Second time we were here. Came in 2024-2025 new years and had a great stay.. I have a special needs child and when we first arrived he was " lost" in the water park and staff was on it very fast! Using their radios and alerting all staff . Room was clean also. ( I bring a black light flash light when I travel to check rooms for any biological material before I unpack anything) .... Now it's November 2025.. we stayed overnight only.. my autistic son absolutely Loves the characters.. Violet especially! When we left last time he cried 2 days straight missing the " wolf pack " characters in costume. So this visit I asked the staff if at all possible Violet could make an appearance while we were there.. and Sammy the squirrel since we didn't get the chance to meet her our first stay . The staff was AWESOME! Sunday morning made my sons WORLD when he met Sammy squirrel for the first time! And he saw violet again too! He brought her a gift from Pittsburgh as well! Thank you SO much for making my sons year! My only gripe was on Saturday evening during story time my son wanted so bad to be picked to physically participate in story time and the girls only chose smaller children to participate even though my son who is 13 special needs was standing and waving his hands begging to be called.. yes we received a lot of weird stares from parents wondering why this big child was so excited about great wolf.. but I feel I shouldn't have to advertise to the WORLD that my son is 13... on the spectrum and loves great wolf!!! Sometimes I feel they only market to children 10 and under... and I am in NO hurry for my child to grow up.. if he still loves the great wolf costume characters when he is 20 SO BE IT! Maybe keep an open mind to ALL children... even if they look older.. because autism doesn't have a " look" ... and my son was sad that he couldn't play a part in story time.. he has been watching great wolf stuff on YouTube all year.. and drawing all of the characters all year too anxiously awaiting returning this weekend.. as a mom that's what I work hard for .. my money goes towards my sons joy.. and considering all of the other water parks around Sandusky I could always give my $ to another place... hope this doesn't sound too harsh.. but I leave honest reviews.. read more

Great Wolf Lodge - Dillion excited to see his Girlfriend - Resorts Near Me - Sandusky, Ohio

very bad costumer service would not recomend this place it was a dump not clean at all rust all around the water park food on property was garbage and everything was overpriced this place needs a update and it just feels gross walking inside the place management could care less about everything there screaming children running all night STAY AWAY!!!!!!!!!!!! read more

The waterpark is so fun for my family. The activities to do during your stay are Incredible! The "Pack" memebers are so nice and helpful. The beds in the rooms are very nice and comfortable read more

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Loved the way the room was decorated as well as the whole building in general. Doesn't take that long to check in and get to your room. Waterpark is a must need for this trip. The people there seemed to be very quiet. Didn't eat any food I don't know what it tastes like. Music choice is great! (Opinion) read more

My boyfriend and I took two quick trips to the great wolf lodge this year. While we don't have any kids yet, as adults we still had a lot of fun! Both trips we got to the Lodge around 11am and checked in at the desk. We ventured to the water park and spent time on the slides, lazy river and hot tub. Our room was ready within the hour. We split a lot of our time between the water park and Magiquest. It became a nice friendly competition for us even as adults. We certainly got our workout running up and down the stairs. Mini bowling was a lot of fun! I would skip the arcade Both visits they were doing a lot of maintenance and updating. All the staff was friendly. Our room had a lot of stains on the floor but we let the staff know and we weren't charged for it. read more

Stayed one night and 3 out of 5 of us ended up with bed bug bites all over our midsection. I am usually very cautious on checking but apparently this time they got passed me. Mind you, we all slept in different beds and all ended up bitten. Take extra caution with your bags and self when staying here read more

Great Wolf Lodge - Resorts Near Me - Sandusky, Ohio

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Ok I am going to leave another review because my first one was to harsh now I was pretty excited to hear me and my family were going to great wolf lodge because I used to come all the time for my birthday when I was little and I thought it would be nostalgic and I did have some fun on the water slides and in the arcade but I heard they renovated it before we came and I was pretty excited to see the renovations but I feel like they removed a lot of stuff like the totem poles and a lot of other decorations that made it feel more alive and the room had a strange smell I think it was because they were having sewage problems because I saw a sewage truck I also think it is a little ridiculous that there is a 20$ parking fee but overall I still had fun read more

