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Great Lakes Ace

1.0 (1 review)
Open • 9:00 am - 6:00 pm

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3 months ago

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Urbandale Hardware

Urbandale Hardware

1.0(1 review)
3.9 mi

If I could give them a 1/2 Star that's what I would rate them! May 28, 2019 -- YES -- 2019, we…read moretook our rototiller their for service. We chose them because they said it would be repaired in 1 week! A week later, my husband called and the lady at the hardware store was very snotty to him on the phone "Did anyone call you yet?" with a lot of sass--that was June 3. My husband called again June 20 -- no answer yet. Another time he called, he got the snotty woman again. After them having our rototiller for a YEAR, charging us $30 to put it in the corner of the repair shop and forget about it -- the repair person even said he thought was it was a junk unit when my husband called March 20, 2020. My husband called a total of 9 times. Urbandale returned 1 phone call. Most of the calls, he heard, "repairman is on lunch" or "repairman is gone for the day" or the famous line -- the part is on back order and will be in in 1 week. When my husband did talk with the repair person, it was supposed to be repaired in a week (again), but no one called; and when my husband finally did talk with the repair person, he said, "oh, didn't anyone tell you that unit is junk?" So whether the repair department is a separate business from the hardware store, both areas are unreliable and useless! Whether you talk to the repair person or a person working in the store, "1 week" seems to be the common excuse, but don't hold your breath waiting for a call! This is a very disappointing business!

From the owner: Got a home improvement project on the horizon? Want to get down and dirty with some yardwork? Find…read moreall the right tools and equipment for the job at Urbandale Hardware Inc. Our team is proud to offer a wide selection of tools, paint and small engine equipment. We keep only proven name brands in stock and are the area's only carriers of Echo products. If you're not sure what hardware would be best for your needs, discuss your project with one of our team members. They'll be happy to point you in the right direction.

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Urbandale Hardware
Urbandale Hardware
Urbandale Hardware

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Menards

Menards

2.3(14 reviews)
5.6 mi
•$$

I buy cat food at Menards because their prices are about 15% less than the grocery store after…read moreMenards 11% rebate. Checking out was quick. Menards carries a large variety of products.

If I could I would give this store a zero star. Us- 6 people of young adults ( 19-20 year olds)…read morewere walking around to find appliances and new mattresses for our new apartments. We first walked to the lights section then to the bathroom (to look at sinks) then we went to the kitchen to look at cabinet nobs and we were approached by a scrawny know it all "security guard" saying to leave the store if we didn't have have any merchandise- which we had drinks/food aswell as carpet sample for our living room. Obviously we were upset but said we have items. Then as we walked over to the mattresses after politely saying we have merchandise and that we would look at what we needed then leave. We then had gotten approached again with 2 other guys saying management wants us out claiming "we were running around" and that "this isn't a play ground" talking to us like we were 12 year old destroying the store, obviously we got fed up then decided to leave the store after paying for our things, buts as we realized the same dude was following us giving us dirty looks at check out so we left our items and left. They were rude and impatient with there customers. Shame on you Menards.

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Menards
Menards - Gazebo fell apart in less than a year

Gazebo fell apart in less than a year

Menards

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Great Lakes Ace - hardware - Updated May 2026

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