This hardware store saved my day!!! Thank you so much Dick for helping me not only pick the right…read moretool I needed but also swap out the piece in my equipment. It didn't take long but it was a tedious task and he probably saw my anxiety and did not leaving me hanging!!!!! Thank you times a million. I do not live in this state but if I'm ever in the area for work I will patronize you guys when I can. Make sure you say hi to Nelly when you visit.

We love the convenience of having this place in cycling distance of our house, particularly as they…read moreb carry lots of useful items for boaters (we purchased our stainless dock from there, for example). Today, I spotted in their sign that they had free 2020 calendars available, which was incredibly useful as I needed a few blank calendars for a few different projects. If you need any extra desktop/wall calendar with some lovely images, stop in soon -- they still had dozens on my late January visit.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Love Adam's Hardware, shopped there for years. Moved to Dallas several years ago but still…read moreexclusively shop my hardware needs at Adam's due to their professional staff.

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

I have to give a huge shoutout to Rick at Ace Hardware in Texas Corners. This is the kind of…read morecustomer service that is getting harder and harder to find. I originally bought my Weber grill from the Fireplace and Grill Shop in downtown Kalamazoo, but they no longer sell Weber. I needed some replacement igniters and figured Ace Hardware would be my best bet. I first went to my local Ace Hardware and explained what I needed. Basically, I was told, "Nope, sorry, there's nothing we can do." So I tried another Ace in the next town over and got pretty much the exact same answer along with another hardware store that is not an Ace Hardware. Then I called Ace Hardware in Texas Corners and spoke with Rick. What a completely different experience. Rick didn't just tell me he couldn't help or send me on my way. He took the time to look into it, worked on finding the igniters, and actually contacted Weber on my behalf. He ended up getting Weber to cover the ENTIRE manifold assembly under warranty! When the new manifold came in, Rick called me to let me know it was there. I picked it up, got everything back together, and now my grill is almost like new again. Rick absolutely went above and beyond when two other stores had already told me there was nothing they could do. He could have easily done the same thing, but instead he took ownership of the problem and figured out a solution. That's what customer service is supposed to be. Rick was absolutely amazing, and Ace Hardware in Texas Corners has earned my business because of him. I'll gladly drive a little farther to shop at a place that takes care of its customers like this. Thank you, Rick!

Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

Awesome crew & service done on time every time. Screen repair & bump bars were done better than I…read moreexpected

They have everything. If they don't have it you don't need it. Helpful and knowledgeable.read more

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

I was just in Neil's hardware in Mattawan, Mi. While I've been a loyal customer for years now, I…read moreprobably will not go in there again. The employee did not have a mask on nor did he have one at the ready (around his neck to pull up). I mentioned that he didn't have a mask on just casually. He said it's not the law and he isn't sick. I just shook my head and said no more. Shame on you who owns this store and doesn't mandate mask wearing among your employees while customers are adhering to the governor's mandate. Now I will drive farther to get what I need. No problem!! A disappointed (former) customer.

Very knowledgeable staff. Super friendly and helpful. Love supporting local stores and keeping our…read moremoney in the community.

Great service and a super fast repair on some locks I brought in. Nice and friendly staff and fair…read moreprices also. I highly recommend this store.

Landers is a clean, well-organized and comprehensive hardware store where you'll find knowledgeable…read morestaff who can help you with whatever you need. Homey touches like the old-style scale used for weighing out your seeds and a popcorn machine add to the comfortable atmosphere. Prices are pretty good for a smaller hardware store- and to whatever extent they are undersold by the big-box folks, they more than make up for it in service. If things aren't too busy, ask if you can get the "tour of Aisle Seven"- and be prepared for a very unusual experience.

I went back to Wayland's hardware to get more live bait because the first batch of crawlers lasted…read moreso long in my frig I couldn't believe how nice they were. They were in the taller tubs and were great. Grand kid had a blast fishing with them. I bought 3 more tubs recently but these were in the small tubs. Put them in the same spot in the same frig, 2 of the containers turned to goo in days and the one I kept only about 3 crawlers look healthy, the rest on the verge of death. Recommend you don't buy any if they are in the small tubs and that you inspect them yourself before purchasing. Should not sell them like this.

I moved to Wayland just over a year ago and dropped off my Uhaul truck there. I needed help…read moreunloading the truck and they set me up with two strapping teenagers who unloaded the truck in a little under 2 hours (it took us 4 days to load it). I have found them to be very helpful in the store. Whether it's finding the right plumbing fixture or a screw for my screen door they are always smiling and helpful. The owner, Vicki, is a sweetheart.