I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I have been here a few times, always great experience. The last time I called within an hour of…read moreclosing and Tom told me to get the car over by X time for their last service and I got it done! He was very attentive and comprehensive, he also noticed the windshield wiper could be updated (and thankfully we found one and he put it on for a very reasonable cost), and was patient with my questions. I was done in 15-20min and happy to get this checked off.

I've passed by this place so many times, never knowing that this year would be my first time…read moreactually stopping in. I normally go to Jiffy Lube (when they want to act right) to get my emissions test done. If you live in Georgia, you know the whole song and dance we have to go through every year just to get our tags. I called two Jiffy Lube locations -- one told me their machine wasn't working (hard eye roll, because that always seems to be the case), and the other told me no one was there to do it (another eye roll). I was on a mission to be on time with my registration this year. I wasn't about to pay another late fee this year like I have in previous years (don't judge me! ). So I kept calling around and came across this place. I saw the ratings were good and that they actually had someone there, so I drove right over. I was a little taken aback at first because I'm used to getting out of my car and waiting inside while they do the test. Nope -- not here. You stay in your car, which honestly isn't bad at all. The gentleman who helped me (I wish I remembered his name) was great. He was polite and kind. It was raining and a little chilly that morning, but that didn't stop him. He got everything done quickly, and I made sure to blow my horn once he was inside because there's a sign that says to honk if you received great service lol. So make sure ya'll honk! I'd definitely consider coming here again. I even brought my laptop thinking I'd be waiting forever, but I was in and out and back home in time for my meeting. I highly recommend this location. Keep up the good work!

Currently in the Bay today at Smyrna's Take 5 and I received amazing service all around! Thank you…read moreto the gentlemen that greeted me warmly & timely took care of my oil change! I'll make sure to make this my neighborhood Take 5! *Honk Honk*

My 2013 Ford Flex had water pump issues in April 2021 while we were out of town visiting family for…read moreSpring Break. My husband did some research, called around and we took the vehicle to Christian Brothers Westchase (Tampa, FL). Turns out the water pump, which is built into the engine in this vehicle, so the labor costs are astronomical. The Flex was sitting at 141,000 miles so my husband decided to ask Christian Brothers Westchase to handle the 150,000 mile maintenance. All the parts would not arrive in time so we left the vehicle in Tampa and drove home my mom's vehicle instead. My parents had plans to drive through Atlanta a couple weeks later and could trade out vehicles at that time. When the Flex returned back to Marietta it didn't sound the same to me, the primary driver. As a busy working wife and mom to three, although it sounded noisier the vehicle was running fine so I didn't make it a priority to get it checked out. After school released, we drove to Orlando in early June 2021 (less than two months later) and the Flex started driving funny. Next think I know we're stranded on Western Way (behind Animal Kingdom) with my three kids and parents at 8pm on a Sunday night. An Uber delivered my mom and kids to our resort while my dad and I waited for a tow. We paid extra to get the Flex to Christian Brothers Clermont since that was the company who most recently did previous work. I was told this time it was a failed fuel valve (evap purge valve). Again, I drove another vehicle back to Marietta. I spoke with someone and described the louder than previously normal engine noises so it could be addressed before pick up and was told it didn't sound like anything was wrong. I drove roundtrip from Marietta to Clermont and back all in one day to return the borrowed vehicle and pick up my Flex. It still sounded loud to me but again was back to driving fine otherwise. All this time, since before April, the check engine light on the Flex would come on and go off randomly. The shops would clear the code when it was in, and it would eventually go off...then come back on. Needing to get emissions checked on the Flex, about mid-summer, I drove by Christian Brothers Acworth and they ran the code. This time I was told it was a catalytic converter, this was surprising since one was replaced in 2018 and one in 2019. We took it to the shop that did the work in 2019 to get the catalytic converter replaced. This did not solve the check engine light problem. I reached back out to Christian Brothers Westchase wanting them to take a look at the Flex again, to see what was causing the noise and check engine light. I offered to drive back to Tampa since my kids were still on summer break. I was instructed to visit the closest Christian Brothers location to our home, which happens to be the Smyrna location. Christian Brothers Smyrna got off to a rocky start. Trying to schedule Flex drop off was complicated, my husband and I had to juggle our work schedules to live with one vehicle. The Flex was at the shop for three days, when we thought work was getting done, but then were told the technician got covid and had been out for the week. The second time the Flex was at the shop for three days, they insisted other work needed to be done. My husband approved the additional work but then we were not charged when that work did not fix our problems. Trying to schedule for the Flex to return to CBS, I had reached my wit's end while on a phone call with Stephen at CBS and he offered me a rental. The plan was for Christian Brothers Smyrna to re-do the entire timing chain job that was previously done by Christian Brothers Westchase in April, at no cost to us. The Flex stayed with Christian Brothers Smyrna for over two weeks. In the mix of the timing chain job, we were informed the second catalytic converter was bad. Over the months, we learned that the catalytic converters would fail over time if the timing chain was not on correctly...and I was also told a bad timing chain job would cause the fuel valve to fail (our June issue). CBS also replaced the catalytic converter at no additional labor cost to us. Since each Christian Brothers location in independently owned, the Smyrna location tried to work with Westchase to split parts and labor expenses (since the initial fault falls on the bad timing chain job done by Westchase) and continued to express disappointment in working with their sister store. The Flex problems caused much stress and headaches over the months, we're so happy to be done. Stephen and his team at Christian Brothers Smyrna definitely went above and beyond to right the problems for us. I cannot recall their names now, but the sweet woman who always answers the phones and another gentleman who works in the front office were always so kind and helpful even though I'm sure they wanted to run for the hills every time they saw me. We appreciate Christian Brothers Smyrna for the dedication they have to their clients.

