Dr. Gluck has a very nice staff who are welcoming and professional. Dr. Gluck assessment of my…read morehealth was comprehensive and he has a calming bed side manner. He took time to explain all the test he felt needed to assess my health. When my blood work results were completed he reviewed with me how to improve my health. I highly recommend a consultation with him if you find yourself tired, having difficulty managing your weight ,and the symptoms of menopause. If you truly want to optimize your well being make an appointment with him.

Dr. Gluck solved a flow problem that was plaguing me for years. On one occasion, I felt that my…read moreproblem was urgent. He saw me straight away...no endless wait. The facility is clean, well-equipped and welcoming. The other day, I had forgotten to replenish a very important prescription. Dr. Gluck and his staff submitted the prescription the same day I asked, saving me from an unpleasant situation. I highly recommend this doctor as a urologist.

Phone number has changed - 617-667-3739…read more I can't quickly and easily find the place to inform yelp (did you hear that , Yelp? Why isn't that button obvious? I don't have 15 minutes to do this)

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.

I have been with South Shore Urology for over 15 years. Care has been very good and office…read moreexperience good. I'm happy with them.

while Dr Fefer might be a brilliant surgeon and a wonderful person, as a doctor and provider he is…read morehorrible. If you are looking for someone to take your prostate out and the never check in on you post op or give a flying f about your recovery, he is your guy. you want someone who cares about you as a person and will do what he can to make your life full, keep looking. and Dr Kim? the personality of a bag of rags

I have been a 25 year patient of Greater Boston Urology in Framingham (Dr Stanley Kraus-SME…read moreexpertise-proactive urology-national recognition), and a 2 year patient in the Dedham HQ office (Dr Michael Donovan-surgeon)- My experience with GBU has been excellent in both environments, and especially with these fine MD's and their expertise. The practice is busy in both locations, however everyone provides excellent care and follow up.

Before writing this review, I looked at other reviews for the Milton and Framingham offices of…read moreGreater Boston Urology and noticed many people had experiences similar to mine. What I went through with Dr. Johnson was extremely distressing and left me feeling unheard, dismissed, and deeply stressed. From my very first appointment, something about Dr. Johnson's manner felt off to me. She came across as robotic, detached, and very hard to connect with. Still, I tried to give her the benefit of the doubt and assumed that even if we didn't "click," she might still be a competent doctor. Unfortunately, my later appointments proved otherwise. A few visits in, I requested a Pap smear even though I wasn't technically due for one. I have metastatic cancer, my tumor markers were rising, and I wanted to be proactive. I explained this on the phone, was put on hold, and then told I could be scheduled for a Pap smear. Shortly after I arrived at my appointment, they brought me in the back, and automatically took a urine sample and performed a bladder scan--even though I did not have any urinary issues. I thought it was odd but allowed it anyway. Dr. Johnson came in with her usual distant manner. She didn't explain the exam in much detail but performed what I believed was a Pap smear. Before she left, she told me I would have my results within 24 hours. Twenty-four hours passed, and nothing appeared--not even a pending test in the Quest system. Days went by, still nothing. So I called the office and let the receptionist know that it seems no test had ever been submitted. She said she would look into it. The next morning, I received an email from Quest saying my results were ready. To my shock, the tests were for serious sexually transmitted diseases--tests I never requested, never discussed, and never consented to. I have not been sexually active in over 15 years. I was extremely upset and immediately called the office. It was a Saturday so I asked the answering service to have Dr. Johnson paged. When I spoke to Dr. Johnson, she initially said she didn't remember me and had to review my chart. When she called back, I told her I wanted the tests removed from Quest since I had not authorized them. Instead of apologizing or explaining what happened, she told me the call "wasn't very therapeutic" and hung up on me. Since then, I have been stuck in an exhausting back-and-forth. The office manager originally told me removing the tests would be no problem. But when I called again to follow up, I discovered the office had blocked my number and stopped responding to portal messages entirely. All of this has caused an enormous amount of stress and anxiety during an already difficult time--I am dealing with cancer and autoimmune disease, and the last thing I needed was this. What makes it worse is that Quest informed me that a simple phone call from the doctor would allow the results to be retracted. Yet that has still not been done. Between the repeated bladder tests I've never needed and the unauthorized testing, I can only describe my experience as feeling like the office is disorganized at best, and at worst more focused on billing than on patient care. When I reached out to Elaine in the client compliance department at US Urology Partners--whose job is supposed to be patient advocacy--I was met with the same lack of concern. Overall, dealing with Dr. Johnson and the Greater Boston Urology office has been one of the most frustrating and distressing medical experiences I've ever had. Nothing about it has felt therapeutic, supportive, or respectful. I truly hope no one else has to go through what I've gone through -- and what I'm still dealing with. What makes it even more painful is feeling that Dr. Johnson's ego prevents her from seeing past herself. From my perspective, she showed no real care for me as her patient; it felt like she did whatever she wanted to do, no matter what I needed, asked for, or clearly expressed. In my opinion, her behavior toward me was deeply concerning, and it left me feeling that she was clearly not acting in my best interest.

Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

Unfortunately Yelp is seriously lacking is urologist reviews - perhaps a shortage of middle aged…read moremen around here? I'm not considered middle-aged but I was recently looking for a physician/surgeon to perform my vasectomy. Anyone who knows me is well aware that I want nothing to do with kids, but I've heard many stories about morally righteous doctors trying to dissuade people my age from getting snipped because "what if you change your mind?!?!?!" Yea, I was tired of hearing that, and fortunately for me, Dr. Morgentaler was completely understanding and respectful of my choice. In his words (I think it's an exact quote), "The only potential issue is that you could change your mind, but you're a big guy and can make your own decisions." For starters, this was extremely comforting, especially since I was considering letting him mess around with my junk. I found Dr. Morgentaler through some online research. He is an associate professor of urology at Harvard Medical School and runs a urology practice in Brookline Village (literally right next to the D line station) called Men's Health Boston. He is a well-known expert on sexual health. Since I didn't have any reviews to go on, I came to the consultation well prepared with questions. He and his Physician's Assistant (Gary Mousseau) addressed all of my concerns and explained everything. All of the staff members I met were very polite, knowledgeable and experienced. Except for the receptionists, the staff is all male. During the procedure Dr. Morgentaler demonstrated his knowledge and competence even while having a conversation with me the whole time. At a few points I felt a slight pressure, but each time he told me what I was about to feel and where I would feel it, and he was always exactly right. This showed he really knows his stuff, and it removed any nervousness I felt. After he finished he asked how painful it was on a scale of 1-10, and I said probably zero. The application of the anesthetic was not exactly pleasant, but it was over in about ten seconds. There was no other discomfort and no pain. The procedure was over in less than 15 minutes and I took the train home almost immediately. I felt some minor discomfort the first day after the procedure, but no pain, and I was back to normal activity the next day. Bottom line... Dr. Morgentaler is extremely knowledgeable, competent and genuinely a nice guy. I probably won't need an urologist anytime soon, but if I did, I would definitely go back. I would also recommend him to anyone requiring urological services.

Kevin is one of Morgentaler's staff members…read more Kevin made a mistake that ended up with me in the ER in excruciating pain. At first he admitted his error and then backed off of that admission and blamed me. I had had good experiences with him but the bad experience was made all the worse by his unwillingness to own up to his mistake and offer a simple apology.