To Be fair, I have both older kids and a baby. I fell great wolf is ideal for ages 4-11. Pros Very friendly staff, room was very clean, house keeping was efficient, good price, food was good. Cons Very crowded, I feel the water park can not accommodate for everyone if it is fully booked especially if the weather is bad and the outdoor pool is not open, no security (that I saw) several times I saw unattended teens running through the hallways and almost running into several families, bowling area could be bigger to accomedate more families. Overall it is not a bad place to visit. I feel a few changes could make it more enjoyable though read more

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Had a great time A+ on the life guards Our Grandson who is 5 had a blast and we could not keep up with him at times we felt he was safe with the lifeguards. Room was clean and everyone was nice Front desk, waitresses whole staff. Great experience. Thanks for making our stay one to remember. read more

We just just got back from a 2 night stay at Great Wolf Lodge in Sandusky, OH and I can confidently say--it was an absolute blast! From the moment we stepped in, the energy was electric and the kids practically bounced out of their shoes in excitement. There's truly no shortage of fun here. Between the towering waterslides, splash zones, a lazy river and kids were entertained from morning to night. The lifeguards were attentive, and the layout made it easy to keep track of everyone without feeling overwhelmed. The water is warm and it's always 84 degrees. We loved the quick-service spots on the main floor of the resort. Whether it was grabbing a burger between rides, smoothies to cool down, or pizza on the go, everything was fast, fresh, and kid-approved. No meltdowns from hangry little ones--huge win! We could've treated ourselves to the resort's sit-down restaurant one night but we didn't have time cause Kids but it looked nice plus, there's a full bar for grown-up beverages (thank you, vacation mode). Room Accommodations Our room was clean, cozy, and just steps from all the action, we had the "Wolfs Den" with the bunk beds. It was such a relief not having to drive anywhere after a day full of adventure. If you're looking for a family getaway that delivers non-stop fun, great food, and a splash of relaxation, this indoor waterpark is a must-do. Already planning our return trip! Marcus Jones Game Plan Edition * Book Online and add the Ultimate Food & Fun Package: Includes $100 dining credit, $50 arcade credit, two MagiQuest games, Ten Paw Alley access, and more. Total win for families who want it all bundled. * Add Early Check-In: Worth every penny to hit the waterpark before the crowds roll in. * Reserve an Indoor Cabana: it's your own spot , so you don't have to go back to the room with comfy seating, a TV, mini-fridge and food service. * Stay Until Close (8 PM): Ride every last slide. * Order Pizza & Snacks: Head to your room, throw on some dry clothes * Arcade & Bowling: Use those Food & Fun credits at Northern Lights Arcade and Ten Paw Bowling read more

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clean! great food choices. friendly staff overall a great experience. The hotel is clean and roomy. There are tons of free activities for kiddos. read more

Great Wolf Lodge - Arcade Time!!!!b - Resorts Near Me - Sandusky, Ohio

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I went to Great Wolf for the FIRST TIME for my son's birthday!!! He is TRULY A FAN!!! We got to ride all the slides, relax in the jacuzzi, and do many more! For more inside, please tap on the link below to see my Vlog and how we enjoyed our time at Great Wolf Lodge: https://youtu.be/jYWCHf1Y0mw?si=GCm-dr9N6UN0jUV7 read more

Great place for kids under 10 years old, mostly a bust if you have older kids. Water area closes at 8pm, though activities go on longer in the lobby. The food is pricey, even by resort standards, but there is a Dunkin Donuts onsite (and there's a AR code in each room so you can order online to pick up). Mixed drinks are good. The rooms are a bit dated, but clean and mostly well kept. The water in our room was very slow to drain in both the sink and shower. Despite calling about it, it was never addressed in our 4 night stay. The staff were friendly. The little store on site was well stocked with adult drinks and snacks. We wouldn't stay here again, mostly because our kids have outgrown it and there are equally nice resorts for the price. read more

