As a woman I feel that this company is very disrespectful and sexist when it comes to selling there…read moreproducts through door to door salesmen. They have some nerve asking if the man of the house is home, because they rather speak to him, about the product they're selling than me. Definitely will not be going to use this company when we decide to buy new windows. Retraining needs to be done ASAP about how to approach a home. Wether a man or a woman answers the door, it is none of there business asking if the man of the house is home, because they rather speak to him, and sell the merchandise to him only.

I'm not sure what era these salespeople are living in, but going door to door in suburban…read moreneighborhoods in 2023 is not a thing anyone wants to deal with. We work from home and don't appreciate the salespeople approaching us three times this year. That's absurd. If someone says no, take them off your list for that year; don't go back every two or three months to see if they've changed their mind. By the way, we all have the internet here and can read your horrible reviews, so that's another hard no from us.

Well, I just stumbled upon this YELP website while looking up the "hours" for M&F. Wasn't planning…read moreon leaving a review but felt compelled to do so after reading the review by Harry G. I couldn't disagree more! Mathew & Fields has always been a "top notch" business. Yes, you sometimes have to put up with a few "quirks" when dealing with a small, hometown business. Several years ago I was remodeling my front entryway and needed some 8' MDF trim cut to 6'. I remember the gentleman described by Harry G. A little rough around the edges? Yes, but overall a good guy. Complaining because the guy is black and "scared" poor ole' Harry? Give me a break. Thank God we still have lumber yards like Mathew and Fields. The big box stores have put so many of these "little guys" out of business.

I'm about to put a lawsuit in on Mathews & fields lumber co. They are taking forever submitting…read moreunemployment insurance claims paperwork and I want my back pay. I already got hired at three different jobs which I'm going to work all three cuz I'm a beast like that. 2 part times and a full time. At least 2 of them I'm taking for sure. but I want my back pay. Don't ever work for Isiah Bingham or his dad or that lumber yard they suck! After 10 months of all the overtime I worked in extra work I put in when no one else did And I couldn't even get a single dollar raise or even over any sick days or vacation. If there ever was a company that operated not by the books it's them. I swear I don't even think they have a book to go by. Either that or they lie on all their paperwork. And they should be safety audited. I got injured pretty much everyday because of unsafe working conditions and poor training. They treat their employees like crap and the other employees treat each other like crap and swear and yell and are completely unprofessional. I worked hard. Meanwhile, the lead on the truss table is always on his phone gets to take however many paid days off He wants and takes as long of breaks as he wants without any repercussions. He does not lead and he does not train or answer questions from his co-workers, just greets them with disrespect and arrogance. I voiced my concerns on safety and the mistreatment of each other there and was only met with confrontation and my supervisor even put his fists up and threatened me and told me to shut my mouth. They just wing it everyday. Lousy.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

I needed to purchase eight new windows for my home and went to Rochester Colonial because of their…read moregreat reviews. It was very important to me that they use their own installers (rather than contracting out). My salesperson, Chris, was very helpful and knowledgeable. The installers, Jordan, Steven, and Nick were excellent. I highly recommend Rochester Colonial!

On time for appointments. Professional. Did the job well. Yelp wants 85 characters minimum so I'm…read moresupposed to ramble.......lol

I'd give them a zero if it were available. They had apparently decided to shorten their normal…read morehours for Black Friday without posting it on their website. We innocently arrived and entered their show room at 3:56 P.M. We were immediately greeted by the employee there with "we are closing at 4:00 PM today" and a blank stare---period. We left immediately because that gentleman had made it clear we were not welcome. He tore out of that parking lot before us and it was still before 4:00 PM.

We spent $14,00 on your windows that have drafts worse than our old 40+ year old ones. Your tech…read morecame and admitted they were constructed poorly and STILL we have no date when they'll be fixed. Windows installed this past October My wife called on 1/2, had the tech come 1/15. Called back 1/29 since we never got a date and was told a supervisor would call her right back. Still nothing. Brand new windows painter taped to keep the draft out. If I were looking for windows I'd go elsewhere.

Used them to install 3 basement hopper style windows, the crew that did the install was easy to…read moredeal with, nice couple of guys. The issue is that they did not install the screens, not sure why. I have called the company multiple times and been told someone would get back to me. That has never happened, so basically just getting lip service regarding this issue. Might be time to call one of the regulatory agencies, maybe the NY Attorney General. Obviously not concerned about correcting their mistakes. I should have listened to others that said think twice about using them.

Our roof was installed May 2018 by Fulmer Construction and began leaking spring of 2020. Called to…read morehave them come out and fix the issue May 1st and was told they put a work order in to have it done. After two weeks, they did not come out or contact us in any way. We called again and was told they'd take care of it. After another week of no contact, we called again and was told they'd call us back the next day. They did not. We called them back two more times, and was told that they would call us back. They did not. In this time we had two contractors look at the roof and tell us the installation was done poorly and incorrectly. After nearly a month of not calling us back, they eventually did and when we told them we had another contractor coming in to fix the problem to prevent further damage to our ceilings, they said okay and hung up. Do Not Contract these guys.

If I could give them less stars I would... Terrible company! I nearly died, one of their drivers…read moreran me off the road and flipped me off.

When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

His workers did a bad job fixing holes in the walls and painting. As we live in the house we are…read morefinding more things wrong. Paul is a nice guy. His guys had the a/c on while painting, but they left the sliding door open with the A/C on. If we didn't go to the house who knows how long till they come back

My husband and I have been very pleased with the quality of work that the Help Around the House…read moreteam has done. Our request for a quote was addressed within 24 hours and we had an appointment scheduled within a week. We had some electrical and plumbing work done and both of these were completed efficiently and properly. The charges were reasonable and the service excellent. I would highly recommend to all!

Called at night and they showed up next day to help with my car! Two new keys cut and programmed!…read moreGreat price. Great service and done quick.

They are the Best! Came right on time and call me 20 minutes…read moreupon arrival time as they said. The tech Elmer was very kind, work very clean and pretty fast. He finished with the job less than a hour (7 brand new locks). I'm glad I used them, price was fair and they provided it before starting the work. RECOMMENDED