Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

Love Adam's Hardware, shopped there for years. Moved to Dallas several years ago but still…read moreexclusively shop my hardware needs at Adam's due to their professional staff.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Great hardware store!! We love this family owned business, run by the Mix's. We were just in from…read moreTexas and made sure to pick up some a gallon of -20 washer fluid for our trip. Great people and very helpful in every way!

Great service and a super fast repair on some locks I brought in. Nice and friendly staff and fair…read moreprices also. I highly recommend this store.

Landers is a clean, well-organized and comprehensive hardware store where you'll find knowledgeable…read morestaff who can help you with whatever you need. Homey touches like the old-style scale used for weighing out your seeds and a popcorn machine add to the comfortable atmosphere. Prices are pretty good for a smaller hardware store- and to whatever extent they are undersold by the big-box folks, they more than make up for it in service. If things aren't too busy, ask if you can get the "tour of Aisle Seven"- and be prepared for a very unusual experience.

They did a great job fixing my lawnmower in a timely manner but the owner was the rudest and…read moreinconsiderate person I ever had to communicate with. Honestl! Sadly, I wouldn't go back and a good lawnmower guy is hard to find.

I was potentially a brand new customer, and the owner treated me horribly. I called to ask about a…read morespecific part I needed for my STIHL leaf blower, because they are a STIHL dealer. Apparently they sell used equipment parts, and new. When I called, I was trying to price out a new part not knowing about their used parts business. He acted as though I should know that, and seemed put off that I didn't. It's the first time I've ever experienced a dealership of new equipment that has a used parts side business. He said over the phone gruffly that he had at least one, if not many of the exact part I needed in stock. His wording was confusing though. He said "We have the part on site". I asked him what did that mean? Are they at your dealership? On site could mean a warehouse nearby depending on how you look at it. I asked him again "Do you mean at your dealership" ? He said again "On site". He kept repeating "On Site" without explaining. Once I decided to let that confusion go, I assumed he meant at his business, even though I still wasn't 100% sure. He then said it was a part that was normally around $40 new, but he would sell the used part for $20, which he said was 60% off. I didn't argue that it would actually be $16, because based on his attitude at that point I decided to let it go. I told him I was on my way. I was under the impression that the part would be waiting for me when I got there, because he seemed to act like he had his eyes on it when I originally called. So I drove the 20 miles to get there. When I finally got there, there were two nicer younger guys that I was hoping I would be dealing with as far as the transaction went. They were polite and friendly. Unfortunately, the owner was the one I would be dealing with. He didn't greet me, even though I was clearly waiting to talk to him for a few minutes. He just kept working on some customer equipment issue at his work bench for 5 minutes, even though I was standing right by him. Finally I got his attention and reminded him that I came for the part we had talked about. He gruffly started looking for the part that I thought he would have waiting for me when I got there. He spent a few minutes looking, and then told me "There is no part, maybe a flaw in the inventory", and gave me a shrug. I then asked the younger guys if they could look up the part, and see if they had a new one in the store, because I didn't care if it was used or new. As they started looking, I said to the owner "You seemed annoyed with me on the phone, but I really thought you had actually bothered to get the part because you were off the phone with me on hold seemingly looking for it. "Don't tell people you have multiple of a certain part on site when you don't ". He didn't apologize for anything, and acted like it was my fault. He then asked me to get out of his store, yelling like some lunatic. He went from grumpy, to super angry in about 2 seconds. I agree he is technically the king of his castle, and I can tell his workers are afraid of his personality, because they probably had witnessed it many times and started to try and look busy working on anything they could find in front of them. I must say given the situation, I understand mistakes happen, but don't act rude to customers that are only there because of your word in the first place. If your word is no longer honest or trustworthy, time to find some help that can service the phone line properly, and stay out of site of your customers if you seem to hate them that badly. I've never been asked to leave any establishment or business in my entire lifetime, and I'm 50 going on 51. You can be "King Of Your Castle", but understand customers can and will continue to voice their opinion about you and your business. I just noticed this similar thing had happened to another poor customer in the reviews shortly before I witnessed this happening to me. I truly hope you get some help for your obvious anger issues. Everyone has bad days, but this looks like a common reoccurring problem you seem to have looking at some of your reviews. Zero stars.

BEWARE........... I recently purchased sectional from this establishment, I regretfully did not…read moremeasure my room prior to this purchase. That being my fault, I went to the store before picking up and returned said sectional. I was assisted by a nice man who told me that my refund would be refunded to my card within 3 to 4 days. It has been 8 days and now they want me to come in and have them re-refund my money. So they have had $953 of my money on hold for 8 days and another trip to the store and hopefully 3-4 days I will finally have my money. PSA Big Lots has awesome furniture and they are super efficient! Take Your Tax Money There!! Good or bad experience I will update after my second visit for my refund.

I had been shopping for a refrigerator and couch for month's. With covid and everything else it had…read morebeen hard to find what I wanted at a good price. I walked into American Freight expecting the same results as I had been getting everywhere else. I was pleasantly surprised when I was greeted with a smile by a man named Mike. He walked me through all the available options and took.his time to get me exactly what I wanted. After i had selected the products I wanted he informed me he is the store manager and would live to help with any further transactions. I will be coming back for all my future purchases because of the customer service and care that Mike provided.

So I found out this place was an old stein mart and they turned it into a cute antique marketplace!…read moreThis place is HUGE! They have so much furniture and such cute pieces here so people pay for a space and are able to sell their item so there's something for everyone!

It's unfortunate that the owner is so incredibly rude and unprofessional. She really needs to take…read morea few basic business courses. She says she's an "interior designer", but well......if you like the ratty clearance section at Hobby Lobby, you would like her style. The place is not at all warm and welcoming. These photos are just a very small percentage of the signs placed all over store. Business 101... No negativity in your signs/advertising ! Unfortunately, as the saying goes, there's a sucker born every minute. There's a high turnover of vendors who think they're going to make a killing on the little crafts and garage sale items they sell there. Let me save you the disappointment. You won't even break even. Most likely you'll lose money and move out quickly so the next unsuspecting victim can move in. The owner keeps store hours very limited because she pays the hourly help out of her pocket and it save her lots of money to have limited hours. All the while rent is due each month from vendors. You'd be better off selling on FB Marketplace, eBay, etc. Avoid this place at all costs.

We have been using Rouch Outdoor Equipment for over 25 years to service our two grasshopper front…read moremount mowers. Extremely honest and knowledgeable people. Trust them completely and they always do their best to be timely on mid-summer repairs. Lance and Marti W.

They offer quality service and repairs. There aren't many good small engine shops in the area…read moreanymore due to the big box stores. When making repairs at home, the correct parts have been found with guidance on how to proceed. If we have a pay a little more, so be it. At least they're available in ways that most stores aren't anymore. They choose their products wisely, offering the best options, even if the inventory may not be huge, the customer benefits from their many years of experience in the small engine world. We trust them & used them often!