I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

Dropped off a mower on Saturday for repair. Was greeted at the door and a gentleman helped me…read moreunload and push it into the store. Was told that there is a $25 fee for looking at mower, but that would be paid when I pick up after repairs. Received a call on Monday morning that the mower is fixed and total cost is $36. Quick service (it is an off season, but quick nonetheless) and an enjoyable experience. Would certainly use Struble's again!

My husband (84 years; disabled veteran) took a power washer in for repair. He was charged $25…read moredeposit and gave permission to have them look for the problem. Was called told it would be $156 to repair--but not sure they could guarantee it would start. Decided to not do repair and asked what we owed for their efforts. Told $39 and we went to pick it up. My husband went in paid the bill and asked where it was--told over there-in pieces. He came back to the car to find a box; put the pieces in, dragged the rest of the cart to the front door--I jumped out of he car to open the door and helped him bring it to the car. We struggled but loaded it in--a rag was stuffed in it to sop up the gas. No one helped him and no one put the pieces they took off back together. Never been treated so disrespectfully at any store in Battle Creek. Not a store we would go back to sadly.

If I could give them a 1/2 Star that's what I would rate them! May 28, 2019 -- YES -- 2019, we…read moretook our rototiller their for service. We chose them because they said it would be repaired in 1 week! A week later, my husband called and the lady at the hardware store was very snotty to him on the phone "Did anyone call you yet?" with a lot of sass--that was June 3. My husband called again June 20 -- no answer yet. Another time he called, he got the snotty woman again. After them having our rototiller for a YEAR, charging us $30 to put it in the corner of the repair shop and forget about it -- the repair person even said he thought was it was a junk unit when my husband called March 20, 2020. My husband called a total of 9 times. Urbandale returned 1 phone call. Most of the calls, he heard, "repairman is on lunch" or "repairman is gone for the day" or the famous line -- the part is on back order and will be in in 1 week. When my husband did talk with the repair person, it was supposed to be repaired in a week (again), but no one called; and when my husband finally did talk with the repair person, he said, "oh, didn't anyone tell you that unit is junk?" So whether the repair department is a separate business from the hardware store, both areas are unreliable and useless! Whether you talk to the repair person or a person working in the store, "1 week" seems to be the common excuse, but don't hold your breath waiting for a call! This is a very disappointing business!

From the owner: Got a home improvement project on the horizon? Want to get down and dirty with some yardwork? Find…read moreall the right tools and equipment for the job at Urbandale Hardware Inc. Our team is proud to offer a wide selection of tools, paint and small engine equipment. We keep only proven name brands in stock and are the area's only carriers of Echo products. If you're not sure what hardware would be best for your needs, discuss your project with one of our team members. They'll be happy to point you in the right direction.

Level Park Hardware is " on the level " and whether you're a professional, a homeowner or a…read moreprofessional homeowner they will take care of you . They are a Husband snd Wife Team and She has been a Truck Mechanic and knows more about Tools and Fixing Things Right than 12 average People . He's also Pretty Darn Good but the what really stands out about the two of them is their Integrity , which they both have and you'll know it after your first or thousandth visit to Level Park Hardware. i'm a bit ashamed i haven't left a review previously, i hope you do also because i like it when people agree with me and i have no doubt you will if you have sense enough to use words . Thanks for reading, i hope this helps you to chose to do business with Good Honest Folk .

This was the authorized dealer from which I purchased a shed. The shed was built by The Amish in…read moreIndiana and is a great product. It was delivered fully assembled and free of charge. I have purchased other items from this hardware store. Their customer service is wonderful. They treat me, an elderly black woman, with respect and patience. Which is smart because I am a paying customer. I plan to purchase another small building through this store this spring, 2024.

This is this one of the very few hardware stores I have come across that takes me - female late…read more50's, home diy'er, seriously. I have found all of their employees to be helpful, without being patronizing. The store has an excellent selection of nuts, bolts, screws, springs, nails, etc. There is a nice selection of ladders. They make keys... Basically, they are well stocked in all areas of hardware. If I need something this is where I go, although two other hardwares are closer.

I rented a U-Haul truck from Springfield Do It Center in Springfield, Michigan, and had a very poor…read moreexperience with an employee. I have shopped at this location for many years without any issues, and the staff I previously dealt with were always helpful. However, during this visit, the employee at the U-Haul counter was extremely rude. I had completed the initial rental process online through my phone, and when I arrived, the mobile instructions told me to locate the truck using the assigned truck number. That truck number was nowhere to be found, so I went inside for help. When I showed the employee the number, she responded sharply, saying she could read it and that I did not need to hold the phone near her face. She also said the truck number had nothing to do with picking up the truck because I would need a key anyway. I tried to explain that the instructions specifically told me to locate the truck, but she interrupted me and dismissed the issue. Rather than argue, I left. After years of positive experiences at this location, I am extremely disappointed and will not be returning. I used to recommend this business to others, but this experience changed that impression.

This place is way over priced. I bought something that was lined up on the shelf with the wrong…read moreprice. When they rang it up, the price was double. Unbelievable. All the other stores sell items for half that. Everything is 40%-100% higher priced here. Menards, Lowes and home Depot are cheaper. At least all the other stores would honor the price that was shown on the shelf. They didn't. I will never go back here again. Some odd tht staff aren't friendly at all. I feel that they are annoyed with you being in the store. What really upsets me the most is that online it shows items that are in the store and a certain price when you go to the store they don't even carry that item. Unbelievable. This happened to at least 17 items that I saw online. How stupid is that. This place sucks! If you want to over spend go here. If not avoid this store. I am. My entire family stopped going there after yesterday's event. I don't trust them.