$185 diagnostic fee is charged. It does not apply to the cost of any repairs! We did not know about…read morethe fee in advance

Really really great shop. Super nice knowledgeable guys you can totally trust. I thought I might…read morehave to give up on my car but they were totally able to bring it back on track and save it from an unnecessary death! Haha! Great place at the corner of S. Cobb and Cooper Lake Rd. I'd give em 20 stars if I could!

Great service! I trust these folks to not up sell me!…read more Nice to have a local car service you can trust!

I don't know why it's not listed but you should have it listed. Your service lube area where you…read moreget your oil changed and emissions done. This is long overdue review. I've been there twice for oil change and emissions. Its a great atmosphere with very reasonable prices. This the place i can go to and count on for whenever my car needs a checkup. I appreciate you all and thank you!!!

Armando did an excellent job! Very clean and followed up to see if I needed anything else attended…read moreto for my car detail. Professional and a nice attitude. Thanks!

In for an oil change. Manager came out to sell me on a new oil plug. I declined. He said car was…read moreready and would bring right out. 15 minutes later manager came out. I asked about my car. Said it was ready and would bring it right out. Another 15 minutes and there it sits up on the lift....still. Maybe it's payback? Not buying the oil plug? Anyway - a long wait made worse by being told twice car was ready. Right now about 30 minutes since "the car is ready". Great - where is it?!?!?

First - setting an appointment is pointless. I was on time and was told I still had to wait even…read morethough I made an appointment it was explained to me that multiple appointments are set and then whoeve. gets there first gets to be seen at their appointment time and they stack multiple appointments. Second - the reason I had to set an appointment is because I paid them to repair a tire a few days prior and the tire still leaked. Third - The store manager is a jerk for no reason. This is the guy in charge. What a joke. Go to discount tires yall.

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

the staff were amazing. they went above and beyond to help with getting my truck fixed. AB and…read moreCharles are amazing. I would definitely go back if ever I needed something else fixed. I would also refer friends and family to this specific location.

I came in for an oil change and to have my battery looked at and was able to get both done easily…read more The location downside is that there was only one employee at the front. Nothing against her, because she was amazing but one person can only wait on so many people at a time which caused delays. The oil change and battery fix took around two hours. I did spend a little more than I wanted to on everything but it was nice to have it all taken care of. The battery has a 30 month warranty as well. There is a small waiting area and they have free coffee and a clean restroom if needed.