1. Lakeside Merchantile

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Portage, MI

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Lakeside Merchantile

5.0 (1 review)

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17 years ago

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Kitchen & Bath Unlimited

Kitchen & Bath Unlimited

3.4(5 reviews)
7.6 mi

My wife and I just redid the kitchen and bathrooms in our new home and went to Kitchen & Bath…read moreUnlimited on advice of our realtor. We couldn't be happier that we did. From the moment we walked in the first day, Jerad, the owner, treated us like close friends and helped us with every step of our vision. He made time WELL after business hours and sat with us for over two hours planning every inch of our kitchen. Over the course of the remodel he was always available when new hiccups came up and was a frequent visitor during construction to make sure things were proceeding smoothly. We found their pricing very fair and there were no surprises at any point. Jerad asked what our budget was early on and kept to it, but produced gorgeous results. We got the "30 year kitchen" we were promised, and we couldn't be more pleased. Thank you!

My wife and I had the kitchen and bath in our home in Mattawan MI, remodeled in early 2015. Over…read morethe past seven years our kitchen faucet and the one in our guest bathroom began to leak. I called Jerry Dylhoff, the owner of Kitchen and Bath Unlimited, who originally installed the faucets. He told me the kitchen sink was made by Kohler and the one in the bathroom by Eclipse. He suggested I call Kohler and request the part needed to fix the problem. He provided their phone number and the part number of the faucet. When it came to the other faucet he told he'd have to look to see who made it. While looking, he discovered he had purchased the same faucet to use for display purposes. Since he still had it seven years later, he saw no need to keep it and asked if I would like to have it and if so, he would give it to me for free. I could not believe my ears. He even delivered the faucet to my house later in the day. This is a faucet I have been trying to fix for months and had resigned myself to having to buy a new one. I could not believe in one phone call he had helped me resolve two faucet issues in a matter of minutes. My wife was excited to as it meant the "honey do" that had been on her list for me for a long time would finally be completed. Folks, this is what outstanding customer service looks like and to me Jerry lives this everyday. On my next remodel or faucet replacement I have no question who I will call. I hope you do too. Thanks Jerry on a job well done from one very satisfied customer! Sincerely, Gary Stafford Mattawan, Michigan

Sir Home Improvements - Our products come with a lifetime warranty!
Call (269) 421-8999 for your free quote!

Sir Home Improvements

2.2(18 reviews)
2.0 mi

** UPDATE 11.21.20…read more ** The owner took control of the situation near the end. He communicated with me directly multiple times to make sure I was taken care of and even came out to check the work on our windows himself and gave me updates on anything after the project was done. All in all the windows are wonderful and the owner did his best to make the situation right and I appreciated it greatly. The "House Special" windows are nice, just as the sales rep talked them up to be. Love them! The company on the other hand has some work to do. The customer service and communication were horrible for my project. I never knew who was coming or when they were coming to my home due to contractors being late or just not showing up at all for their appointment. As much as I would love to believe the owner cared about the situation I left conversations with him feeling belittled like it was all my fault their company could not get their business together and the owner's tone on the phone made me feel as though I was annoying him by complaining about the lack of customer satisfaction on our $35k project. Zero empathy from anyone I talked to. I have never been so dissapointed in a company and I use Comcast lol.

Well it took 3 months to finally complete and that's along time going back n forth across house to…read moretake showers. The Saving grace for your company was Scott the tile man ! He was great! He talked me down off the ledge and promised that they would make it right! Scott did a great job as the other guys did. But 3 months? Most homes nowadays can be built in that time! At the end of day came out great , however a bit false advertising on those vans!

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Sir Home Improvements - Bathroom remodel.

Bathroom remodel.

Sir Home Improvements - Enjoy the ultimate relaxation experience with our walk-in tubs! 
Call (269) 421-8999 for your free quote!

Enjoy the ultimate relaxation experience with our walk-in tubs! Call (269) 421-8999 for your free quote!

Sir Home Improvements - Our walk-in tubs are quick to install and provide hydrotherapy right from your home! 
Call (269) 421-8999 for your free quote!

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Our walk-in tubs are quick to install and provide hydrotherapy right from your home! Call (269) 421-8999 for your free quote!

Lakeside Merchantile - kitchenandbath - Updated October 2026

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