I highly recommend this company! Great service the entire way through. Rodney came over to measure…read moreeverything; he's very kind, mannerly, and assuring. They also provide a discount if you can pay cash. They offer a warranty on their workmanship also. I loved going to their large office space that had a zillion options to look through and choose from. Rodney was very helpful and patient with me. Everyone was great, I'm grateful I chose this company. Everyone seems so nice, genuine, and professional. I have attached my before and after floor photos. I had my kitchen re-tiled, and my whole house re-floored with a beautiful wood-like laminate, that's excellent for scratch and water resistance. I absolutely love my results, even the photos don't do it justice how beautiful it looks!

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

We recently had Atlas install new tile floors, new carpet in the master, and a new tile fireplace…read more Sherry is truly top-notch!! She has so much patience, is knowledgeable about the products offered, great eye for color, and genuinely cares about helping me find a tile I love. The tile installation team, Juan and Miguel, are exceptional. Great communication, on-time, quality work for installation, and trustworthy. Atlas was prompt in handling a few minor issues we had throughout the process. By the end, Atlas made sure everything met our expectations and we are extremely happy with the end product. I would 100% use Atlas again for a future project.

What a great group of people. They feel like a family. Nice as can be, super helpful and a nice…read moreselection. Beautiful location too. We've had them help us twice now and very happy with the quality and results.

Cesar and his crew did a superb job…read more We needed finish floor and sub-flooring replaced in two rooms. Cesar responded quickly and clearly to all issues. They found several finish floor options for us and executed exactly what we asked for. The price was reasonable. He estimated four days and did everything in less than three days. His team cleaned up everything, so that all we needed to do is move back in. Five stars! 100%!

Cesar Installed laminate and tile in a home we purchased. He and his crew showed and completed…read moretheir work on budget and without any problems. I would recomend them. The price seemed reasonable.

They remodeled all three of our bathrooms and did a wonderful job. Not only do they have…read morefantastically talented people working for them, the people are genuinely nice to have in the house. We are VERY pleased with the work and I admire our "new" bathrooms daily.

We had DFI remodel our 3 bathrooms and I could not be more pleased. Each bath is very different;…read morebut I couldn't pick a favorite. TJ and Nate were wonderful. They did everything asked of them and more. Their work force is fantastic and all of them were so pleasant to have in the house. They cleaned up every day and made sure that we were satisfied. The master bath needed to have the door to the WC changed which entailed moving two walls and replacing the door. The big awkward and precarious soaking tub was removed and a new sleek tub installed. Our shower was dark with glass bricks and is now beautiful with large tile and lots of glass. My granddaughter came to visit and asked to shower in our new bathroom. I asked her how she liked it; and she proclaimed it beautiful and luxurious! Exactly what I was going for! I highly recommend DFI.

I could not be more pleased with my experience at the Floor & Decor in Live Oak/San Antonio! What…read morecould have been a stressful situation turned into an incredibly positive experience because of the exceptional people and personalized customer service I received. I want to specifically recognize Mikayla, Amanda, and Serenity, because each of them went above and beyond in a different and meaningful way. Mikayla provided truly exceptional customer service. Her ability to actively listen, understand the situation, and thoughtfully work toward a resolution was outstanding. She didn't make me feel like just another customer--she made me feel heard, valued, and genuinely cared for. Her patience and thoughtful approach made such a difference, and I could not have been happier with how she handled everything. Amanda was absolutely wonderful as well. She provided very specific and helpful guidance about the logistics of resolving an issue and getting to the next step. Her communication was amazing--clear, thorough, responsive, and reassuring. She made a potentially frustrating process feel manageable and gave me confidence that I was on the right path. And Serenity deserves a special shout-out for her incredible insight during my kitchen remodel. I was unsure about some of my design selections, and she took the time to really understand what I was trying to accomplish. She provided thoughtful customer insight, design perspective, and practical suggestions that helped me feel much more confident in my choices. Her willingness to spend the time helping me work through the details was invaluable. What impressed me most is that these three employees didn't simply "do their jobs." They genuinely cared about helping me. They listened, communicated, problem-solved, shared their expertise, and treated my project as though it mattered to them too. That kind of customer service is rare and it makes a HUGE difference. I was beyond pleased with the personalized attention and support I received. Floor & Decor is incredibly fortunate to have Mikayla, Amanda, and Serenity representing the company. They are a tremendous reflection of what exceptional customer service should look like. If you are remodeling, renovating, or even just trying to make the right design selections, this is the place to go. Having knowledgeable people who are willing to listen, guide you, and genuinely help you through the process makes all the difference. Thank you, Mikayla, Amanda, and Serenity, for making my experience so positive and memorable! You absolutely deserve to be recognized for the exceptional service you provide.

If you are in the need for hard to find transition pieces in a color box stores don't carry…read moreanymore, this is your place. They had exactly what we needed and we had been shopping around for weeks. And at a decent price. The staff were pleasant and helpful. And the bathrooms were nice. The store has a great selection of so many things to choose from. We will be back for any flooring projects in the future.

