Love Mongolian BBQ! Came at 3pm and not much of a line. You get 1 small bowl (wish it was a little bigger), 2 proteins, and the usual add ins of broccoli, onions, carrots etc. I am out of practice, so my pile was medium, but plenty for me. The gentlemen in front of me had mad skills! He even put a "cherry" on top read more

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I've been coming to Great Khans Mongolian BBQ for almost 15 years, I remember first coming here when I was 9-10 years old and now almost 25, it's still one of my favorite spots ever. I do enjoy everything about this place since the service is very fast and subtle, they do take requests for extra sauce or noodles but you have to be persistent. The energy around this place also gives a lot of old school vibes, you can tell it's been around for a while and for good reason, the food always hits! read more

Great Khans Mongolian BBQ - Build Your Own Plate with chicken, green onions, cilantro, beef, mushroom, broccoli, teriyaki and lemon sauce - Barbeque Near Me - San Jose, California

It's been years since I've dined here. This particular location is not a favorite but with all of the other Great Khans Mongolian BBQ locations being closed, I was inclined to give Eastridge's version another go. The ingredients bar was tidy and the veggies seemed quite fresh. My main complaint lays with the noodles that were in need of being replenished and the noodles sitting in the tub being broken up. The process was straightforward and extremely easy. The cooks work hard to provide you with a hot plate of food but the grill should be cleaned a lot more frequently- my box was left with waaay too many charred burnt black bits. Definitely not appetizing nor is it healthy to be ingesting that!! 3 stars overall but one added star because GK still offers lamb- they have not strayed from the typical offerings or cut corners to save a buck! Oh how I've missed that!! read more

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The bowls are getting SMALLER AND SMALLER for the price! It's literally taking advantage of people and also some of the cooks can learn a thing or two about customer service instead of being dismiss. read more

Came in today at 10 waited 10 mins for it to open and the lady was super rude they said they weren't ready to open came towards us with an attitude while we were waiting. First time here and last time I requested a refund and she kept talking back. I can honestly say I will never recommend this place nor intend on coming back. I would rather have Charley's right next to it. read more

Great Khans Mongolian BBQ - Barbeque Near Me - San Jose, California

The service was terrible, and the person who served us was very rude. We waited a long time, and nothing was ready. It was already 10:30 am, and everything was dirty. read more

Great Khans Mongolian BBQ - Barbeque Near Me - San Jose, California

Great Khans isn't so great as it used to be. Prices have gone up, and/or the bowl has gotten smaller, it seems. It is impossible to stack an adequate amount of food unless you come with a strategy (like compressing your meats, letting your veggies fall onto a napkin, see tips). The noodles are heavily coated with seasame oil of sorts, causing it to continuously slip off my small mound of veggies. The sauce labels were so worn out that you couldn't really read or tell what similar colored sauces were. Usually, the cooks also have a soy sauce concoction they use when stir frying your food, but I found it rather bland than what I remembered it used to be. Overall, my plate tasted lackluster. The noodles are short cuts. I miss what it used to be... like 15 years ago. read more

Great Khans Mongolian BBQ - noodles and meat - Barbeque Near Me - San Jose, California

I love this classic spot located in the Eastridge food court which is such a great deal in this economy! I love how I can load my bowl with noodles, meats, and fresh veggies! read more

The food was alright here. Not great, but not terrible either. It was expensive though at $18/plate. You pay at the front and they will give you a bowl to choose your noodle ingredients. There were beef, pork, chicken, lamb, maybe seafood? (wasn't labeled), tofu, vegetables, sauces, and noodles at the end. You can only fit so much in a bowl so choose your meat, press them down if you can. I listened to another review and picked leafy greens/flat vegetables like spinach to maximize space. You can stack the noodles high if you'd like. For sauce, I did 2 ladles of teriyaki sauce and it was just right. Not too bland or salty. After that, give your bowl to the chef and he'll cook it for you on a large cook area. You can ask for a bag at the end if you plan to take your food to go. read more

Great Khans Mongolian BBQ - Noodle plate with beef, spinach, cucumber, corn, tomato, and teriyaki sauce. - Barbeque Near Me - San Jose, California

Love this place...fresh and clean! and hey don't forget to tip the hard workers ... they should have more stars!! Food is always perfect because I make my own. Cheer! read more

I stopped by this Great Khan's location after an urgent care visit, but forgot to write a review. Better late than never, but I enjoyed my build your own Mongolian grill. I just disliked the poor customer service and high price tag, even though I understand inflation. read more

Honestly, not a good experience. The cook wasn't wearing gloves, and the grill looked dirty with black burnt stuff all over. The noodles tasted greasy and had char bits in them. I ended up not eating it. Definitely won't be back. read more