Dr. Louis Liou is one of the best surgeons I have had the pleasure of being a patient of. I went…read moreto see him for a vasectomy, and he was very honest, kind, and considerate during the consultation. My primary hospital is Beth Israel, and my PCP is affiliated with them. But due to the fact that the larger city hospital were booked until mid summer or the fall, I went outside of my comfort zone and made this appointment with the Cambridge Health Alliance Surgical Specialties and the Somerville Hospital. I wanted to have the procedure done very quickly, as I had two weeks in between jobs, and they were able to accommodate me. Due to a medication I take daily (NSAID), he did warn me about bleeding being a risk factor after the procedure - and that the risk for bleeding is slightly higher if I did not cease the meds about 7 days off prior to the surgery. I explained that I knew the risks, and would still like to have the surgery three days after ceasing that medication. He agreed. His bedside manner was fantastic, as was that of his staff (especially the older, Italian female nurse - great sense of humor behind a very professional countenance). Even though I was completely exposed, so to speak, the staff and the doctor made me feel very comfortable. It was all done in less than 20 minutes (the procedure itself - time in hospital was about 1.5 hours), and with ice and taking it easy, I've experienced little to no swelling, and no bleeding. His incisions and stitches were perfect. If looking for a vasectomy and you live in the Boston area, I highly recommend this doctor. I come from a family of doctors, and have a lot of friends who are doctors, and honestly - I'm a bit of a snob when it comes to my healthcare and my providers, and I can say with full confidence that he is a great doctor, surrounded by a great staff. Just be sure to not be an idiot after your procedure, and follow his orders (and common sense). No rough sex or carrying around furniture all day. Take it very easy - after all - we're talking about a rather important part of a man's body;)

While getting inducted into the Seedless Grapes Club is never a pleasant experience, Dr. Liou did a…read moregreat job keeping it calm and professional. The whole procedure took less than half an hour. Dr. Liou and Nurse Dee did a great job of explaining what they were doing all the while putting my nerves at ease as much as they could. The doctor even taught me some Chinese phrases to use during my upcoming trip to Taiwan - so it was a language lesson and vasectomy 2 for 1!

Dr. Gluck is brilliant, thorough and compassionate. Most highly recommended. He succeeded where…read moreother urologists fell short.

Let me start by saying that I have no issues with Dr. Kerbel, but dealing with his office staff is…read morethe worst customer service experience I have ever had to deal with. I honestly don't know how they still have jobs. I dealt with this doctor's office for a year and these women have been so rude and disrespectful every single time I had to call for something or saw them in person. It was to the point where I felt uncomfortable calling about health concerns I had with my baby. Their tone of voice was so condescending and always made me feel like everything was my fault and I was doing things wrong - imagine that for a brand new parent. I don't know what makes them so entitled but they are the reason I am leaving this practice. The doctor is great but I will not be spoken to like that ever again. Even now that I called to try to come in and sign a medical release form and get my child's records, the woman on the phone basically told me that she doesn't have time for me and maybe I could get it in two weeks. The worst part is she LAUGHED on the phone when I asked her for these things. Not in a nice way but in a condescending "you are so dumb" way. Then she proceeded to tell me the office is closing soon when online and everywhere it states they are open until 4:30 PM (it's 12 right now.) She obviously just wanted to get me off the phone. I DO NOT recommend this place. The abuse from the staff is just not worth it. We have enough to worry about as parents.

Huge fan of Dr. Kerbel, very direct and to the point while maintaining a relaxed and approachable…read moremanner. He was great with our three girls. He's a five but the staff (when we went there) was about a three. Although it happened quite a while ago I remember going to the office once when one of our kids was really sick, the receptionist (who is likely and hopefully gone by now) tells me that we shouldn't bring our kids to the office if they have the stomach flu. The problem was that I didn't say she had the stomach flu, I didn't know what she had because I am not a doctor...and neither was she. I was burning mad, in addition to being incredible insensitive the comment was dangerously unprofessional as receptionists should generally keep their medical opinions to themselves. Yeah, apparently I'm still mad about this. This event I recall specifically, but there were other negative staff interactions that occurred but that I don't remember with such detail. Even if the staff is still prickly I would unreservedly recommend Kerbel.