Ryan had good communication and provided us with a reasonable quote. When Dalton and Cruz got to…read moreour house, they were on time and very professional. Did a great job with the travertine floors and all three of our bathrooms. Cleaned up afterwards. Overall, we had an excellent experience with Stone care of Texas and would use them again.

Our home was built in 2007 and has travertine floors in our kitchen, hallways, utility room and…read morebathrooms. This is our 3rd time using Stone Care of Texas and each time we've used them they are always outstanding! Jorge and Leo finished up a 1 1/2 day job for us yesterday. We had accidentally broken a bottle of vinegar in the kitchen and there was also damages to the floor by our wine fridge where red wine had leaked out. I thought our floor was ruined in those areas. Jorge worked hard to restore the beautiful luster and our floors look better than new again and shine like a mirror. It's hard to find a company that takes pride in their work and provides quality services at an affordable price. I highly recommend using them. You won't be disappointed.

We needed new flooring in an old house that we have in Fredericksburg Texas. We first got bids from…read moreat least two local companies. Due to pricing, we then decided to try River City Flooring out of San Antonio. River City Flooring beat the local companies estimates by a lot. And, the product they offered was far superior to anything else we found. Plus, since River City Flooring buys directly from the supplier and stores it in their warehouse, they had the product in stock and were able to complete the project a few days after we first contacted them. Not only was it Quick, their installers did an excellent job. I would recommend this company to anyone who needs flooring and I would use them again. River City Flooring has exceeded my expectations.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

From the moment I walked in, I was greeted and helped! I had such a good experience and really…read moreappreciated their timeliness in the whole process! Love my new floors!!

Very bad customer service. Liz Greenlee the owner refused to refund my money. I ordered 1900 sq…read more ft. of porcelain tile on 10/06/2020 and never received it. I pay around $8000. She promised me I will get the tile in 10 days or less. I waiting 17 days and I do not received my order. She was rude when I asked for my money back and refused to refund the full amount. They also do my vinyl tile for upstairs and was a very bad job. Look the pictures it was a dirty work. She charge in advance without finished my job. They told me they will be finished my vinyl tile in four days. I waiting seven days and they do not finished. They charge in advance without my authorization. You should not do business with this company. There are not trust, not honest people. Be aware! Very disappointment of this company.

We first met Tony when he came out to do an estimate on a remodel job on a foreclosed home we…read morerecently bought. We had not heard from him that morning so gave him a call, and turned out he had not even left his office by our scheduled time. He was 2 hours late for our scheduled estimate. Once we had closed on the house, work started as scheduled. We ended up going with an overlay thinking it would be the safer bet. He later told us (after work had started) that he did not like doing overlays. Because Tony told us there was too much humidity in the house, they could not use masking tape to cover up our trim and wall while they applied the acid stain. Because we had to repaint the house, and because we did not want any more delays in our schedule, we told him to go ahead and spray. We did not realize he was going to spray acid stain right over every door as well. After everything was "done", we could not do a thorough check of the floors since he had just waxed it. He left saying "let these floors wear in and it will look good." We did not know what that meant, but what we were left with was awful. Only pictures can explain what our floors looked like. The vintage umber stain ranged from black to white (it is supposed to be a medium brown) the surface was extremely bumpy in areas, there were streaks that were not sealed and there was a milky, cloudy film in the entrance (the first impression of our home.) After we had 2 friends come over and ask "what happened to your floors?" we knew it was not just our imagination. We called up Tony and he came out to take a look. He agreed it was awful. He tried to do a quick fix, which did not work. Our family had to move into a hotel (on our own dime) so he can have a few days to fix these floors. After this, it was a little better, but we still had bumpy floors, white film in several areas (he said he thought it was effluorescence - which was not the case, they simply did not let things dry properly between coats.) We asked him to come back and he told us he was on another job and will get back to us later. We wrote Terry and sent pictures of what the floors looked like. We even asked her to come out and look for herself. 2 weeks passed and we simply could not put up with these delays nor did we trust that this could be fixed without redoing the whole thing. In the last emails and texts we sent CCS (which they blatantly ignored) we asked for half of our money back. We understood it cost them time and money, so we asked for half. We have not even gotten an acknowledgement back from Tony or Terry. We called a different concrete contractor, who took pity on us and came out to look at this stained concrete job. He even suggested we look into different flooring options, like laminate, because we would not be able to sell the house like this. He said these floors (even the sections we considered OK) did not even meet industry standards. We ended up hiring this contractor - he had to remove the overlay and start from scratch. There was no comparison - no white residue anywhere (turns out it wasn't efflorescence), smooth surface, beautiful medium brown color, and we have received many compliments. To say our experience with CCS was awful is an understatement. CCS does not stand by their work. Buyer beware.

If I could give these assholes a 0 I would. Caution: do not use them they will steal from you. We…read morecontacted them to do a job paid them $6300 and tHe product they got was bad so they were going to order new product. They decided they did not want to work for our customer, and stole our money. Bad business people and thieves.