product they offered was far superior to anything else we found. Plus, since River City Flooring buys directly from the supplier and stores it in their warehouse, they had the product in stock and were able to complete the project a few days after we first contacted them. Not only was it Quick, their installers did an excellent job. I would recommend this company to anyone who needs flooring and I would use them again. River City Flooring has exceeded my expectations.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

My husband and I are interested in upgrading our back patio and thought we would stop in and see…read morewhat this place was all about. We were greeted by their super friendly and helpful staff. The place is bright, clean and well organized. They had so many options to choose from and even had clearance options. I think we'll definitely be back when we're ready to take on the next project!

As soon as I walked in I was greeted by cashier. Love their selection and how everything was…read moredisplayed. They had a variety of bathrooms displays with different materials to demonstrate color selection/possible application. Plethora of ots of tiles, hardwood, luxury vanilla, laminate, brick, backsplash. Wish they had more granite options. The staff answered all my questions and were extremely helpful in making our selection. They had huge variety of prices for every budget and they were great value. Will go back.

I would not recommend The Tile Shop to anyone. The quality of the installation is unacceptable…read more When walking on the floor, the tiles are uneven and lack smoothness--you can clearly feel raised edges underfoot. Additionally, several tiles are already chipped, despite being newly installed. When I requested that someone come out to evaluate the work, I was told that as long as it meets basic code requirements, nothing can be done. That response is extremely disappointing. This is not just about meeting minimum code--it's about delivering quality workmanship. Anyone can take off their shoes, walk across the floor, and immediately feel that something is wrong. It feels like once payment was received, customer satisfaction was no longer a priority. Overall, this has been a very frustrating experience.

I would highly recommend The Tile Shop on De Zavala. They have a large selection of tile. The…read morestaff members, Dominic, Jessica and Rose are wonderful. Gary Miller

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!