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This year, instead of giving my grandchildren more toys, I chose to give them an experience. I selected Great Wolf Lodge, even knowing their visit in July was not perfect. I did this because the children were unaware of the issues--they only knew they had fun. As a retiree, spending this kind of money on a gift is significant, so I wanted this experience to be special. Unfortunately, once again, there were numerous problems that should never have occurred. I called in advance to change the reservation name to my daughter's. During that call, unknown by me, the representative misspelled her last name. As a result, when my daughter attempted to check in, she was unable to do so. Although she showed her ID and requested the correction, staff initially could not resolve the issue. Eventually, a staff member was able to assist, but later it was discovered that the incorrect spelling remained in the system. On two separate occasions, employees at the bucket restaurant refused to provide her food and treated her very rudely all because the name still did not match. She experienced the same problem when trying to make a purchase in the lobby store Although I made the name change and updated the phone number and email prior to arrival, I was the person who continued receiving all Great Wolf Lodge messages. This was not corrected until after check-in. At check-in, my daughter was offered a room upgrade that was supposed to include two bunk beds, a queen bed, and a pull-out couch. She was told the room was being finished and would receive a text when it was ready. After waiting 30 minutes, the room was still unavailable, and the family went to dinner. Two and a half hours later, with no communication, my daughter returned to the desk and was initially ignored. Eventually, a staff member handed her a slip of paper with "159" written on it--no explanation or apology provided. When I booked their room, I reserved a room with two queen beds and pull out sofa. The "upgraded" room did not have a sofa. It had two small bunks and one queen bed, which was insufficient for six people--3 adults and 3 children. This forced my oldest granddaughter to leave and drive home both nights. This is unacceptable. A $10 "upgrade" should never result in receiving less than what was originally booked. Additionally, the beds had no blankets, and there were only 4 pillow for 6 people. Upon entering the room, they noticed a strong unpleasant odor. The sheets smelled of marijuana and cigarettes. There were cigarette butts scattered on the patio along with trash left behind. The sheets were described as disgusting, and a dirty bandage and used bar of soap were found on the bathroom counter. The room was clearly not cleaned properly. Finally, my six-year-old granddaughter went down a slide and landed directly in feces, which understandably caused significant distress. This should never happen in a facility designed for children. Two days after returning home, the 3 year old twins both developed yeast infections--the same health issue that happened in July. Please do not book this as a gift for people you love. read more

Stopped here for a two-night stay to celebrate New Year's on our way home from visiting family. The good: room was comfortable and reasonably spacious for our group of six; my kids (both under 6) enjoyed the water park immensely; we liked that unlimited bowling was included in our pass. The bad: water park is only open starting at 10... for families of little kids (as well as anyone checking out at 11) this is really late! It feels like you are losing a whole morning of swim time due to such a late start; MagicQuest is a total rip-off as after they nickel-and-dime you on wands and accessories, you find out that a bunch of the stations aren't working properly (my one kiddo was very disgruntled when they couldn't finish a quest due to a frozen pixie); food is bad and also not open at convenient times. read more

