Well, I just stumbled upon this YELP website while looking up the "hours" for M&F. Wasn't planning…read moreon leaving a review but felt compelled to do so after reading the review by Harry G. I couldn't disagree more! Mathew & Fields has always been a "top notch" business. Yes, you sometimes have to put up with a few "quirks" when dealing with a small, hometown business. Several years ago I was remodeling my front entryway and needed some 8' MDF trim cut to 6'. I remember the gentleman described by Harry G. A little rough around the edges? Yes, but overall a good guy. Complaining because the guy is black and "scared" poor ole' Harry? Give me a break. Thank God we still have lumber yards like Mathew and Fields. The big box stores have put so many of these "little guys" out of business.

We ordered a 30" x 80 framed solid wood door. The girl on the phone asked my husband what size…read moredoor he wanted and gave him their product number for it (nothing that meant anything to him and nothing that indicated she had gotten the order accurately). When it was delivered, it was a 32" door. When he called about it, he was told that they would order us a 30" door for half price delivered. BUT...no take backs and no credit for their mistake. Take your chances...make sure they get your order right or you will eat it! Oh, and then I called and left Mr. Matthews a message but no return call.

I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

Our garage door was the original from the early 60s and we had a Roly Door technician fix it a…read morecouple times and the charge was more than reasonable. Now we need a new garage door and this is our go-to company to install it. They have been professional and got the job done, we expect the same in the future.

On time for appointments. Professional. Did the job well. Yelp wants 85 characters minimum so I'm…read moresupposed to ramble.......lol

My bathroom remodel was started on May 18, 2026 and completed on May 22, 2026 by Sean and Tony who…read moreI call the dynamic duo. Sean and Tony were great to work with. They were very professional and efficient. They showed up on time every day and went right to work. They answered my questions along the way and were very polite when I was not sure of the process of some of the steps they were taking. They were very neat and tidy and cleaned up after themselves each day. Sean and Tony did an excellent job with my bathroom remodel and I could not be more pleased with the outcome. I was truly impressed with the way Sean and Tony worked so well together. I commend this dream team for a job well done. I think they should get a raise!!! A truly appreciative and satisfied customer.

I hired Comfort to replace my roof. It leaks like crazy. I put in two requests for warranty service…read moreand they didn't even offer the courtesy of a reply. BUYER BEWARE. Check reviews other than the ones they self-post on their website.

Our roof was installed May 2018 by Fulmer Construction and began leaking spring of 2020. Called to…read morehave them come out and fix the issue May 1st and was told they put a work order in to have it done. After two weeks, they did not come out or contact us in any way. We called again and was told they'd take care of it. After another week of no contact, we called again and was told they'd call us back the next day. They did not. We called them back two more times, and was told that they would call us back. They did not. In this time we had two contractors look at the roof and tell us the installation was done poorly and incorrectly. After nearly a month of not calling us back, they eventually did and when we told them we had another contractor coming in to fix the problem to prevent further damage to our ceilings, they said okay and hung up. Do Not Contract these guys.

If I could give them less stars I would... Terrible company! I nearly died, one of their drivers…read moreran me off the road and flipped me off.

When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

My husband and I have been very pleased with the quality of work that the Help Around the House…read moreteam has done. Our request for a quote was addressed within 24 hours and we had an appointment scheduled within a week. We had some electrical and plumbing work done and both of these were completed efficiently and properly. The charges were reasonable and the service excellent. I would highly recommend to all!

I was over charge for his services. I am upset!!! He did tell me he was coming to the area to give…read moreanother estimate, so I said if he wanted to stop by to look at the list of work I have. He asked me like what, I stated I have several lights bulbs in really high ceilings. He said he would bring his ladder too. To change 6 bulbs and do 1 measurement. my bill was over $300. I'm not sure but I thought that was high.