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Ordered a build your own plate via WeBox. No noodles in the description when ordering, and no noodles listed on the lid label, but what I received was a bowl of greasy noodles with a little bit of chicken. Looks like they substituted plain chicken chow mein for what I ordered. Will not order from here again. read more

Great Khans Mongolian BBQ - Lid label - Barbeque Near Me - San Jose, California

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I'm in East SJ, off Tully Rd. today. In Mongolian, "Khan" or (Khaan) means "King," "chief," or "ruler". It was originally a title used by nomadic tribes in Mongolia to denote a leader or a powerful figure. In the context of the Mongol Empire, it signified the ruler of a horde or territory, with the supreme ruler being the Khagan or Great Khan. I'm here at Great Khan's Mongolian Eastridge Center this Monday. I want to see what this Mongolian BBQ do. Mongolian BBQ reminds me of Bò Nướng Vĩ, Korean BBQ 고기구이, Teppanyaki 鉄板焼き, or Fajita. Same concept, different origin, and different execution. I had mine's with Egg Noodle, sliced Beef, Onion, Spinach, Mushroom, Corn, generous amounts of minced Garlic, Mongolian BBQ sauce, and I can't forget to throw in some chunks of Diced Pineapples. I like the cooked to order element of this, it keep things fresh and it was scorching hot. It was good, I had better and worse. I was thinking this was going to be a 3.6-4.2 stars, but I give this 4.1-4.2 stars out of 5 stars. read more

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What kind of business is it? No paper plate to share, being asked to pay $1 for an extra togo box instead of paper plate. Asked if they have a scissor to cut the lid of the box, they said No Scissor. Stay home, dont open a restaurant if you cant provide paper plate and dont have scissor. read more

We've been talking about great Khan's Mongolian bbq for days and finally made it to the mall for dinner and a movie. Tucked at the corner of the food court, look for the yellow walls and you won't miss it. Menu is no where to be found but It is now $18.50 for the meal and upon paying you'll receive the bowl to fill up. First stop, protein station, we get beef and lamb, our bowls are usually 80% protein, 10% veggies, and 10% noodles. Next stop, veggies, we get Jalapeños, mushrooms, bell peppers, Cabbage, and broccoli. Next stop, sauce bar, we add whatever concoction we made up. Last stop, noodle station, grabbed a good amount to stack on top. We then migrated to the cooking station where chefs take your bowl and pour everything onto the cooking platform then separate noodles from everything else. After a few minutes of cooking with water and some sort of flavored liquid, chef cautiously scoop your cooked goods into a Togo box. Tadah and your meal is ready to be served. Grabbed a few soy sauce and chili packets then time to chow down. Something about the flavor of great Khan's is very addictive and always hit the spot. read more

the service was teribble. i hope the lady reads this, why is she so rude. the guy who prepares your food is nice and i asked for the hot sauce and he said "yea man go ahead bring it back whenever your done" but the lady i asked for a to go box and she said no? i said why not she said because my rules and im just like what? you will NOT. be getting my money agian. she makes the place 10x WORSE. this isnt the first time her customer service has been poor i let it slide 2 times but ive had enough. im noy being dramatic look at the other reviews about the lady. read more

Really shocked. We came yesterday towards the end of the night. I filled my bowl with toppings, as it stated to do in their instructions, not realizing noodles was supposed to be a part of it. So, the cook said its ok and let me add in noodles additionally. When I sat down to eat, all my chicken and some other toppings were not in my bowl. He had taken them out when I wasn't looking. I should have asked for a refund. I certainly still wanted my chicken and would have scooped out things if needed. $18 for really poor service. Will not be back. read more

Yikes, the bowl size here is DINKY! Like the smallest bowls I ever saw at any other Mongolian BBQ. And it's only 1 trip thru, not AYCE for $20. They also tack on a couple extra bucks convenience fee for credit card usage. The elder counter lady was sorta cool, but their self-pay kiosk kept denying my newish credit card with plenty of available credit. She played it like there was a problem with my card, not their machine. But, I used the card 5 minutes later and the rest of the day without issue. I walked and never ate here. I called the business 1st before arriving to learn the location in the mall, but the other worker cook-guy (husband of woman?) quizzed me 4 or 5 unnecessary questions before simply directing me. Strange doings. Hard pass here unfortunately. Would never consider returning without a change to both better value and new management. Struck out dining, so the highlight of the mall for me ended up being seeing the planes taking off & landing from the nearby airport-airstrip during the brief time I was on property. read more

As of June 2025, a build your own plate order costs $16.91+tax. They also pass on a $1.01 credit card charge to the customer, which is not clearly made known at the register/when ordering. When building my plate, I saw the noodles being dragged all over the countertop display while being refilled... Needless to say, this may not be the best option even in desperate times at the Eastridge food court! read more