Let's start with the pros of the following establishment. I have to say that the staff was incredibly welcoming and friendly. I would like to acknowledge the following staff members for their kindness, as well as my observations of their ability to make guest feel welcomed.(Jayme,Brayden,Katana,Marihzan,& Hailey) these staff members went above and beyond to ensure that our stay ran smoothly. Now, unfortunately, I have to note the cons the Great Wolf Lodge resort requires an upgrade if I'm being completely honest, as I was reviewing the room, I noticed a lot of areas of concern, for example in newer resorts, there are areas to charge your phones, iPads or possibly watch however, next to our bed, there was no space to charge our devices. I would also like to note that within our room, I saw spots of mold within the shower. There was also various cosmetic damage within the room for example, in the photos included, you'll see stains in the cabinets due to maybe a previous guest spilling drinks, as well as gouges in the TV stand. I also noticed that someone left a pushpin in the wall. During our stay, I did want to highlight that there are vegan options within the resort myself as a vegan. I am always concerned that I won't be able to find vegan options. However, within the restaurant, you will find a hummus and veggie bowl. The sorbet was noted to be vegan. However, I highly suggest you ask the staff about the ingredients list. I would also like to note that the walls are extremely thin during our stay around 2:48 AM the children above us were running back-and-forth into the morning hours and we heard everything! The hotel notes strict quiet hours from 11 PM to 7 AM however this is hard to monitor when the Noise is coming from individual rooms. I did enjoy how the arcade was open 24 hours. Our family noted that the best part was the waterpark as well as the duckpin bowling area. Of course the arcade was absolutely amazing. However, the variety of prizes I have to say was quite lackluster for what we paid for this attraction. The VR experience was I would have to say a five out of 10 it could've been better as it was advertised at the VR experience will be King Kong however it ended up being raging rabbits. Within the lobby, I'd like to note that Hilton has partnered with the Great Wolf Lodge resort and there is a photo booth and wolf ears available. To give you a brief of what Hilton is doing they are advertising for a timeshare property you pay a fee of $190-$250 depending on what's advertised to you to get a stay at one of their resorts and you will have to give four hours of your time to listen to a timeshare presentation, you're not allowed to leave that presentation. However, once it's completed, you'll receive that free stay. That's what's being advertised within the great Wolf Lodge lobby so if you feel the need to take the picture in the Photo Booth, that's what will be advertised to you. Overall, the Wolfpack was great. We really enjoy building our build a bears, playing duckpin bowling, enjoying the arcade, the ice cream cup and candy. However, we wish we had more time to do the wand and magic quest activity. Overall great Wolf Lodge was a wonderful experience however, there is a lot of cosmetic damage and dated rooms within the establishment. I have to say that they would benefit from a complete Upgrade to their properties to meet modern feels. read more

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Every year we go to a Great Wolf Lodge in a different location and this year we went here with a group of friends to the Sandusky location. The lodge itself was not bad if a little packed as you would expect an indoor waterpark to be in OH in January. Unfortunately, the food is what brings this review down significantly. As normal the prices were high since you pay for convivence, but unfortunately this time the food quality was horrible. For food, drinks and dessert we spent about $350 before tip for our group of 5 adults and 4 kids which wouldn't be so bad except the three of the orders had to be sent back for taste and quality, and the rest were only flavored by the salt and pepper we added to them. Even the water park food was bland enough that my kids didnt want to finish their chicken or fries because they werent as good as the frozen stuff we had at home. read more

Nothing against a specific lodge.....In trying to buy online Ecard gift cards I found the sight link does NOT work. I have talked to their Customer Service 3x and they supposedly reached out to the I.T. Dept, while we were on the phone. I was told to try back after 24 hrs, try a different card, different devices, which I did and the link still is not working. There is also no phone line to speak to anyone directly at the resort. The phone re-routes you to the general Customer Service. Not user Friendly. I was going to purchase ecards for gifts. But since I live 2 hours from location I will spend my money elsewhere. read more

waste of money. over crowded. rude employees when you can find one, they're are grossly understaffed. filthy dirty especially the food areas...the candy shop with candy to scoop was a germ festiva. not one employee standing by to sanitize and clean after a child literally sneezed into one of the container. so gross. a total scam in that all advertised was nothing like the reality of what a dump it is. AND they have hidden charges all over the place. check your bill before you leave because they add things that don't exist. worst experience ever. read more

My son was sent a notification that he could stay an extra night for 100.00. So he told his kiddos. When he called to make that reservation .. they said he couldn't bc the room was booked so he would have to pay full price. That's a scam ! It's sad bc kids had a great time and staff was so friendly. But this was a tactic used to get you to spend more money ... and everything there was already quite pricey. read more

