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    Great Blue Heron

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    7 years ago

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    Ashley Store - Bedroom sets

    Ashley Store

    1.8(958 reviews)
    3.1 mi
    $$

    I went to Ashley Furniture in South Park Meadows looking for a sofa. While there I inquired about a…read morenew mattress and adjustable bed frame. I tried several mattresses and was shown an adjustable bed frame. the frame I was shown not only was adjustable, but had a massage function and other features. I decided not to purchase those items at that time. the salesperson then told me if I purchased the mattress he would give the bed frame at no charge. I agreed. When the adjustable frame was delivered, it had no massage function or the other extra features I had been shown. I feel I was mislead. Unfortunately as an elderly person, i do believe I was taken advantage of. Bottom line, Just be aware before you make a purchase in the mattress area. Ask a lot of questions. By the way, I also purchased a sofa--so far so good. Another thing that bothered me about dealing with Ashley Furniture, I wanted to pay "cash", but I was told I had to open an account--go figure!

    It's wild to think that you go in and buy a modular sectional and the sales team is like oh maybe…read morestart with this and you can always decide to add pieces as your life changes " well honor the price " we decided to go back and add 2 pieces and it's just as much as the ENTIRE 5 piece set. This is ridiculous I paid cash and was promised they would honor the price. These are some shady people just simply do not waste your hard earned money being price gouged on a mid product that won't last. I can promise you that I myself will never return. Please don't let them fool you.

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    Ashley Store - Variety of furniture

    Variety of furniture

    Ashley Store - Couches

    Couches

    Ashley Store - Variety of furniture

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    Variety of furniture

    Rooms To Go - Living room set

    Rooms To Go

    1.4(551 reviews)
    3.4 mi
    $$

    Let's start with the positive. My salesperson (Jose) was super nice and tried to inform me as much…read moreas possible about the Casper mattresses as he could. If it was left up to him, this would easily be a four star review. But the rest of the experience was not great. Their selection of Casper beds were scattered between the adult and children's sections of the store. I could only test trial the lowest two lines they sold (The One and The Dream) on a full size mattress. But, of course, their top of the line (The Snow) came in a king size. If you know anything about buying mattresses, the smaller the mattress the more firm it will feel. So I really couldn't get a good idea of what the mattresses would feel like in my home. The next killer were the add-ons that reminded me of sketchy furniture store tactics. Those included a $70 delivery and setup fee--not too bad in and of itself--but overkill for a bed-in-a-box. Mattresses bought direct from Casper have free shipping and returns. The same mattresses bought through Room To Go? They carry a $100 return fee--plus ANOTHER $70 setup/delivery fee if you exchange them for another product. Jose was up-front about the reason for the $100 fee--it's to compensate RoomStore for lost revenue on returns incurred by honoring Casper's warranty. He also admitted they have very few returns. I wonder why? At this point I'd had enough of the Rooms To Go hooliganism and extortion due to special terms and conditions, asterisks on everything, and additional dealer profit from outrageous fees. After all, it's a bed not a car and I can get the same thing at Costco with straightforward pricing. Also his manager kept calling Jose away with phone calls and other shenanigans, which made a simple quick experience quite protracted and wasted my time. I left with a good feeling--THAT I WOULDN'T BE BUYING A BED FROM RTG. Or anything else for that matter.

    Terrible services they tell you one thing on the phone and tell you another in person. For the…read moreprice and value that they sell their stuff they should have better communication with a customer and not say one thing one day and a different thing the next day. Horrible place know I see why they have only one start in goggle reviews but I decided to give them a shot

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    Rooms To Go - Interior Variety of Furniture

    Interior Variety of Furniture

    Rooms To Go
    Rooms To Go

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    Great Blue Heron - furniture - Updated May 2026

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