This hardware store saved my day!!! Thank you so much Dick for helping me not only pick the right…read moretool I needed but also swap out the piece in my equipment. It didn't take long but it was a tedious task and he probably saw my anxiety and did not leaving me hanging!!!!! Thank you times a million. I do not live in this state but if I'm ever in the area for work I will patronize you guys when I can. Make sure you say hi to Nelly when you visit.

We love the convenience of having this place in cycling distance of our house, particularly as they…read moreb carry lots of useful items for boaters (we purchased our stainless dock from there, for example). Today, I spotted in their sign that they had free 2020 calendars available, which was incredibly useful as I needed a few blank calendars for a few different projects. If you need any extra desktop/wall calendar with some lovely images, stop in soon -- they still had dozens on my late January visit.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Adams Hardware is my one stop shop for all of my plumbing, electrical, hand tool, power tool, lawn…read moreand garden, cleaning, grilling .....  The list could go on forever.  When I walk in, they greet me at the door, ask if they can help me , and show me where the item is.  And they have a store cat that normally sits up by the register keeping tab on the comings & goings of everyone walking through the door. I never feel stupid asking them questions or bringing in an empty box, like I did yesterday, looking for a filter for my humidifier. The staff is friendly and always willing to help. Small town hardware stores have had it rough in the recent years, but I hope Adams will be here for a long time. We need places like this that take care of their customers and their community.

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

It's kind of like a big box store but with the home town flavor. The store is clean and tidy, and…read morethey typically have what you're after for a home repair. They are slightly more expensive than a big box, but the convenience of them outweighs the long trip into town. The staff is typically friendly, but occasionally, there is a crabby old guy that seems to have better things to do than help you find that elusive part. I will always come here though, because I support small business!

They have everything. If they don't have it you don't need it. Helpful and knowledgeable.read more

I've been to this store at least 100 times, and every time it's been above and beyond. Highly…read morehighly recommend this place. But.. Not this last trip. I purchased spray paint for a small job. The can may have been defective. The paint spurted out splotchy, bad valve I suppose, I informed them. Zero reply. Zero reaction. I asked if they were interested, perhaps it was a defective can, bad lot. They replied, "Well I don't know." Of course, I replied, "I do know. It came out in splotches... do you care?" "Oh." That was it. Just looked at me. So yes, I'll still go there. 99/100.

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

The young man who helped me today could really use some customer service training. I got the…read moredistinct impression that he felt he was doing me a favor by speaking to me. So I recommend that if you want to get customers away from the "big box" stores do some customer service training . Because I certainly won't be back. I've had much much better customer service and prices at both Menards and Ace Hardware.

I was just in Neil's hardware in Mattawan, Mi. While I've been a loyal customer for years now, I…read moreprobably will not go in there again. The employee did not have a mask on nor did he have one at the ready (around his neck to pull up). I mentioned that he didn't have a mask on just casually. He said it's not the law and he isn't sick. I just shook my head and said no more. Shame on you who owns this store and doesn't mandate mask wearing among your employees while customers are adhering to the governor's mandate. Now I will drive farther to get what I need. No problem!! A disappointed (former) customer.

Very knowledgeable staff. Super friendly and helpful. Love supporting local stores and keeping our…read moremoney in the community.

Great service and a super fast repair on some locks I brought in. Nice and friendly staff and fair…read moreprices also. I highly recommend this store.

Landers is a clean, well-organized and comprehensive hardware store where you'll find knowledgeable…read morestaff who can help you with whatever you need. Homey touches like the old-style scale used for weighing out your seeds and a popcorn machine add to the comfortable atmosphere. Prices are pretty good for a smaller hardware store- and to whatever extent they are undersold by the big-box folks, they more than make up for it in service. If things aren't too busy, ask if you can get the "tour of Aisle Seven"- and be prepared for a very unusual experience.

I went back to Wayland's hardware to get more live bait because the first batch of crawlers lasted…read moreso long in my frig I couldn't believe how nice they were. They were in the taller tubs and were great. Grand kid had a blast fishing with them. I bought 3 more tubs recently but these were in the small tubs. Put them in the same spot in the same frig, 2 of the containers turned to goo in days and the one I kept only about 3 crawlers look healthy, the rest on the verge of death. Recommend you don't buy any if they are in the small tubs and that you inspect them yourself before purchasing. Should not sell them like this.

I moved to Wayland just over a year ago and dropped off my Uhaul truck there. I needed help…read moreunloading the truck and they set me up with two strapping teenagers who unloaded the truck in a little under 2 hours (it took us 4 days to load it). I have found them to be very helpful in the store. Whether it's finding the right plumbing fixture or a screw for my screen door they are always smiling and helpful. The owner, Vicki, is a sweetheart.