Our room was labeled as a balcony room. It consisted of a 3 foot cement slab next to a wooden fence blocking the ac units and other loud motors running. Useless. The magic quest game wasn't working properly. That was a big disappointment to our 7 year old watching everyone else enjoy the game. Though others were also experiencing issues at the same time. Suckered into paying for it regardless of whether or not it worked. The room was next door to the 24 hr bowling alley.... Need I say more? This was for a room booked months in advance at a "discount". I found it for $125 cheaper per night when checking a week before we went. I left a review on their website, I was offered a free nights stay if I considered giving them another opportunity. I decided I would give it a try as my daughter really enjoys the water. 2 weeks later and zero response after the offer. Plenty of other water parks. Please take that into consideration when looking at this establishment. I'll never visit this location again after this experience. read more

Great first time experience! Some of the things were confusing and "you don't know what you don't know" so I'm glad I had done research ahead of time because if not I wouldn't have known about the complimentary ears. Employees were very kind and answered questions. If you want to bring things that don't require a locker, go right when the water park opens to save a chair (we packed refillable water bottles, change of clothes, etc.). We didn't actually sit down but wanted a place to put our stuff (one chair for a family of 4). Within 45 minutes every chair was occupied with a body or their belongings and appeared to remain that way for the rest of the day. There were a lot of fun activities for the family but again, some employees may have forgotten that there are new families that don't know where anything is or what anything means. Rated 4 stars due to a cleanliness issue that I noticed last multiple days. Not sure if they ever have the time for deep cleans. Research before you go! It was fun but we'll check out another location next time. Everyone said it was one of the smallest locations but it was great for our family's needs and so that I didn't worry about losing my kids! read more

Great place! My family and I came to Sandusky to see the solar eclipse, and we chose the right place! The rooms are clean, very lodge themed, and even a balcony! Pool is great, lots of slides and fun water activities. They also have an arcade! I totally recommend this place. The only bummers are that free breakfast is not included, and our room didn't have a microwave. Besides that, I have found a great new place! read more

Not all parks are this same, and this one is a bust. We used to go to the one in Massachusetts which has twice the amount of water attractions including an amazing wave pool and giant water slides. This place has just one water area with a few tube slides. Worst is, we paid just as much for this one as we used to the one in mass. Save your money. Extra star because the rooms are decent. Smaller, but clean. read more

Stayed here with my brothers and boyfriend during Colossalcon and bike week. We stayed in a family lodge suite so there were two beds and a sofa sleeper. The room also had a mini fridge, hair dryer, and coffee maker with some free coffees. We did not have a microwave in the room sadly, but did locate one next to the ice vending machine so that was good. Breakfast is extra and sadly did not have any vegan options. Apparently they just bring a tray of things like bacon, pancakes, sausage, and eggs so we didn't try it. The main irritation was the price. They charged $15 per car per night despite not doing that in the past and having ample space. One car they just gave us a paper with how long parking was valid for while the other had the license plate recorded with no paper in the window. It was confusing if enforced, but we didn't want to risk a tow. The price also changed. My reservation and the charge at the desk differed by about $150. I asked why the reservation cost changed and was told the resort fees weren't added until check in. After check out I reviewed the invoice they sent and no, the reservation was different and the resort fees were added on top of that so either it changed with no reason or I was charged multiple times. A lot of decor is also missing that used to be there. There used to be animatronics in the lobby now a stage, there used to be a dragon in Magiquest now just an empty space, the water bucket didn't dump in the waterpark, and we're pretty sure the hot tub used to have more decor than a blank wall. The waterpark is nice and the staff kept up with the slides so the lines weren't bad. Overall it was fun, but not as good as it used to be. read more

