I have been going to Great Valley Eye associates. Since they have opened, the doctors and staff are wonderful.

I really like this office. they are always timely with appointment. the Doctors are very knowled. The office staff is also great. I am very jud, being a retired Nurse. They are fantasti. Deb Stanton read more

I've been satisfied with every interaction I've had with staff members. They all really seem to enjoy working together, and the warmth and enthusiasm is infectious. The doctors are thorough and compassionate. I really can't say enough wonderful things about this practice! I highly recommend working with this provider. You won't be disappointed! read more

The service and top level of Optometrist care was impeccable. Methods of being 100% of this practice is beyond reproach Dr. Theresa Neiderer addressed every possible health ive ever experienced. After the thorough examination i was taken care of for frames ands lens by an absolute expert and absolute Angel that made my day and knew my "New, frame needs astitanium a must". read more

Exam and doctor were great but so many struggles with the front office that I had never experienced with other doctors. I called to check on my order for contacts - the order was never placed after my exam. When asked about my insurance I was told contacts were not covered and would have to pay out of pocket. I had to call my insurance company and have my insurance company call Great Valley Eye to inform them I do in fact, have a $$ credit for contacts. Otherwise I would paid over $100 out of pocket for something completely covered by my insurance. read more

Agree with previous reviewer. My contact fitting and match was great, BUT after the initial the staff has been nothing but unprofessional and disorganized. My contacts are always backordered and don't arrive on time and when I call, the staff has no clue and it takes several days to get a call back. This has happened on three occasions. The last time I figured I'll reorder a month in advance and they still managed to screw it up and blame the post office for misplacing. I will find a new place, the hassle and incompetence in how they run their business is not worth it. read more

I came from an office I had been at for more than a decade after finally deciding I could not deal with the rude staff anymore. Great Valley Eye, the office staff, and Dr. Niederer did not disappoint!!! Issues I had had for years were addressed and I finally felt respected at the eye doctor. 10/10 recommend! read more

I agree with others... doctor and exam were great but front office and receptionist were TERRIBLE. I had my eye exam the first week of December, and my contacts still weren't ready 4 months later (at which point I had run out of contacts and was stuck wearing my outdated glasses). I called multiple times during this period--after the receptionist said she would call me and never did--without being given any information, and even went down to the office myself to find out that my contacts had never been ordered! I also found out about additional charges that I wasn't expecting. I have never dealt with a front office staff that was so rude and incapable of doing their job. read more

If I could give a lower rating than 1 - I would... But if you enjoy rude receptionist and doctors then this is the place for you read more

The best place to go to get your eyes checked and making sure they are healthy! This place is top notch and they go through lengths to make sure that you not only have clear vision, but make sure your eyes are healthy. Would absolutely recommend! read more

Really disappointed with Great Valley Eye Associates. Everything was going good till it was time to checkout. That's when I was informed that there was a $90 contact fitting charge (minus 20% discount) that the insurance doesn't pay for. I informed the person that I was not fitted for contacts that I was getting glasses. He said he would talk to the eye doctor about the charge. I made a partial payment on the glasses and waited to hear back from the office. When the person called me back the next day to let me know how much the glasses were going to cost, he informed that I was responsible for the contact fitting fee. I am really disappointed with the eye doctor. I was never told me of the additional charge when he checked the wear on my contacts. Had I known I was going to be charged I would have said no. I decide not to get the glasses there. I told the person to take the fee out of the money I already paid and reimburse me the difference. The office had the paper work from my insurance there, they knew what was covered and what was not. It was a shame, I felt like I was taken advantage of and I really liked the place. read more

The docs are good; however, the front office staff is incredible rude. We were patients there for several years, but left because of the consistently difficult office staff. read more