I have been with South Shore Urology for over 15 years. Care has been very good and office…read moreexperience good. I'm happy with them.

while Dr Fefer might be a brilliant surgeon and a wonderful person, as a doctor and provider he is…read morehorrible. If you are looking for someone to take your prostate out and the never check in on you post op or give a flying f about your recovery, he is your guy. you want someone who cares about you as a person and will do what he can to make your life full, keep looking. and Dr Kim? the personality of a bag of rags

Phone number has changed - 617-667-3739…read more I can't quickly and easily find the place to inform yelp (did you hear that , Yelp? Why isn't that button obvious? I don't have 15 minutes to do this)

Dr. Gluck is brilliant, thorough and compassionate. Most highly recommended. He succeeded where…read moreother urologists fell short.

Dr Faust and his team are so kind and efficient. They helped my father in law with bladder issues…read morehe has had for years.

do not use. they will have an intern do your procedure. her. !!! work left me in. pain for…read moremonths. very. bad. doctors.

I was there for an appointment at815am 9 comes around and I'm told there running late I asked how…read morelate cause I had other appointments that day. And the receptionist got very rude and had a awfull attitude told me she didn't know what to tell me about how long I would be waiting so I left. Most unprofessional and disrespectful doctors office I have ever been in.

Worst medical practice I have EVER seen. I was diagnosed from a different patient's chart. Dr. L…read moretold me that I didn't have cancer (I do) because my PSA test came back with a low number. Guess what? They didn't do a PSA test on me. Nope. Never happened. I gave a urine sample, and did not know that a blood sample was needed to check PSA. So, I was happy to hear that I was not cancerous; I described my visit to a co-worker, who used to work in the cancer detection business. He asked me how the did the blood test so fast. We quickly figured out that they had screwed up. I went to a competent urologist, who found Stage 2c cancer. Oh, the nurse never checked my identity; that is why they ask your date of Birth. She didn't. They just used a chart of a patient with a similar name that was scheduled for the same day. SAVE YOUR LIFE!!! Don't go here!!!

My appointment was made well in advance, yet another doctor filled in on the actual appointment…read more This other doctor paid no attention to me, nor did he answer any of my questions. Only med office co-pay paid up front.

Beware of surprise Lab bills. I recent has a Prostate Biopsy done at Milton office. The office has…read moreall my insurance information, but this office instead of sending the test to many local in network labs which will cost we nothing. They chose to send the test to an out of network across the country to California without my knowledge which put me on the hook for potential of paying thousands of dollars. Not to mention sending test across the country could delay the result and potential lost in transit.

Unfortunately Yelp is seriously lacking is urologist reviews - perhaps a shortage of middle aged…read moremen around here? I'm not considered middle-aged but I was recently looking for a physician/surgeon to perform my vasectomy. Anyone who knows me is well aware that I want nothing to do with kids, but I've heard many stories about morally righteous doctors trying to dissuade people my age from getting snipped because "what if you change your mind?!?!?!" Yea, I was tired of hearing that, and fortunately for me, Dr. Morgentaler was completely understanding and respectful of my choice. In his words (I think it's an exact quote), "The only potential issue is that you could change your mind, but you're a big guy and can make your own decisions." For starters, this was extremely comforting, especially since I was considering letting him mess around with my junk. I found Dr. Morgentaler through some online research. He is an associate professor of urology at Harvard Medical School and runs a urology practice in Brookline Village (literally right next to the D line station) called Men's Health Boston. He is a well-known expert on sexual health. Since I didn't have any reviews to go on, I came to the consultation well prepared with questions. He and his Physician's Assistant (Gary Mousseau) addressed all of my concerns and explained everything. All of the staff members I met were very polite, knowledgeable and experienced. Except for the receptionists, the staff is all male. During the procedure Dr. Morgentaler demonstrated his knowledge and competence even while having a conversation with me the whole time. At a few points I felt a slight pressure, but each time he told me what I was about to feel and where I would feel it, and he was always exactly right. This showed he really knows his stuff, and it removed any nervousness I felt. After he finished he asked how painful it was on a scale of 1-10, and I said probably zero. The application of the anesthetic was not exactly pleasant, but it was over in about ten seconds. There was no other discomfort and no pain. The procedure was over in less than 15 minutes and I took the train home almost immediately. I felt some minor discomfort the first day after the procedure, but no pain, and I was back to normal activity the next day. Bottom line... Dr. Morgentaler is extremely knowledgeable, competent and genuinely a nice guy. I probably won't need an urologist anytime soon, but if I did, I would definitely go back. I would also recommend him to anyone requiring urological services.

Kevin is one of Morgentaler's staff members…read more Kevin made a mistake that ended up with me in the ER in excruciating pain. At first he admitted his error and then backed off of that admission and blamed me. I had had good experiences with him but the bad experience was made all the worse by his unwillingness to own up to his mistake and offer a simple apology.

Let me start by saying that I have no issues with Dr. Kerbel, but dealing with his office staff is…read morethe worst customer service experience I have ever had to deal with. I honestly don't know how they still have jobs. I dealt with this doctor's office for a year and these women have been so rude and disrespectful every single time I had to call for something or saw them in person. It was to the point where I felt uncomfortable calling about health concerns I had with my baby. Their tone of voice was so condescending and always made me feel like everything was my fault and I was doing things wrong - imagine that for a brand new parent. I don't know what makes them so entitled but they are the reason I am leaving this practice. The doctor is great but I will not be spoken to like that ever again. Even now that I called to try to come in and sign a medical release form and get my child's records, the woman on the phone basically told me that she doesn't have time for me and maybe I could get it in two weeks. The worst part is she LAUGHED on the phone when I asked her for these things. Not in a nice way but in a condescending "you are so dumb" way. Then she proceeded to tell me the office is closing soon when online and everywhere it states they are open until 4:30 PM (it's 12 right now.) She obviously just wanted to get me off the phone. I DO NOT recommend this place. The abuse from the staff is just not worth it. We have enough to worry about as parents.

Huge fan of Dr. Kerbel, very direct and to the point while maintaining a relaxed and approachable…read moremanner. He was great with our three girls. He's a five but the staff (when we went there) was about a three. Although it happened quite a while ago I remember going to the office once when one of our kids was really sick, the receptionist (who is likely and hopefully gone by now) tells me that we shouldn't bring our kids to the office if they have the stomach flu. The problem was that I didn't say she had the stomach flu, I didn't know what she had because I am not a doctor...and neither was she. I was burning mad, in addition to being incredible insensitive the comment was dangerously unprofessional as receptionists should generally keep their medical opinions to themselves. Yeah, apparently I'm still mad about this. This event I recall specifically, but there were other negative staff interactions that occurred but that I don't remember with such detail. Even if the staff is still prickly I would unreservedly recommend Kerbel.