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We came here on a holiday weekend and were expecting a marginal experience due to the crowds. The worst thing I can say is that they need to clean the restroom/changing area in the water park regularly. It was a swamp, dirt on the floors, and no towels in the dispenser. Everything else was great! The check in and check out was seamless, the room was clean, the bathroom was in decent shape, and despite us being sandwiched in between two baseball teams of preteens, there was no noise coming through the walls. Hannah at the front desk helps us with some area recommendations, and walked us through the magi quest game. Kudos to her. 5 stars for the experience. Dock one for the changing area. This is a concern since this is the only place to change clothes once you've checked out from your room. No one likes to have wet clothes. And no one likes a dirty bathroom. Otherwise, it was a great experience for us. read more

The good - The water park has less attractions than other GWL's we have stayed at but the Jungle-Gym type attraction in the middle was huge. They have a lot of slides for both adults and kids. Only 2 tube slides but the line moves quick. The Bad - The room needed updating for sure. Very limiting with seating in the pool area. We didn't do much else other than sleep and go to the waterpark. So I can't rate anything else, not even the food because we would rather have higher quality food off-site. read more

Mattresses were dead. Windows very dirty looking out of entertainment area. Carpet taped. Little Care since built. Too expensive read more

There's a bit of anxiety when it comes to vacationing with small kids right? I even brought my own bottle of wine without an opener so that's a glimpse of how prepared I was for this excursion. The first night was awful. But that had nothing to do with the hotel. It was the kids. They didn't know how to adjust and I see why parents will splurge or get hella mad about splurging. Yes they will charge you $10 for a bud light. But did that convenience surprise you? There are tons of businesses around a 2 mile radius like Meijer, target, Sam's club. The supermarket world is at your fingertips. My tips for your success? Go grocery shopping before you check in. I'm not sure but it should be standard for each room to have a mini fridge (large enough to put food in and a gallon of milk) and a microwave. There's no stove. But hey snacks galore. You don't like the pricing of convenience? Make time to make it more luxurious by shopping outside. For the kiddos pack some robes if you have them. It makes it easier for them to get in and out of the water and into the hotel area. They offer towel service but to avoid any hidden fees, it'll keep the kids warm to and from the water play area to your hotel room. And that's all I can remember about this pending draft I had saved for almost two years. But I finally finished. lol. They have been sending me coupons to go back and it's very enticing. I would consider this for a family trip for a birthday party too. read more

We surprised the kids with a trip here and it was really a great experience. This was close enough to Cedar Point that we took an opportunity to do thr Halloween Event one of the nights ehile we were here (seperate event and not part of great wolf). Parking was decent, we did not have to park far. The place had things plant for all 3 days that we were there (evening events were such as story time, crafts and games... trick or treat on one of the nights in their lobby). The water park itself was fun, everything was in working order for the most part. They even had little puddle jump style floaties for the kiddos to borrow (because this mom totally ignored the fact to grab it when she grabbed towels from home... which btw you do not need tk bring because they offer towel service at the water park here! So save your luggage room!) The room we got were just perfect. Parents slept up in the loft with their own half bath and sink to brush. Kids were downstairs in the two queens(?) And the bathroom down there for them. Room for people to sit and chill. read more

I just want to start off I say not all Great Wolf Lodges are bad; this specific experience, though, was. I brought my teenage daughter here, and let me tell you, it was great as soon as we walked in, there were activities for kids. The water park was very small, not a lot to do; maybe four big slides. Two were singles, and the other two were two-person slides. The outside water park was just a pool with a few basketball hoops, so overall, after like 2 hours, it got very boring; there was nothing to do. I do say Great Wolf Lodge is very much for kids, not teenagers, because there wasn't a lot to do. It became time to eat; so we ate at Hungry as a Wolf. My daughter got a slushy and chicken fries for $21, which is insane, especially for the quality of the food. It tasted like McDonald's nuggets and some stale fries. The slushy was the only good thing about the meal. So you know, after we've eaten and swum, there's not a lot to do then the arcade. After the arcade, it was time for us to go to sleep and wind down. I'm inspecting my bed, and I see two blood stains, so I call up to the janitor, and I ask for clean sheets. They only give me a sheet and another thin sheet to put over the mattress (they made us put the sheets on the mattress ourselves). The beds were comfortable, and I had a good sleep. The next morning, my daughter wakes up, and she realizes she has two bloodstains on her bed as well after she slept in it, and she knows it's not from her. This was an extremely disgusting experience and completely unacceptable, and I expect better from someone who's charging $200 a night. The bathrooms were outdated, and the first level near the arcade smelled of mold. Next time I need a weekend getaway, I will go to Kalahari. read more

