Ann was so great! She made a stressful time much less stressful! The location was easy to get to on…read moreEnterprise Dr. And we had a ground floor unit that was so easy to get to using a couple of carts provided. The best part besides Ann was the FREE truck!! That worked out so well! It is a load off our mind knowing our items are safe. Thank you Ann!

Do not go here, I repeat do not go here unless you want to be treated with pure disrespect.... I've…read morenever been late. I paid my storage on time every month which is the 25th went to pay it this month and there was a lien on mine saying I near $160 which is two months I sent them an email showing my receipt that it was paid but went ahead and because I didn't want my belongings taken out of there and sold.... I emailed them a copy of the receipt with no response. I called when they opened this morning. She was extremely rude with an attitude and ended up hanging up on me so I called right back. Another woman answered. She was just as rude to me, said I still owed it even though it shows on my bank statement and the receipt from them themselves, they said they got a notice from the bank so it didn't go through, but that's not what it shows on my end and they are no help. All they did was talk over top of me when I told the second person I talked to that she was extremely rude and that I planned on giving them a bad review she literally" I don't care" she didn't let me talk. Never answered any questions and was just as rude as the first girl if not worse and she's the one that runs it. And from what I know you're not allowed to live in storage units well, the first day I got mine when she was giving me the directions to get to it drive past the privacy fence that's where one of my employees lives with her family.... like what you have people living in a storage unit that you're not even allowed to put food in make it make sense. I think they should be turned in for letting somebody live in the storage unit.

Mona is the best manager for this place. If you every need to know about a Storage unit Mona can…read morehelp you out. Any question you have she can find the answer for you. I am so greatful for her and the knowledge.

This storage rental place is very clean and has electronic entry. I've never seen or heard any bugs…read moreor mice. And there's no mold or mildew or moisture near my unit. My bill has gone from $43 to $83 a month in just a year though. Seems questionable.

Larry was amazing and was so friendly to work with. We were…read morein a bind after being scammed by a moving company and we needed a storage place that day. Within hours, Larry had one cleaned up and available for us. He was a true life saver. Not only was he professional, he was compassionate about our situation and worked with us even though it was after hours. We cant thank Larry enough. He's one of those people that truly make a difference. Matt and Debbie Murphy

Since Larry has become involved as the storage manager they have been very helpful when needed and…read moreavailable. He always calls back and is very willing to assist on any issue. Scott B.

Jack, the manager on duty, was a huge help in figuring out our storage needs. Thank you!read more

Greg Hall, owner of Used Kids Records in Columbus Ohio is involved in the theft of everything my…read morebrother and I owned from a Public Storage climate controlled unit in Worthington Ohio. Hall, along with several others, entered the facility without any right or authorization to be there and removed our property from a unit in which I had paid nearly $18.000 in rental fees before selling our property online for thousands of dollars... This is not rumor or heresay. This is information I have located online as well as information we have received from detectives with the Columbus Police department... Be aware, doing business with Public Storage is very risky... I'm including a link to the WSYX 6 news story about the theft that aired before the connection to Greg Hall and Used Kids Records was made... https://abc6onyourside.com/news/local/california-memorabilia-movies-film-prints-music-bride-of-frankenstein-king-kong-psycho-owner-wants-answers-after-vintage-vinyl-heirlooms-stolen-from-worthington-ohio-storage-unit-3-18-2022

Kathy at the Maxtown Rd location was very helpful and knowledgeable. Her customer service skills…read moreare excellent and appreciated. Thank you, Kathy! Thanks, Susan S.

Kathy, the manager, was very kind and considerate. She was very helpful and made the check-in…read moreprocess very easy. she also checked up on me as i unloaded to see if i needed anything further. Steve M.

The lady up front was very rude. She had huge nails and didnt want to help us at all. She got very…read morerude with us and showed no attention to us when we came in.

I really appreciated the service I received at this location yesterday. I arrived close to 7am on a…read moreSaturday, which is when they open. The truck I rented was ready, and the staff was on top of things. They grabbed the equipment I rented and threw it in the back of the truck. Staff was also friendly. The prices for U-Haul are pretty set in stone.