Hi. I'm disgusted. I don't ever think I've ever ingested food that was not only bland, like God forbid you season anything. But the meat was gamey, the "crab" was like biting into Jell-O and I don't even have any words left to speak about what they try to pass off as chicken. 1st and LAST TIME I eat at this place. $24 bucks I'd have been happier wiping my own ass with than spending it at this place. Can't post photos cause I legit took one bite, threw it in the trash and walked away. read more

The food was ok. It was hard to tell what sauce they had available because all the labels were missing as you went down the line. Mine ended up being spicier than I wanted it to be. The guy on the grill didn't really communicate at all and added extra sauces. I'm not certain if my meal was vegetarian or not after what he added. Not sure if I added the extra spice or he did. For a $20 bowl of noodles I'd like a bit more service. read more

If I could give no stars, i would. Blandest food ever. Meat was overcooked and chewy. Noodles were like baby food. Never again

I have mixed emotions about Great Khans in Eastridge Mall. The meal was reasonably good. But the quality of the meats was poor. The vegetables were fine. The seasonings were fine. The price was high especially considering that they allow customers to have only one bowl of food, which is not enough quantity for a full meal. There is a much better equivalent place in Cupertino at Homestead and Hollenbeck. They allow two bowls and the price is less. read more

Ever since I was young, this mall joint had the best Mongolian BBQ I could get within Milpitas at a low cost of $8. Of course, they jacked it up thanks to economy though the system of how they operate never changes as well as their mall quality flavored noodles. You want to get your $17 dollar's worth of food, hear me out. You only get to add your food once and it can be as many as 4 servings if you pull it off ($4 per serving). When you're at the frozen meat section (chicken/beef/pork/lamb), squish them down flat so you can add more along the way. As for the vegetable section, consider prioritizing leafy vegetables (Spinach/Green Onion/Cilantro) since the volume is less condense compared to carrots and broccoli which will take up too much space. Once you're at the noodle section, sack them up as high as you can (Recommend 1 part meat/vegetables to 3 part noodles). The chefs at the grill will make it happen no matter how big it is so you best tip them well. Follow these instructions and you'll get your money's worth as well as days worth of food. The only complaint I have is how dirty the grill is but it can't be helped since it get's busy by evening. Be smart and enjoy the food yelpers. read more

Great Khan's has been consistent, good Mongolian BBQ ever since it first opened in Eastridge, and quality has never gone down, in the sense that you're not getting anything gourmet, but it's a Mongolian BBQ joint at a mall food court, what do you expect? You basically stuff everything in your bowl and take it to the guy at the grill and he cooks it for you. It used to be a bit more strict when it was more crowded, or maybe I'm just older and a bit more bold, but you can pretty much pile the bowl as high as you want and stuff it as much as you can. I mean, you ought to since the prices are so high these days, with a meal costing about $12+. If I am going to put cheap Asian stir fry in my body, at least let me get my money's worth. Always a great deal for a food court mall outlet and you can pretty much get enough to fill you for 1.5-2 meals. TIP: Feel free to pile it as high as you want. read more

Great Khan's Mongolian BBQ isn't the best here and the price you pay depends on how much you are able to stuff your tiny bowl. There are now labels for the sauces and the difference type of frozen meat they have out. Thankfully, I haven't encountered any bad attitude or disrespect from the cashiers or the cooks for that matter here. -Seating are at the food court with lots of tables and chairs- even benches and cute looking little chairs and tables for little ones. -Tables and chairs can be dirty and you either find yourself a new seating place or clean it up yourself. It's the mall food court, whatcha expect? -Inside the food court there's a bathroom to the side. X- The pork and beef are frozen. X- The sauces looks diluted with water. read more

Great Khans Mongolian BBQ - The vegetables - Barbeque Near Me - San Jose, California

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I had a bad experience at the Great Mall location a few weeks ago. And here I am at the Eastridge location. We started off rocky but thank you to the owner Jason for making it right. Today's food was legit on point. I miss this place so much. read more

Great Khans Mongolian BBQ - noodles in a styrofoam container - Barbeque Near Me - San Jose, California

I haven't had any problems so far. I've been here around two times already and the cleanliness is okay, food is great, and service is okay. I've been to three other Great Khan's Mongolian BBQ places in SoCal and in comparison to those three, I happen to like this one much more! The optional sesame seeds seasoning is a plus. Will be coming back! read more

Great Khans Mongolian BBQ - Optional sesame seeds on the top! - Barbeque Near Me - San Jose, California

Eek. First, I love the idea. I love noodles and meat and their assortment of different oils and sauces. The food itself is edible and good for quick mall food or take out. I'm giving 2 stars for a nice hangover meal. My last visit, there was no line and the mall was quite bare, but the service was..well, unpleasant. As I placed my tray on the counter with my hands still on it, the man yanked it away and almost flung the noodles out of the bowl. I looked at him puzzled, and moved over to where the tray was, but moved it slightly back because the angle was a little weird for me. He did it again, and rolled his eyes. What? When he was done cooking, he slammed the food onto my tray. Thanks. It's the mall- I don't expect fabulous service but even in the dingiest of places, that kind of behavior just isn't acceptable. read more

