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    Champion Floors

    5.0 (10 reviews)
    Open 9:00 am - 6:00 pm

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    Services - Champion Floors

    Carpet installation

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    Review Highlights - Champion Floors

    The install was scheduled around 1-2 weeks out and the crew came to install everything in 2 days.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Sunn Carpets Flooring America

    Sunn Carpets Flooring America

    4.9
    (26 reviews)

    So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

    Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

    Floor & Decor

    Floor & Decor

    4.5
    (19 reviews)

    All I can say is WOW! What an awesome store. Walking in at first and seeing the huge selection, is…read morevery overwhelming but as soon as you get help from sales associates the whole process becomes super easy. Sue Haley was the first sales associate to help me. I was having problems with my visualizer app and she took me right to their computer and helped me to visualize my tile selections in my bathroom. She was very knowledgeable and patient in showing me how to access and use the visualizer app. I selected a few tiles that I liked and Sue Haley set me up with their designer Marianne. I showed Marianne the large format tile I had selected for my shower walls and she pulled some floor tiles for me and showed me how you can set them up against the large format tile display making it easy to see if they go well together. She also let me know that all she needed was my builders information and I could take five samples home free. I had no idea. This was such a convenient service and it helped me a lot to take these samples home and see them in my bathroom. I selected the tiles, and a few days later I returned the samples that I didn't want. That day a sales associate named Serenity easily helped me pick out the grout color that would pull the wall and floor tiles perfectly together. I was able to select all the supplies I needed completely in my budget. They have very competitive pricing. Anywhere from inexpensive to custom-made expensive and everything in between. There is something here for everyone. I highly recommend Floor and Decor in Live Oak by Ikea in San Antonio Texas.

    If you are in the need for hard to find transition pieces in a color box stores don't carry…read moreanymore, this is your place. They had exactly what we needed and we had been shopping around for weeks. And at a decent price. The staff were pleasant and helpful. And the bathrooms were nice. The store has a great selection of so many things to choose from. We will be back for any flooring projects in the future.

    Custom Concrete Solutions

    Custom Concrete Solutions

    1.0
    (6 reviews)

    We first met Tony when he came out to do an estimate on a remodel job on a foreclosed home we…read morerecently bought. We had not heard from him that morning so gave him a call, and turned out he had not even left his office by our scheduled time. He was 2 hours late for our scheduled estimate. Once we had closed on the house, work started as scheduled. We ended up going with an overlay thinking it would be the safer bet. He later told us (after work had started) that he did not like doing overlays. Because Tony told us there was too much humidity in the house, they could not use masking tape to cover up our trim and wall while they applied the acid stain. Because we had to repaint the house, and because we did not want any more delays in our schedule, we told him to go ahead and spray. We did not realize he was going to spray acid stain right over every door as well. After everything was "done", we could not do a thorough check of the floors since he had just waxed it. He left saying "let these floors wear in and it will look good." We did not know what that meant, but what we were left with was awful. Only pictures can explain what our floors looked like. The vintage umber stain ranged from black to white (it is supposed to be a medium brown) the surface was extremely bumpy in areas, there were streaks that were not sealed and there was a milky, cloudy film in the entrance (the first impression of our home.) After we had 2 friends come over and ask "what happened to your floors?" we knew it was not just our imagination. We called up Tony and he came out to take a look. He agreed it was awful. He tried to do a quick fix, which did not work. Our family had to move into a hotel (on our own dime) so he can have a few days to fix these floors. After this, it was a little better, but we still had bumpy floors, white film in several areas (he said he thought it was effluorescence - which was not the case, they simply did not let things dry properly between coats.) We asked him to come back and he told us he was on another job and will get back to us later. We wrote Terry and sent pictures of what the floors looked like. We even asked her to come out and look for herself. 2 weeks passed and we simply could not put up with these delays nor did we trust that this could be fixed without redoing the whole thing. In the last emails and texts we sent CCS (which they blatantly ignored) we asked for half of our money back. We understood it cost them time and money, so we asked for half. We have not even gotten an acknowledgement back from Tony or Terry. We called a different concrete contractor, who took pity on us and came out to look at this stained concrete job. He even suggested we look into different flooring options, like laminate, because we would not be able to sell the house like this. He said these floors (even the sections we considered OK) did not even meet industry standards. We ended up hiring this contractor - he had to remove the overlay and start from scratch. There was no comparison - no white residue anywhere (turns out it wasn't efflorescence), smooth surface, beautiful medium brown color, and we have received many compliments. To say our experience with CCS was awful is an understatement. CCS does not stand by their work. Buyer beware.

    If I could give these assholes a 0 I would. Caution: do not use them they will steal from you. We…read morecontacted them to do a job paid them $6300 and tHe product they got was bad so they were going to order new product. They decided they did not want to work for our customer, and stole our money. Bad business people and thieves.

    Champion Floors - flooring - Updated July 2026

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