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Came in on April 8th from Virginia to see the solar eclipse. We were pleasantly surprised by the amount of solar eclipse activities offered when we checked in. They even gave out solar glasses and themed wolf ears for the occasion which was nice. There were also NASA employees there leading some of the activities. The employee dressed as a racoon interacting with the kids seemed very unhappy with having to do so. But the employees escorting them were quite nice and lively. The waterpark at this location is quite a bit smaller than many of the other locations. With the number of guests in the park at times it felt dangerous because of overcrowding. The food from buckets was hot and delicious but the drink from the watering hole was very over poured. read more

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We loved everything about our experience at Great Wolf! I decided we needed a January getaway and heard this park was perfect for families with kids my guys age (four). You can either book online or call. I opted to call because I had never been there before and had a lot of questions. It was a bit of a wait, but the person I dealt with was extremely courteous and I informative. We booked a room that had the kids cabin (bunk beds in a separate enclosed area) and a queen size bed. Our first trip we did it all. Bought the wolf pass that had build a bear, magiquest, candy cups etc. With only a one night stay it was a bit too much to try and fit in. People complain that this location is smaller and has less attractions, but that is one of the reasons I loved it. On our first trip it was easy to stay near the kids and ride/play with them. On a return trip when they were eight, it was small enough that I could sit in one of the lounge chairs and still be able to see the kids from almost anywhere in the park but big enough that they literally spent from open until an hour before close the second day. The pool area, hotel room and hallways were all clean and pretty well kept. The one down side was that all of the food options at the resort are really expensive and pretty mediocre. But it is easy to find a huge selection of restaurants and door dash options within five minutes of the hotel. Overall an amazing getaway that I highly recommend! Just make sure to look for discounts before booking. read more

The website says 4 PM check-in. When we arrived, we were told that they will try to have us in by 4 PM. There was no mention of a late check out for us and we are still waiting for a row past 4 PM. Pretty poor customer service! Go to Frankenmouth. They know how to handle customers there. Just adding to my review: the manager did give me a free late check out, but I had to fight for it. They tried to charge me for a late checkout after checking me in late. Also, when we went to eat breakfast this morning, the restaurant was supposed to open at 7 AM. At almost 730. They told me they could not seat us because they didn't have enough workers and the food was not cooked yet. When they did deliver the food it was a single plate of food for two people and you could ask for more but it was kind of ridiculous for $30. Save yourself the heartache and just go to a restaurant outside the resort. Finally, the arcade had machines that would take your money and not allow you to do anything, and you go ask for an individual refund each time. All in all, I would say this place is poorly maintained, has poor customer service, and not worth coming. read more

Good for kids 10 and under. Kids preferred magiquest over water. Only 2 slides are good for older kids and parents. Bowling was fun for the family. The largest issue I had was when we used towels at the water and ended up with a $150 towel charge added to our credit card after we left. We left towels in room and when in the water area they never checked in towels when we were done so did not see it as a problem. Staff never said we had to return them anywhere. Fighting the towel charge as they never left the facility. The charge was not conveyed during checkout or on the initial recept emailed to me that morning. I would have given them 3.5 stars until they hit me with that unfounded charge. It seems inappropriate. Hopefully, I will get a refund. read more

BED BUG ALERT! We had a family visit to this Great Wolf Lodge in February. While the visit was nice, and the family loved the room, the overall experience was a disaster. The visit infected us with bed bugs. We notified the hotel and they have so many ongoing problems with bed bugs, they have an entire process in place. If you let them know during your stay they have a heat lamp for your luggage to kill the bugs. If you notify them after you leave (as we did, since that's when we noticed the infection), they will check the room. If there are bed bugs they return your room/park fees. While I apprecite getting my money back, I would never stay there again because bed bugs are terrible and they are hard to get rid of. Other hotels do better than this. Why can't Great Wolf Lodge? read more

