This Great Clips is an absolute garbage fire, and the worst solon I have ever been to. This is not hyperbole on my part. I tend to be rather forgiving of businesses and I have never written a review on Yelp or anywhere else. After the third repeated negative experience there however I feel an obligation to report what about this place makes it absolutely awful.
Embarrassing as it is for me to admit (but not as embarrassing as the haircuts I've received), the awfulness of this Great Clips is attributed to two women who work there. One an older asian lady, and the other one a younger Asian. (It is embarrassing for me to point out that both were Asian but I couldn't find their names and have no better way to describe them.
The most first two times I went I had my hair cut by the younger woman. I believe I have an extremely easy haircut that I have seen stylists of all experiences do well-- short on the sides faded to a combover on top. No other instructions, no other picky requests. The first two times with the younger asian she first off made it clear that she could not understand what I was saying--but took every opportunity to make me feel stupid. When I told her my occupation (high school), she criticized it and reprimanded me for not teaching any asian history. When she would get my haircut wrong, and I would (kindly) ask for clarification, she would huff and tell me this is the way my haircut is suppose to be. This happened twice in a row.
The third and final time I got the older Asian lady. Now I think I should say, I go to this store because it is much much closer than any other solons and I've never felt like driver farther to pay more for a very simple haircut. Nevertheless, when I went this third and final time I got the older Asian, and hoped it would be better. I should've known not to have her cut my hair though after seeing the guy in front of me refuse to go with her.
She was old, feeble, a poor english communicator and a terrible cutter of hair. She mispronounced my name loudly even after I corrected her, and she seemed to not care how I should pronounce my name. Her hands were shaky, she did not talk to me, and seemed to meagerly attempt to cut certain parts of my hair before just giving up. Essentially, once I got home I realized that she buzzed the sides but did not blend the part between the sides and the top of my head--leaving an awkward looking line between the top and sides of my head.
I should've refused to pay for the haircut--but a situation like this had never happened to me before. I didn't know what to do. I left, and tried to give the benefit of the doubt, hoping that it would all be alright once I got home.
It hasn't, and my (very rare) disgust with this place grows. Right now I am wondering whether I should call and ask to get my hair recut. Nevertheless, I must say that until this store fires both ladies I will drive farther and spend more to avoid them--and I recommend that you do to. read more