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    River City Flooring

    4.9 (29 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    My beautiful new floor

    Update to previous review. Added pictures. Highly recommend River City Flooring. Great people to work with!

    Amazing subfloor prep, even got out all the sweaks!
    Channing S.

    Y'all hire these guys. Kyle was great during the quote process and was always quick to check in on how the project was going and on how I felt about it along the way. Luis and his guys were simply the fastest most detail oriented crew I've ever had out to work on anything. They were always on time which considering virtual school started along side this project is nothing short of a miracle. They always cleaned up and did things that felt "extra" to me without being asked. My floors are beautiful. My new baseboards are all beautiful. Ignore my half baked painting job, I'll finished eventually, but in the meantime check out the many many many curved walls in my house and how beautiful everything is from about waist down Seriously, they were pros, there was even a problem with my drywall guy being in the way and River City Flooring handled the whole situation with grace and class and didn't once try to make me feel bad for the schedule train wreck I inadvertently created. Hire. This. Company.

    hardwood flooring in a bedroom
    Shelby M.

    OMG ! I love my new floors! Jordan and his crew at River City Flooring did such a wonderful job at transforming my home into something to be proud of ! The floors are are so beautiful!!! Everything got done in one day! Which is crazy fast and I'm so thankful! Y'all need to hire them!!!!! I wouldn't hesitate! Jordan was very professional and very responsive. They look amazing!!! Next, I just have to paint the walls! Lol Give them a call, y'all won't regret it!

    a staircase leading to a second floor

    We had our stairs and upstairs loft redone today and it looks amazing!! The crew arrived early, got to work immediately and did a fantastic job. They were never in our way at all and put up with our son constantly in their way! We are so happy we chose river city flooring and we would recommend it to everybody!!

    Stairway. About 1/2 way up there is a landing and a back staircase that goes down to the other side of the house
    Janet C.

    Our double stairway with unique bottom steps (angled and bigger each step for the last 4 steps) and our entire second floor was beautifully changed from wall-to-wall carpeting to hardwood by River City Flooring last week. We could not be happier. From the estimate to project completion we were met with professionals who knew exactly what they were doing. We had around 7 quotes before deciding on RCF. Their price wasn't the lowest but it wasn't the highest either. What impressed us was Damon's knowledge of the product and process. His use of technology to provide us with an immediate estimate was great and the follow up at the showroom (looking at huge samples of the flooring - not just small pieces) was also helpful. The lead man on the install team, Oscar, was very meticulous- spending all the time needed to make the stairs perfect. We saved about $400 in the end because not all the boxes of wood were needed nor did they have to use any leveling substance on our floors - this was taken off the final bill. We kept one unopened box and the last bit of the last open box to have for future repairs if anything ever happens. Overall - it is a lot of work to move all your stuff around but so worth it in the end!! We highly recommend RCF.

    River City Flooring!! The ones to trust for Quality & Great Service!

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    Review Highlights - River City Flooring

    Tyler came out twice to provide two separate quotes and explained all the options before the project started.

    Mentioned in 6 reviews

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    Sunn Carpets Flooring America - Marmoleum custom install.

    Sunn Carpets Flooring America

    (26 reviews)

    Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

    So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

    Tru Flooring

    Tru Flooring

    (3 reviews)

    We recently had TruFlooring install new tile floors in our master bathroom and it looks fantastic!…read moreBrandon was influential in bringing my ideas to life and I'm so happy I chose to work with him on this project.

    Unfortunately this isn't a 5 star review because the service I received was lackluster at best…read more After scratching the floors they just installed, the crew came back on Monday to reinstall the plank they damaged during the previous Friday's install. Having purchased the vinyl plank myself from a big box store, they fixed their issue at my cost as it required them to use 5 more boxes of planks to complete the job to my satisfaction and if I hadn't bought significant amount extra they wouldn't have been able to fix the job at all. Additionally, setting aside the quality of the work, the attention to detail by the Project manager was lacking - he was more interested in leaving on Friday evening than seeing the job (including moving the pieces of furniture back into the home from the backyard) through to completion. He again left on Monday evening for a second time without evening checking the work his team was completing. I had to also initiate the contact on late Monday morning because he never followed up regarding the time that they would be able to come out to repair the issues described above. Lastly, after giving me an initial quote and helping to schedule the install the owner was nowhere to be found through all the issue described above. I would not choose this company again, as a small company like this should pride itself on the quality of work and attention to detail - neither of which was present in this engagement. Update: The owner did reach out to provide a refund to cover the cost of the additional plank used in repairs. Updating to reflect the attempt to make things right.

    Floor Coverings International

    Floor Coverings International

    (4 reviews)

    I had an amazing experience with Cristy and her team with Floors Covering International West San…read moreAntonio! They Cristy was hands on from the very beginning and came out to give to some measurements and put together a quote. We picked out our flooring and scheduled the installation. Cristy was on time for every single appointment and followed up with us timely. My mother who lived with us passed the weekend before our installation was scheduled and Cristy made it so easy to reschedule. She even brought a card and flower by and dropped it off. I never expected that and it was so incredibly thoughtful. Finally the day came for installation. We went to stay at a hotel to get out of their way, we have a 9 month old who is into everything, so we thought it would be better to be out of the house. Cristy checked in with us daily to ensure we knew what was going on and if we were on schedule. The team was professional. They stayed later in the evening several nights to ensure the floors were completed in a timely manner. The end result is beautiful and Cristy's team will be our go to from now on for any floor related projects.

    I am so happy with Floor Coverings International! I'm a Realtor in SA and I have a client who was…read moreselling their home but lived out of state. As we were getting the home ready to list we noticed a few tiles had some cracks. The sellers had a few extra tiles in the garage but not enough to fix all the cracked tiles. I contacted Cristy and she came and took an existing tile and did research and found a perfect match for a discontinued tile! Her team removed the old tiles, put the new ones in, and matched the grout. It looks perfect! My sellers are very happy with the results. The price was very reasonable and the service was outstanding. I highly recommend them.

    River City Flooring - flooring - Updated May 2026

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