Always friendly and helpful. If they don't have what ever you need in stock they will order it for…read moreyou. Much better than a big box store.

Family owned and operated for 120 + years. How the heck can you not go out of your way to shop…read morehere. I feel so blessed that I found this place by mistake places like this need and survive on patronage. It feels like you're in a hardware store up north still with a gun counter definitely had to stop and get my hunting license for the year and even went out of my way to grab some other small items that I needed to work on some projects The place is huge there's even a Model T over in the garage that was bought by the owner's family a one owner model t stop and think about that for a moment!! It was a Bittersweet experience as the employee was stating the current owner is the last of his family. Hopefully they find a way to keep it going it would be a shame to lose what should-be be a cherished establishment since 1898 If you appreciate all the small things that made this country great and still survive in small pockets Take the 25 minutes out of your day or 30 minutes find a restaurant close by you've been wanting to go too if you need a different reason. and make the drive you won't regret it and I guarantee they will appreciate it Shame on anyone who drives past this place to go to Home Depot unless you're ordering trusses or huge building materials

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Amazing service! 10/10!!…read more Gilbert's is the reason why you NEED to support local shops. This hardware store is filled to the brim with everything you can think of for your home projects. The best part is the staff is incredibly friendly and very knowledgeable if you have any questions. A family member directed us to Gilbert's for a home repair issue in our laundry room. We stopped in around 9am on a Saturday and were immediately greeted by two kind women who helped fixed up a contraption for us. They also thoroughly explained how to install the product and let us know they'd be welcome to answer any questions we had if it didn't work out. A kind employee even offered to order me in a product that they didn't have stocked. You cannot beat that kind of service! The laundry tub has now been fixed with no issue. Will definitely be sticking to Gilbert's for any hardware needs in the future! Cannot say enough good things!

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

I've been ordering online lately. ALL the employees are helpful and friendly. Order it thru the…read morenight and get a text when they come in. The order is ready within 15 minutes. DO NOT go to the big box hardware stores that have no help, and you have to use self checkout. No self checkouts here. .

Nice clean store. Very friendly helpful employees. Sells craftsman tools. The shelves are stocked…read more I went in for a specific item and they had it. I will be to this store again.

Great garden department with an excellent selection of cactus and succulents, and other houseplants…read moreas well. Good location, plenty of parking and helpful, friendly employees. The store is clean and well maintained.

Terrible service in garden center. No carts or pallets to get dirt, plants in garden center. 1…read moreCashier. 9 people lined up. Ridiculous. Where is management and Cashiers. They didn't know spring is here!!!

The service here is always friendly and helpful. They always have sale items in stock, and always…read morehave what we need. Their prices are great and my husband and I will definitely continue to shop there.

I was at your Clinton Township MI store today. I needed a tool and was not sure of the size of the…read moretool (Security Bit Set). Danell (spelling-female) helped me pick the right tool and Robin was so very courteous and helpful cashier. You re very fortunate to have such wonderful employees. I know I appreciate it and I will be back as they both make you feel like a valued customer!

Found that out our drain cover was damaged from the lawnmower. Took a photo and measured, staff was…read moreable to quickly find what we needed. The inside was very organized, staff very helpful, price appeared within normal limits. He will certainly return to Warren pipe and supply for any future needs of the community.

This is a terrific store to visit. It's more than just pipes. They have everything to help you…read moreimprove your home. From hardware, showers, toilets, plumbing, water tank, sump pump, screws, etc.. The people that work there are very knowledgeable about everything in their store. And they share that information with you to help you improve your home. I highly recommend them. Much better than the big square stores.

Amazing customer service. A very different experience from most local SE MI bike shops, their techs…read moreare pros and know how to maintain (and store) your high-end bikes. I trust this shop with my bikes, bike fits, adjustments, and recommendations. If you're serious about bike riding or want to get into the sport for fitness this is a good place to start. Highly recommend also for new bikes, large selection... both Specialized and Cervelo in-house.

Excellent Customer service. They really go above and beyond compared to other bike shops. Great…read morebike purchase experience!

Great store for welding needs. Always have everything in stock. I've been going here for years…read more Prices are going rates

Over priced for 5 Lb CO2 exchanges for kegerators. Paid $27.33 for the same amount of CO2 that I…read moregot from Fire Defense for less than $16. Also, they will not refill Chinese Tanks with some lead in valve even though was told this was only a California requirement. Will never use this company again.