1. Greatworks Automotive

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Perry, OH

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Greatworks Automotive

3.7 (3 reviews)
Closed • 8:00 am - 6:00 pm

Services - Greatworks Automotive

Oil changes

Routine automotive maintenance

Greatworks Automotive Photos

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11 months ago

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Northridge Automotive - Northridge Automotive Inc

Northridge Automotive

(22 reviews)

most have been a customer for years and trust this shop with my vehicle. they are fair, up front…read moreand kind.

I had used Northridge Auto for service on my vehicles, and routine work generally appeared…read moresatisfactory. However, two experiences involving specifically defined work scopes and customer-supplied fluids ultimately caused me to lose confidence in the shop. My 2018 GMC Acadia had developed a torque converter clutch shudder. I was following a specific OEM diagnostic/service approach that included a transmission fluid change. I discussed the scope with the Service Advisor, provided detailed written instructions, supplied the specified Dexron VI fluid, and left another copy of the instructions on the driver's seat for the technician. Despite this, Northridge used its own multi-vehicle ATF instead of the fluid I supplied. This wasn't simply a brand preference; it changed a controlled variable in an ongoing diagnostic process and set back my troubleshooting. The same work scope requested inspections of the engine/transmission mounts and CV joints as possible shudder sources, but the documentation I received did not record the performance or findings of those inspections. When I questioned the ATF issue, the Service Advisor became animated and raised his voice. I subsequently documented the issue in writing to the Service Manager/Owner and requested reimbursement. Northridge refunded the cost of that service, which I appreciated. Unfortunately, a similar issue occurred afterward. During a rear differential service, I supplied OEM lubricant because I specifically wanted the proper friction characteristics for that application. Despite the earlier ATF issue, Northridge again used its own fluids. I was charged for those fluids, and the lubricant I supplied was not returned. When I questioned the second fluid substitution, I again experienced an animated, raised-voice response from the Service Advisor. The recurrence after the first issue had already been formally addressed is what ultimately caused me to lose confidence in the shop. I am not suggesting Northridge is incapable of satisfactory routine automotive service. However, if you specify particular fluids, parts, inspections, procedures, or a defined scope of work, my experience suggests verifying what was actually used and ensuring requested work and findings are documented. For me, following the agreed scope and responding professionally when legitimate questions are raised are fundamental to trusting a repair shop. After these experiences, I chose to take this work elsewhere or perform it myself.

Tezzs Towing & Recovery - Junk car removal

Tezzs Towing & Recovery

(1 review)

After my daughter connected with this person she then asked how to pay, He did not respond to her…read moretext. he then towed her car and when he reached out for payment after 1 AM she had fallen sleep. He then filed a police report stating she "refused to pay" (NOT TRUE) even though she asked up front how to pay and he did not tell her. He claimed "i did not see her text asking how to pay because another text came in" He then impounded her vehicle and told us we had to pay an additional "non payment fee" All in all, he charged us $120 for towing (although he never took it to where it was meant to go, charged us $120 for impounding it AT HIS GIRLFRIENDS HOUSE (not even an impound lot), then an additional towing fee $200 to take it to the impounding lot after taking it to the police department, then an overnight fee of $40 TOTAL $480 to take us NO WHERE and cause a massive headache for a 20 year old woman that then had to go to the police department once he filled an erroneous police report. Our 20 year old needed a police escort to get her car from this crook. DO NOT USE THIS PERSON HE IS TRYING TO ROB YOU! we then ultimately hired a different company to take our car to the Subaru dealership he was hired to take her to and paid another company to do his job.

From the owner: Quick response(under 30 min response time)Professional service. Emergency Towing 24/7 We always get…read morethe job done. Residential or Commercial. We're committed to great service.a lot of times we respond from downtown so we’re V 20 minutes away unless on a call

Greatworks Automotive - autorepair - Updated October 2026

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