Love it when they decide to power wash the outside sidewalks after 6pm on a weekday. Thanks, love not hearing yourself think! read more

It smelled good everywhere we went! We visited the Build-a-Bear which was amazing! The Waterpark was very well put together and had great service. The rooms were nice and clean with no trash left behind. They let kids walk around pretty late which was surprising. There was many places to get food, all of it was delicious and I would recommend. Overall I would say come here if you need at mini vacation! read more

Okay so where to begin. We booked for 2 nights. We booked through Groupon, be sure to check for coupon codes and fb pages for better deals. I found out after the fact and ended up realizing I over paid. It was almost $900 bucks. This was for JUST the room. I didn't add any extras. It was a weekend which does make the price higher. We got the family suite (2 queens, one full pull out couch) we had 6 people. Groupon let's you have the exact room capacity but booking through the resort is more "per person". Pros: the rooms were clean and the facility smelled nice. The water park was fun, but extremely crowded. It is definitely better for smaller kids. The actual swimming area is small and the slides are mediocre at best. My kids are 12, 10, and 7 and my 12 year old was meh about it all. She's also at that age of being too cool to do any thing lol BRING ROBES. best choice we made as it's FREEZING when walking back to the rooms. Also bring a water proof phone case. Was great to get photos of the kids while in the water park. Lots of food and stores near by. Tesla charging station right next door at the meijer. The women who checked us in was wonderful and informative and sweet. She needs a raise. Bring board games to play in the room. We didn't spend extra on any of the perks as my kids weren't interested but we seen plenty running around. The arcade was awesome. We spent $50 and the kids got over 800 tickets and were basically only able to get candy. Which is normal for arcades. Lots of fun games to play in there so definitely check that out. Kid friendly for sure. The dessert place in the resort was amazing with great snacks for the kids! Cons: Everything is soooo expensive. Dunkin' was mostly unavailable and we ended up needing to order on doordash from another location. The restaurant had a 45 min wait for a table. Then our server didn't even speak to us for another 10 mins. Once we ordered food it took an hour to come out. And we paid almost $150 for subpar food. Upon your stay they hold between $100-$200 immediately so be prepared for that to come out of your acct. There are signs of this at the desk which was good. We called the front desk for toilet paper and at about 45 mins with no toilet paper my husband asked someone right outside our door who handed him a roll immediately. I called the desk after waiting 30 mins for the women at the front to sass me saying "I already put an order in for this and they're working on it" when I asked how long, she said "they're working on it". Just be ready to wait forever for ANYTHING. We checked out only 15 mins before our check out time because of this wait and having 3 kids needing to use the bathroom before heading home 2.5 hrs away. Every time we tried to order food from Dunkin, the pizza place, or the restaurant in the resort we were told "option unavailable" only after we had spent time adding everything to the cart. So frustrating and ended up spending so much more money having crap food doordashed from outside places. Some of the staff was friendly but most were grumpy and not very interested in being there. The wifi barely worked and any shows I tried to watch were soooo glitchy and buffered every few moments. Final thoughts: would we come back?? Maybe. If we could pay less than half of what we did to book. I do want to try the other location in Ohio as I hear it bigger. Would I pay what I did again? Absolutely not. It's not worth spending a small fortune on. I booked a week vacation at the ocean for $750. This was a 2 night stay. Just do your research and bring tons and tons of extra money because you're going to spend it. read more

Great Wolf Lodge - Photo from windows above the water park - Resorts Near Me - Sandusky, Ohio

The place was not cleaned and the room wall was so thin we can hear the upstairs and the upstairs won't quite down and the front desk people didn't help us. So then we did not have a good night rest. Last thing is the front desk people say they will help but never did and we had to sleep two nights with the upstairs people not be quiet read more