I have been to this place a few times and its usually pretty decent regardless of the reviews. Except for today. I got a few different things but sadly the beef tasted super stale. I tried a few different pieces of the beef and they tasted really old. It was very disappointing and could not finish it. I wish they kept their ingredients more fresh. WILL NOT BE COMING BACK OR RECOMMENDING read more

Great Khans Mongolian BBQ - Stale beef not tasty at all - Barbeque Near Me - San Jose, California

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Decided to try this place and honestly not happy to report. Meat is horrible here and not worth tasting. Vegetables here are okay and the noodles are fine, but you want to have a good mix in with meat though. Also the workers staring when you are grabbing food annoyed me. This place has eyes on you and the food quality ain't worth the money you drop, I would not recommend at all. read more

If I could give them no stars I would . I used to always come here all the time after work . This is my favorite place to come to until I came across 2 rude cooks. When I would come here I would get an extra plate and nobody ever told me that I had to pay $1 extra for another plate .There was no sign of it or nothing and one of the 2 cooks snatched the paper plate out of my hand and told me to pay first or I can't have it like damn I could've paid for it if they would've told me politely and not just snatch shit out of my hand. The other cook I told him before he gave me my order to please not close the paper plate because the plate is too full and the food is all gonna fall off of the plate yet he did it anyways and most of my food feel off of the plate. Worst customer service ever and worst cooks ever ! cant even respect a loyal customer read more

First of all great khans at Milpitas would NEVER!!!! This location had a dirty grill they were clearly not cleaning in between cooking !!! I still decided to give it a shot my mistake !!!!!! The food was disgusting you can clearly taste the burnt food from the grill) the quality of the meat is also bad I really hated the fact I paid $18 for this bad quality food read more

This joint is good, even great . They're selection of veggies is on point - spinach, cilantro, baby corn, water chestnuts, brocollini, garlic and roasted pepper sauce. If you play your cards right and smush the meat on the bottom you can easily feed two people with one bowl. The team here was friendly and professional. Oh and mushrooms with the teriyaki sauce... Damn. $12.55 per bowl read more

Great Khans Mongolian BBQ - Mongolian BBQ - Barbeque Near Me - San Jose, California

Great Khan's was my first exposure to Mongolian bbq ever growing up and they used to have locations in all of the malls. This is probably why it has a sense of novelty for me. The quality of the meat isn't anything to write home about, but I don't expect much from the food court at the mall. The food tastes good and I really enjoy trying the best bang for my buck by stacking my bowl up as high as I can. My dad used to own a store in the mall so I would frequent great khans so much that they taught me how to efficiently stack my bowl. I would be able to feed myself and my little brother for lunch and dinner. One of the more fun options in the food court. read more

It is really funny to read these 1-star reviews from "real" foodies. Come on, you are paying $13 for a big plate, and you are expecting smiles/incredible service/and other stuff from $$$$ restaurant? Seriously? Just ignore it, and focus on the food. And the food is actually great. It is up to you what do you want to put into your plate, and these guys will cook it for you. Quick. Simple. Cheap. read more

This place sucks. The noodles were hot and it cracked our to go plate so we asked for a new one when we had left overs and they said policy and owner told them not to give to go boxes out. If you can't afford to give a box then the quality of food must be less as well - don't eat here the only thing good about this place is the guys who cook the food. The meat taste like rubber but that's cause they skip on meat quality like the to go boxes. read more

I used to love this place, but seems like they have new poor management. I got chicken and this dude literally cooked it for like 20 seconds. Sure enough the chicken was almost raw, which can be very dangerous to eat. I took it back to him and showed him the meat and he gave me big time attitude and cooked it for another 20 seconds. Of course it was still raw, so I took it to the register to show her and she had attitude and asked what you want from me. I want you to look at this! . She tried to weasel out of giving me my money back but finally did. On another note, the counter was filthy and the sauces were not labeled. I hope they get it back together. read more

RIPOFF DIRTY DISGUSTING!! I usually go to Gobe's Mongolian BBQ but live in South San Jose and had a desire for good bbq as I am on a meat and vegetable Keto diet. Charged me $14 and I asked before I paid if it was all you can eat since the veggies bbq down and they said yes and gave me a small 2 handful bowl. Vegetables were fine and when I got to the oils there were no labels on what they were. Around them looked like it had never been cleanest. The cook asked me why I didn't have noodles and I told him. No carbs. My bowl bbq'd down to 2 handfuls of food. Went back to go through again and they told me it was all I could eat but only one trip through the line with one small bowl. Attitude was terrible as well. Don't waste your time and money!! read more